Samsung UN32J4290AF User Manual download pdf (Page 113)

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The Problem Try this!

Problems Powering On

When the TV is turned on, the remote control receiver flashes 5 times before the

screen turns on.

If you are having problems powering on your Samsung television, there are a

number of things to check before calling the service department. Confirm that the

TV's power cord is connected correctly at both ends and that the remote control

is operating normally. Make sure that the antenna cable or cable TV cable is firmly

connected. If you have a cable/satellite box confirm that it is plugged in and

turned on.

Unable to find a

Channel

If your TV is not connected to a cable box or satellite box, run Setup (System >

Setup) or Auto Program (Broadcasting > Auto Program).

The TV image does not

look as good as it did

in the store.

Store displays are all tuned to digital, HD (high definition) channels.

If you have an analog cable/set top box, upgrade to a digital set top box. Use

HDMI or Component cables to deliver HD (high definition) picture quality.

Many HD channels are upscaled from SD (Standard Definition) content. Look for a

channel that is broadcasting true HD content.

●

Cable/Satellite Subscribers: Try HD channels from the channel lineup.

●

Air/Cable Antenna Connection: Try HD channels after running the Auto Program

function.

Adjust the cable/satellite box's video output resolution to 1080i or 720p.

The picture is distorted.

The compression of video content may cause picture distortions, especially in fast

moving pictures from sports programs and action movies.

A weak or bad quality signal can cause picture distortions. This is not an issue

with the TV.

Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and

digital channels.

The color is wrong or

missing.

If you’re using a Component connection, make sure that the Component cables are

connected to the correct jacks. Incorrect or loose connections may cause color

problems or a blank screen.

The color is poor or

the picture is not bright

enough.

Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,

and Color settings.

See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.

Try resetting the picture. (Picture > Picture Reset)

There is a dotted line

on the edge of the

screen.

If the Picture Size has been set to Screen Fit, change the setting to 16:9.

Change the cable/satellite box resolution.

The picture is black

and white.

If you are using AV composite input, connect the video cable (yellow) to the TV's

green component jack.

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Samsung UN32J4290AF User Manual Page 113

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