Samsung SM-C115 User Manual Page 216
- Page / 218
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
216
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
•
Ensure that you have Samsung Kies or Windows Media Player 10 or higher installed on
your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored on the device has been lost
Always make backup copies of all important data stored on the device. Otherwise, you
cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data
stored on the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
- User Manual 1
- Table of Contents 2
- Read me first 6
- Instructional icons 7
- Getting started 8
- Package contents 10
- Charging the battery 14
- Inserting a memory card 16
- Removing the memory card 17
- Formatting the memory card 17
- Attaching a hand strap 18
- Turning the device on and off 18
- Holding the device 19
- Using the touch screen 20
- Tapping and holding 21
- Dragging 21
- Double-tapping 21
- Flicking 22
- Spreading and pinching 22
- Indicator icons 23
- Using the notifications panel 24
- Adjusting the brightness 25
- Using the quick setting panel 26
- Home and Apps screens 28
- Home screen options 29
- Using My Magazine 30
- Opening apps 31
- Samsung Apps 32
- Play Store 32
- Downloading suggested apps 33
- Managing apps 33
- Entering text 34
- Handwriting 35
- Stroke mode 35
- Using the Samsung keyboard 36
- Power saving mode 37
- Ultra power saving mode 38
- Accessing help information 39
- Personalising 40
- Moving and removing an item 41
- Creating a folder 41
- Managing panels 41
- Managing the Apps screen 42
- Password 43
- Setting wallpaper 44
- Changing ringtones 44
- Setting up accounts 45
- Using Smart Switch Mobile 46
- Network connectivity 47
- Adding Wi-Fi networks 48
- Activating Wi-Fi Passpoint 48
- Forgetting Wi-Fi networks 48
- Using Smart network switch 49
- Using the mobile hotspot 50
- Using USB tethering 50
- Using Bluetooth tethering 51
- Control motions 52
- Smart alert 53
- Mute/Pause 53
- Turning device over 54
- Smart pause 54
- Palm swipe to capture 55
- Making calls 56
- Number prediction 58
- Speed dial numbers 58
- Making an international call 58
- Receiving calls 59
- During a call 60
- During a video call 61
- Managing contacts 63
- Merge contacts with accounts 64
- Searching for contacts 65
- Messages & email 66
- Sending scheduled messages 67
- Viewing incoming messages 68
- Managing messages 69
- Setting up email accounts 69
- Sending messages 69
- Reading messages 70
- Google Mail 71
- Launching Camera 73
- Holding the camera correctly 74
- Learning the preview screen 74
- Zooming in and out 75
- Taking photos 76
- Taking videos 76
- Viewing photos and videos 77
- Using camera widgets 78
- Using remote viewfinder 80
- Using the shooting mode 81
- Using pro suggest mode 83
- Using manual mode 84
- Using selfie alarm mode 85
- Using HDR (rich tone) mode 86
- Using animated photo mode 86
- Using surround shot mode 87
- Using virtual tour mode 88
- Using shot & more mode 89
- Configuring settings 91
- Reorganising camera shortcuts 93
- Shutter speed 93
- Aperture 94
- WB (light source) 95
- Drive mode 95
- Face detection 96
- OIS (anti-shake) 97
- Tracking AF 98
- Configuring general settings 99
- Viewing content on the device 100
- Accessing additional options 102
- Tagging faces 102
- Using Tag buddy 103
- Using Photo studio 104
- Using Collage studio 105
- Using Shot & more 106
- Using Video clip studio 107
- Using Video trimmer 108
- Internet & SNS 109
- Hangouts 110
- Voice features 111
- Changing the wake-up command 112
- Voice Recorder 113
- Playing voice memos 114
- Managing voice memos 114
- Voice Search 115
- Multimedia 116
- Creating playlists 117
- Playing music by mood 118
- Playing videos 119
- Sharing or deleting videos 120
- Editing videos 120
- Flipboard 121
- Play Movies & TV 122
- Play Games 123
- Play Books 123
- Emergency mode 124
- Deactivating emergency mode 125
- Sending help messages 126
- Receiving notifications 127
- Using the geo news widget 128
- Utilities 129
- S Planner 130
- Creating events or tasks 131
- Deleting events or tasks 132
- Sharing events or tasks 132
- Calculator 133
- World clock 134
- Stopwatch 134
- Searching the device 136
- Google Now 136
- Kids Mode 137
- Kids mode play area 139
- Parental control 139
- Searching for locations 140
- Composing memos 141
- Searching for memos 141
- Deleting memos 141
- My Files 142
- Viewing storage information 143
- Connecting with other devices 144
- Using the NFC feature 145
- Sending data 145
- Bluetooth 146
- Sending and receiving data 147
- Unpairing Bluetooth devices 147
- Before using this feature 148
- Quick Connect 149
- Sharing content 150
- Joining Group Play 151
- Exploring computers 152
- Screen Mirroring 153
- Viewing content on a TV 154
- Stopping viewing the content 154
- Connecting to a printer 155
- Printing content 155
- Device & data manager 156
- Connecting as a media device 157
- Backing up and restoring data 158
- Performing a data reset 159
- Settings 160
- Setting Wi-Fi sleep policy 161
- Setting Network notification 161
- Wi-Fi Direct 161
- Tethering and Mobile hotspot 162
- Flight mode 162
- Data usage 163
- Location 163
- More networks 164
- CONNECT AND SHARE 165
- SOUND AND DISPLAY 166
- Wallpaper 167
- Lock screen 167
- Notification panel 168
- PERSONALISATION 169
- Motions and gestures 170
- USER AND BACKUP 171
- Language and input 172
- Samsung keyboard 173
- Google voice typing 174
- Voice search 174
- Date and time 175
- Safety assistance 176
- Accessories 176
- Power saving 177
- Security 178
- About device 179
- APPLICATIONS 180
- Contacts 182
- Internet 184
- Messages 184
- Accessibility 187
- TalkBack 188
- Changing reading units 192
- Pausing TalkBack 193
- Reading passwords aloud 196
- Editing text 197
- Entering text by voice 198
- Changing the font size 199
- Magnifying the screen 200
- Turning off all sounds 200
- Customising caption settings 201
- Adjusting the sound balance 202
- Using mono audio 202
- Using auto haptic 202
- Using the assistive menus 203
- Editing the assistive menus 204
- Answering or ending calls 206
- Using single tap mode 207
- Using other useful features 208
- Troubleshooting 209
- Your device does not turn on 212
- Cleaning the device 217
- Copyright 218
- Trademarks 218
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