Samsung SL-C2680FX User Manual Page 312
- Page / 388
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Understanding display messages
312
15. Troubleshooting
9
Toner-related messages
Message Meaning Suggested solutions
[color] toner
cartridge is not
compatible.
Check users
guide
The toner cartridge
you have installed is
not for your machine.
Install a Samsung-genuine toner
cartridge, designed for your
machine(see "Available consumables"
on page 272).
[color] Toner
Failure: [error
number]. Install
[color] toner
cartridge again
The indicated toner
cartridge is installed
improperly, or the
connector is polluted.
Reinstall the Samsung-genuine toner
cartridge two or three times to
confirm it is seated properly. If the
problem persists, please call for
service.
Install [color] toner
cartridge
A toner cartridge is not
installed.
Reinstall the toner cartridge.
A toner cartridge is not
being detected
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
please call for service.
Not removed protective
film from toner.
Remove the protective film from the
toner cartridge. Refer to Quick
Installation Guide provided with your
machine.
Prepare new
[color] toner
cartridge
The estimated life of
the toner cartridge is
close.
Prepare a new toner cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 277).
• Replace with
new [color]
toner
cartridge
• End of life,
Replace with
new [color]
toner
cartridge
The indicated toner
cartridge has almost
reached its estimated
cartridge life
a
.
• You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue,
the printer keeps printing but the
printing quality cannot be
guaranteed.
• Replace the toner cartridge for the
best print quality when this
message appears. Using a
cartridge beyond this stage can
result in printing quality issues (see
"Replacing the toner cartridge" on
page 279).
Toner Cartridge
Failure: [error
number]. Call for
service
There is a problem in
the toner cartridge.
Turn the machine off and back
on again. If the problem persists,
call for service.
The indicated toner
cartridge has reached its
estimated cartridge life
a
.
Replace the toner cartridge with a
Samsung-genuine toner cartridge
(see "Replacing the toner cartridge"
on page 279).
a. Estimated cartridge life means the expected or estimated toner cartridge life, which
indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798
(see "Available consumables" on page 272). The number of pages may be affected by
operating environment, percentage of image area, printing interval, media, percentage
of image area, and media size. Some amount of toner may remain in the cartridge even
when replace new cartridge appears and the machine stops printing.
Message Meaning Suggested solutions
- User’s GuideUser’s Guide 1
- 1. Introduction 2
- 2. Software Installation 2
- 3. Using a Network-Connected 2
- 4. Media and Tray 2
- 13. Useful Tools 5
- 14. Maintenance 5
- 15. Troubleshooting 5
- 16. Appendix 6
- Key benefits 8
- Features by model 10
- Useful to know 12
- About this user’s guide 13
- Safety information 14
- Machine overview 20
- Control panel overview 23
- Turning on the machine 24
- Understanding the LEDs 25
- Display screen 28
- Counter button 29
- Eco button 29
- Current Job 30
- Completed Job 30
- Secured Job 30
- Active Notice 31
- Installing the driver 34
- Reinstalling the driver 37
- 3. Using a Network 39
- Connected Machine 39
- Network environment 40
- Accessing network setup 41
- Network settings (TCP/IP) 42
- Setting IP address 44
- Silent installation Mode 49
- Setting up the printer 54
- Items to prepare 56
- Choosing your type 56
- Connecting WPS 57
- Using SyncThru™ Web Service 59
- Setting up Wi-Fi Direct 61
- Setting up the mobile device 61
- Preparing originals 64
- Loading originals 65
- Selecting print media 68
- Loading paper in the tray 69
- Printing on special media 73
- Setting the paper size 78
- Setting the paper type 78
- Output location 79
- Printer driver features 81
- Opening printing preferences 84
- Using special print features 92
- Using direct printing utility 100
- 5. Printing 102
- Printing to a file (PRN) 104
- Mac printing 105
- Linux printing 107
- Unix printing 108
- 6. Copying 110
- Understanding the copy screen 111
- Basic copying 113
- Quick copying 115
- ID card copying 116
- Using special copy features 118
- Using a program’s setting 123
- 7. Scanning 125
- Basic tab 127
- Advanced tab 128
- Image tab 128
- Output tab 129
- Documents 136
- Samsung folder 136
- Using a programs setting 143
- MAC scanning 146
- Linux scanning 147
- 8. Faxing 148
- Preparing to fax 149
- Sending a fax (Windows) 150
- Sending a fax (MAC) 150
- Understanding the fax screen 152
- Sending a fax 154
- Receiving a fax 161
- Printing a fax report 166
- 9. Setting up an Address 170
- 9. Setting up an Address Book 171
- Editing individual address 173
- Storing group address 173
- Editing group address 174
- Storing on your local machine 175
- Checking Group Addresses 182
- 10.Using the Machine via 183
- Mobile Device 183
- Requirements 184
- Related Apps 184
- Wireless Setup 189
- Printing 190
- Scanning 191
- Sending Fax 192
- Supported Mobile Apps 194
- Printing via Mopria 196
- AirPrint 197
- Samsung Cloud Print 198
- Google Cloud Print™ 199
- 11. Using SmarThru Workflow 201
- Shared Folder, Stored 201
- Document, and USB 201
- About SmarThru Workflow 202
- Public Workform Tab 203
- Private Workform Tab 203
- Workform Creation Screen 204
- Using the Shared Folder 206
- Understanding the USB screen 209
- About USB memory device 210
- 12. Menu Overview and 215
- Advanced Features 215
- Menu overview 216
- Machine setup 221
- 13. Useful Tools 245
- Accessing management tools 246
- SyncThru™ Web Service 247
- Easy Capture Manager 253
- Samsung AnyWeb Print 254
- Easy Eco Driver 255
- •Windows 256
- Using Samsung Printer Center 257
- Using Samsung Printer Status 262
- Adding a printer 265
- Deleting a printer 266
- Basic printing 266
- Cancelling a print job 267
- Opening more settings 267
- Security tab 268
- Using the sharing feature 269
- 14. Maintenance 270
- Available consumables 272
- Available accessories 273
- Available maintenance parts 274
- Storing the toner cartridge 275
- Redistributing toner 277
- Replacing the toner cartridge 279
- Installing accessories 284
- Monitoring the supplies life 288
- Cleaning the machine 289
- 15. Troubleshooting 295
- Tips for avoiding paper jams 296
- Clearing paper jams 297
- Paper Jam-related messages 311
- Toner-related messages 312
- Tray-related messages 313
- Network-related messages 313
- Misc. messages 314
- Paper feeding problems 316
- Printing problems 318
- Printing quality problems 321
- Copying problems 329
- Scanning problems 330
- Faxing problems 332
- Operating system problems 334
- 16.Appendix 338
- Specifications 339
- Regulatory information 348
- Copyright 361
- Contact SAMSUNG worldwide 362
- Glossary 370
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