Samsung SL-M4370LX User Manual Page 250
- Page / 403
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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250
9. Troubleshooting
27
Paper feeding problems
Condition Suggested solutions
Paper jams during
printing.
Clear the paper jam (see "Clearing paper jams" on
page 217).
Paper sticks together. • Check the maximum paper capacity of the tray (see
"Print media specifications" on page 285).
• Make sure that you are using the correct type of
paper (see "Print media specifications" on page
285).
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to stick
together. Try a fresh ream of paper.
Multiple sheets of
paper do not feed.
• Different types of paper may be stacked in the tray.
Load paper of only one type, size, and weight.
• If multiple sheets have caused a paper jam, clear
the paper jam (see "Clearing paper jams" on page
217).
Paper does not feed
into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess
paper from the tray.
• The paper is too thick. Use only paper that meets
the specifications required by the machine (see
"Print media specifications" on page 285).
• If an original does not feed into the machine, the
DSDF rubber pad may require to be replaced.
Contact a service representative.
The paper keeps
jamming.
• There is too much paper in the tray. Remove excess
paper from the tray. If you are printing on special
materials, use the multi-purpose tray.
• An incorrect type of paper is being used. Use only
paper that meets the specifications required by the
machine (see "Print media specifications" on page
285).
• There may be debris inside the machine. Open the
front door and remove any debris.
• If an original does not feed into the machine, the
DSDF rubber pad may need to be replaced.
Contact a service representative.
Envelopes skew or fail
to feed correctly.
Ensure that the paper guides are against both sides of
the envelopes.
Condition Suggested solutions
- User’s Guide 1
- 1. Introduction 2
- 2. Media and tray 2
- 3. Printing 2
- 5. Scan & Send(Scanning) 3
- 6. Scan & Send(Faxing) 3
- 7. Setting up an address book 3
- 10. Troubleshooting 4
- 11. Appendix 4
- Key benefits 6
- Features by model 10
- Useful to know 13
- About this user’s guide 14
- Safety information 15
- Machine overview 20
- Control panel 24
- Connecting a network cable 25
- Turning on the machine 26
- Understanding the LEDs 27
- Manual terms 30
- Command Keys 30
- Add quick launch 31
- Navigating the Home Screens 31
- Accessing recently-used apps 32
- Creating shortcuts 32
- Adding and removing widgets 33
- Moving icons in the Apps menu 34
- Changing the Wallpaper 34
- Current Job 35
- Completed Job 35
- Secured Print / Fax 35
- Active Notice 35
- Installing the driver locally 40
- Reinstalling the driver 43
- Loading originals 46
- Selecting print media 50
- Loading paper in the tray 51
- Load paper 53
- Printing on special media 58
- Tray Settings 63
- Selecting an output location 65
- Printer driver features 67
- Opening printing preferences 70
- Using special print features 78
- Using Direct Printing Utility 86
- Print Settings in Machine 90
- Setting Device Options 91
- Printing to a file (PRN) 93
- Mac printing 94
- Linux printing 96
- UNIX printing 98
- 4. Copying 100
- Understanding the copy screen 101
- Basic copy 110
- Using the Quick Copy menu 111
- ID card copying 112
- 5. Scan & Send (Scanning) 114
- Command keys 115
- Virtual Hard Key 116
- Adjusting the brightness 117
- Selecting the color mode 117
- Selecting the original type 118
- Sub menu (Action overflow) 118
- Job progress 119
- Setting options 119
- Scan Options 120
- Fax Options 120
- Book Scan 120
- Advanced Fax (fax user only) 121
- Email Settings 121
- Original Type 121
- Original Size 121
- Original Orientation 121
- Color Mode 122
- Image Adjustment 122
- Background Adjustment 122
- Basic scan 123
- Mac scanning 127
- Linux scanning 129
- 6. Scan & Send (Faxing) 130
- Preparing to fax 131
- Using a fax in your computer 132
- Understanding the fax screen 134
- Sending a fax 143
- Receiving a fax 145
- 7. Setting up an address 150
- Address screen 151
- Using the control panel 153
- Using SyncThru™ Web Service 157
- 8. Management tools 165
- Accessing management tools 166
- SyncThru™ Web Service 167
- Easy Capture Manager 174
- Samsung AnyWeb Print 175
- Easy Eco Driver 176
- Device Settings 180
- Scan to PC Settings 180
- Alert Settings (Windows only) 180
- Job Accounting 180
- Using Samsung Printer Status 181
- Adding a printer 184
- Deleting a printer 185
- Basic printing 185
- Cancelling a print job 186
- Opening more settings 186
- Basic tab 187
- Advanced tab 187
- Using the sharing feature 188
- Scanning from Windows 8 189
- Using Box 190
- 9. Troubleshooting 193
- Redistributing toner 194
- Replacing the toner cartridge 197
- Replacing the imaging unit 200
- Tips for avoiding paper jams 204
- Open the DSDF cover 205
- Close the DSDF cover 206
- Open the DSDF 208
- Open the DSDF jam cover 208
- Open the DSDF input tray 210
- Clearing paper jams 217
- Remove the jammed paper 236
- Power and cable 248
- Solving other problems 249
- Paper feeding problems 250
- 10. Consumables and 266
- Available Consumables 268
- Precautions 269
- Available accessories 270
- Available maintenance parts 272
- Installing accessories 273
- Check the consumables life 275
- Using a USB Drive device 276
- Pull the stapler unit out 280
- 11. Appendix 282
- Specifications 283
- Regulatory information 294
- China only 303
- Copyright 304
- 3. Network setup 306
- 4. Maintenance 306
- • Convention 309 307
- • Intended audience 310 307
- Convention 308
- Intended audience 309
- Acronyms 311
- Glossary 312
- 2. Advanced Features for 313
- Settings Menu 313
- Language and Input 315
- Tray settings 317
- Adjustment 318
- Performance Optimization 319
- Low Power Save 319
- Power Save 319
- Timers (administrator only) 320
- Admin Settings 321
- Management 329
- Network Settings 331
- Machine Details 335
- Contact Information 336
- Network environment 338
- Accessing network setup 339
- IP Setting 340
- DNS Configuration 341
- Display IP address 341
- 3. Network setup 342
- Set Protocols 344
- Network filtering settings 345
- Silent installation Mode 347
- Setting up the printer 352
- Click OK to add the printer 353
- Samsung Mobile Print 354
- AirPrint 355
- Google Cloud Print™ 357
- Click the Print button 359
- Monitoring the supplies life 361
- 4. Maintenance 362
- Finding the serial number 364
- Clearing memory 365
- Cleaning the machine 366
- Toner cartridge/ Imaging unit 374
- Tips for moving the machine 375
- Printing a demo page 376
- Contact SAMSUNG worldwide 377
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