Samsung SM-N910C User Manual Page 178
- Page / 181
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
178
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery or replace it with a battery that is fully charged.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
- User Manual 1
- Table of Contents 2
- Read me first 5
- Instructional icons 6
- Getting started 7
- Device layout 8
- S Pen button 10
- S Pen nib 10
- Tweezers 10
- Removing the S Pen 11
- Replacing the S Pen nib 11
- Charging the battery 16
- Fast charging 18
- Using a memory card 19
- Removing the memory card 20
- Formatting the memory card 20
- Turning the device on and off 21
- Using the touchscreen 22
- Tapping and holding 23
- Dragging 23
- Double-tapping 23
- Spreading and pinching 24
- Home screen layout 25
- Home screen options 26
- Flipboard Briefing 26
- All apps screen 27
- Indicator icons 27
- Using the notification panel 28
- Opening apps 30
- Managing apps 31
- Entering text 32
- Screen capture 34
- Using the dictionary 34
- My Files 35
- Power saving feature 36
- Viewing help information 37
- S Pen features 38
- Action memo 39
- Viewing memos 40
- Editing a memo as S Note file 40
- Smart select 41
- Image clip 42
- Screen write 43
- Starting S Note 44
- Using the S Note widget 45
- Creating notes 45
- Changing the pen settings 46
- Using the line eraser 46
- Editing handwritten notes 47
- Magnified handwriting mode 47
- Creating Photo notes 48
- Using manual mode 49
- Editing Photo notes 50
- Scrapbook 51
- Using the S Pen 51
- Air view 52
- Pen Select 53
- Direct pen input 53
- Writing in apps 54
- Smart alert 56
- Mute/Pause 56
- Palm swipe to capture 57
- Using Multi window options 59
- Pop-up Multi window 61
- One-handed operation 63
- One-handed input 64
- Side key panel 64
- Personalising 65
- Managing the All apps screen 66
- Setting wallpaper 67
- Setting a Dynamic lock screen 67
- Changing ringtones 68
- My Places 69
- Adding a My Places widget 70
- Setting place information 70
- Registering fingerprints 73
- Deregistering fingerprints 75
- Changing the backup password 75
- Easy mode 78
- Using backup accounts 79
- Using Samsung Smart Switch 79
- Setting up accounts 80
- Registering Samsung accounts 81
- Phone & contacts 82
- Making an international call 83
- Receiving calls 84
- Options during calls 84
- Contacts 85
- Searching for contacts 86
- Messages & email 87
- Viewing messages 88
- Setting up email accounts 88
- Sending emails 89
- Reading emails 89
- Camera & gallery 90
- Wide selfie 93
- HDR (Rich tone) 94
- Shooting modes 94
- Rear-cam selfie 95
- Selective focus 95
- Panorama 96
- Manage modes 96
- Camera settings 97
- Viewing images or videos 99
- Deleting images or videos 101
- Safety assistance 102
- Send help messages 103
- Useful apps 104
- Using car mode menus 105
- S Finder 106
- S Planner 107
- S Health 109
- Additional information 110
- An introduction 111
- Starting S Voice 111
- Setting the language 111
- Using S Voice 111
- Changing the wake-up command 112
- Playing music 113
- Playing videos 115
- Internet 117
- Voice Recorder 118
- Changing the recording mode 119
- Playing selected voice memos 119
- World clock 121
- Stopwatch 121
- Calculator 122
- Flipboard 123
- Smart Remote 123
- Starting Smart Remote 124
- Evernote 125
- Composing notes 126
- Deleting notes 126
- Posting your artwork 126
- Viewing artwork 126
- Google apps 127
- Connecting with other devices 129
- Sharing content 130
- Bluetooth 131
- Sending and receiving data 132
- Unpairing Bluetooth devices 132
- Wi-Fi Direct 133
- Ending the device connection 134
- Using the NFC feature 134
- Sending data 136
- Screen Mirroring 137
- Viewing content on a TV 138
- MirrorLink 139
- Mobile printing 140
- Device & data manager 141
- Connecting as a media device 142
- Connecting with Samsung Kies 142
- Backing up and restoring data 143
- Performing a data reset 143
- Settings 144
- NETWORK CONNECTIONS 145
- Tethering and Mobile hotspot 146
- Flight mode 147
- Data usage 147
- Location 148
- NFC and sharing 148
- More networks 149
- Display and wallpaper 150
- Lock screen 151
- Multi window 152
- Notification panel 152
- Motions and gestures 153
- PERSONALISATION 154
- Blocking mode 155
- Private mode 155
- Finger Scanner 155
- Language and input 156
- Date and time 156
- Accessories 157
- Power saving 158
- Security 159
- APPLICATIONS 160
- Accessibility 161
- Deactivating TalkBack 162
- Pausing TalkBack 164
- Reading passwords aloud 166
- Changing the font size 167
- Magnifying the screen 167
- Hover zoom 168
- Reversing the display colours 168
- Colour adjustment 168
- Setting flash notification 169
- Turning off all sounds 169
- Caption settings 169
- Adjusting the sound balance 169
- Mono audio 170
- Sound detectors 170
- Dexterity and interaction 171
- Accessing assistive menus 172
- Using the cursor 172
- Interaction control 173
- Answering or ending calls 174
- Using single tap mode 174
- Troubleshooting 175
- Calls are not connected 176
- Copyright 181
- Trademarks 181
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