1-3806121824303616 18 26 34 42 50 58 66 KSUTwo CabinetsFigure 1–1 iDCS 100 Configuration Matrix Table (with Analogue Trunks) – Expansion A typeFigure
1-4Chapter 1Introduction To SystemFigure 1–3 iDCS 100 Configuration Matrix Table (with Analogue Trunks) – Expansion B typeFigure 1–4 iDCS 100 Config
1-52SLIRingerCHAMP connectorP1P2CHAMP connectorP5P4PLLSLOT1SLOT2SLOT3MEMPower SupplyMISCSLOT4SLOT5SLOT6DCSPRIFigure 1–5 iDCS 100 System Configuration
1-6Chapter 1Introduction To System1. Only one 2 SLI card can be installed in the KSU.2. Only one MISC card can be installed in the KSU.3. Only three e
1-7TechnologySwitchingSystem switching is accomplished by means of a custom IC "engine" that provides 256 switchabledigital channels. The e
1-8Chapter 1Introduction To SystemProgrammingThe iDCS 100 system arrives from the factory with default data.Connect it to trunks, stations and power.T
2-1Chapter 2 Hardware DescriptionsThis chapter describes the hardware of the iDCS 100 system as follows.!Key Service Unit!Interface Cards!Station Equ
2-2Chapter 2Hardware DescriptionsMISC card MISC 1 or MISC 2One dedicated slot in the Basic KSU is for an MISC card and two kinds of MISC cards are av
iiiCopyright © Samsung Electronics Co., Ltd. 2003All rights reserved. Samsung, the Samsung logo, Samsung iDCS 100 are registered trademarks. Allother
2-3Interface Cards2 SLI card The 2 SLI card is installed in a dedicated slot on the KSU motherboard. The card provides two singleline telephone inter
2-4Chapter 2Hardware DescriptionsThe KDb–DLI board or KDb–SLI board, if installed in a digital keyset connecting to the 008 Basic KSU,provides a secon
2-5ScrollVolumeHOLDANS/RLSSpeakerTransferCall 1Call 2MessageRedialMemoryFALCON 28DScrollVolumeHOLDANS/RLSSpeakerTransferRedialMemoryCall 1Call 2Messag
2-6Chapter 2Hardware Descriptions64 Button iDCS AOM! 64 programmable keys with red lights! A maximum of 2 can be assigned to any keysetto provide addi
2-7DCS SERIES EQUIPMENTLCD 24B Keyset ! Built-in speakerphone! 24 programmable keys (16 with tri-colored LEDs)! Four fixed function keys! 32 characte
2-8Chapter 2Hardware Descriptions6B LCD Model Keyset! Built-in speakerphone! 6 programmable keys! Four fixed function keys! UP/DOWN buttons for digita
2-9DS 24D Keyset! 8 programmable keys with tri-colored lights: Used tocall stations directly, to indicate busy conditions ofother stations, for One To
2-10Chapter 2Hardware DescriptionsDoor Phone Interface Module (DPIM) & Door Phone! The DPIM adapts any DLI circuit for use with the door phone uni
2-11KDb-DLIThis is a small daughterboard that can be installed only in the 12 or 24 button keyset. The KDb-DLIwill provide one additional DLI circuit
2-12Chapter 2Hardware Descriptions(This page is left blank intentionally.)
ivPREFACEAbout This ManualiDCS 100, Digital Communication System, is a digital telephone system designed for small tomedium–sized businesses.This manu
3-1Chapter 3 SpecificationsThis chapter describes the technical data for the iDCS 100 hybrid/key telephone system as follows.!Electrical Specificatio
3-2Chapter 3SpecificationsThis is the maximum length of the cable between the door phone and the DPIM. TheDPIM can be installed up to 274 cable meter
4-1Chapter 4 Business Feature PackageThis chapter describes various features of the iDCS 100 system as follows.!System Features!Station Features!Disp
4-2Chapter 4Business Feature PackageSYSTEM FEATURESRequires optional hardware and/or software. Ask your dealer for details.Account Code EntryForced -
4-3SYSTEM FEATURE DESCRIPTIONSACCOUNT CODE ENTRYStation users may enter an account code (maximum 12 digits) before hanging up from a call. Thisaccoun
4-4Chapter 4Business Feature PackageVOLUNTARYAny station user can always enter an authorization code before they begin dialing. The dialedauthorizati
vTable of ContentsCHAPTER 1 INTRODUCTION TO SYSTEM... 1-1GEN
4-5CADENCE–INTEGRATED VOICE MAILThe iDCS 100 can be equipped with Samsung’s proprietary integrated voice mail and auto attendantcard (SVMi Series). I
4-6Chapter 4Business Feature PackageCalling Line Identification (CLI)On ISDN circuits, calling party information is called CLI and is supported on bot
4-7INVESTIGATEThis feature allows selected stations with a special class of service to investigate any call in progress.If Caller ID information is av
4-8Chapter 4Business Feature PackageFORWARD DNDThis feature works with the Do Not Disturb feature. This allows calls directed to a station in Do NotD
4-9CALL HOLD (SYSTEM)Outside calls can be placed on system hold at any station. Users may dial the access code or press theHOLD button. Calls on sys
4-10Chapter 4Business Feature PackageCHAIN DIALINGKeyset users may manually dial additional digits following a speed dial call or chain together as ma
4-11CUSTOMER SET RELOCATIONCustomer Set Relocation allows the customer to exchange or swap similar stations in the iDCS 100without wiring changes. Al
4-12Chapter 4Business Feature PackageDIRECT INWARD DIALING (DID) E1/COPPERThe term Direct Inward Dialing or DID refers to four types of digit steered
4-13DISTINCTIVE RINGINGA user knows the type of call received by the type of ring heard. Outside calls have a single ringrepeated while internal calls
4-14Chapter 4Business Feature PackageEXTERNAL MUSIC INTERFACESThe iDCS 100 MISC card provides up to two inputs for connecting to customer provided ext
viFigure 2–2 28 Button iDCS Keyset ... 2-5Figure
4-15INCOMING CALL DISTRIBUTIONIncoming calls can be assigned to ring a distributed station hunt group. This allows all members ofthe group to share t
4-16Chapter 4Business Feature PackageLIVE SYSTEM PROGRAMMINGThe system can be programmed from any display keyset or personal computer without interrup
4-17MUSIC ON HOLD – SOURCESThe iDCS 100 provides for up to six different types of Music on Hold source including silence or“NONE” as listed below:! No
4-18Chapter 4Business Feature PackageCall Forward Unconditional (CFU). This is a different feature from the normal call forward all and isonly used w
4-19OPERATOR GROUPThe operator group can contain 32 stations to answer incoming calls. Calls to this group can be set fordistributed, sequential or u
4-20Chapter 4Business Feature PackagePROGRAMMABLE TIMERSThere are over 50 programmable system timers to allow each installation to be customized to be
4-21SECRETARY POOLINGEach keyset may be defined as an executive (BOSS in programming) or a secretary (SEC inprogramming) in system programming. Each
4-22Chapter 4Business Feature PackageSYSTEM ALARMSA DISA alarm will warn the customer if the DISA security system has been triggered by too manyincorr
4-23TONE OR PULSE DIALINGOutside lines can be programmed for either tone or pulse dialing to meet local telephone companyrequirements.TRAFFIC REPORTIN
4-24Chapter 4Business Feature PackageGROUP SUPERVISORSMultiple supervisors can be assigned to each group or one station can be given supervisor status
4-25STATION FEATURESRequires optional hardware and/or software. Ask your dealer for details.STATION FEATURE DESCRIPTIONSADD-ON MODULE32 BUTTON AOMThe
4-26Chapter 4Business Feature PackageAPPOINTMENT REMINDERKeysets with an alarm key can be used like an alarm clock. When programmed for a specific ti
4-27number. Each outside line may be programmed to either follow or ignore station call forwarding. Aper-station option controls whether internal ca
4-28Chapter 4Business Feature PackageGROUP LISTENINGThis feature allows users to turn on the speaker while using the handset. It allows a group of pe
4-29OFF-HOOK RINGINGWhen a keyset is in use, the system will provide an off-hook ring signal to indicate that another call iswaiting. The ring signal
4-30Chapter 4Business Feature PackagePROTECTION FROM BARGE-INEach station can be programmed as secure or not secure. Secure stations cannot be barged-
4-31RING MODESEach keyset user can select one of three distinct ways to receive intercom calls. The phone canautomatically answer on the speakerphone
4-32Chapter 4Business Feature PackageDISPLAY FEATURESACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMINGCALL DURATION TIMER IDENTIFICATION OF RECALLSCAL
4-33NEXT CALLIn the event that there is a call waiting or a camped-on call at the user’s keyset, the user can press theNEXT key to display the Caller
4-34Chapter 4Business Feature PackageCONFERENCE INFORMATIONWhen a conference is set up, each extension and outside line number is displayed at the con
4-35OVERRIDE IDENTIFICATIONIf another station barges-in on a user’s conversation, the display will alert the user with a [Barge from2xx] display if th
4-36Chapter 4Business Feature Package209: Tim KellyRRI 23 Sep 02:54Call for 501202 Mr. SmithCall for 501706 Local #6203: BusyCBK MSG CAMP "OHVA f
4-37SAMPLE CALLER ID DISPLAYS13054264100702: RINGINGThis display shows an incoming call from1-305-426-4100 on Line 702 ringingdirectly at your station
4-38Chapter 4Business Feature PackageSAMPLE UCD DISPLAYS005 calls inqueue nowThere are five calls currently waiting to beanswered by the UCD group.06
4-39SAMPLE SMDR PRINTOUT (WITHOUT CALLER ID)11111111111111111111T312701706735209207207208208211210208204211201210202226208EXT23265555AUTH7057067017097
4-40Chapter 4Business Feature PackageSAMPLE SMDR PRINTOUT (WITH CALLER ID)1111111111111111111T203209205203203201203203203217202202247205201EXT AUTH701
4-41SAMPLE UCD REPORTUCD GROUP 529 : SALESFROM: SUN 02 Feb 00:00TO : SUN 02 Feb 02:54CALL STATISTICS===============AVERAGE RING TIME(TIME TO ANSWER).
4-42Chapter 4Business Feature PackageUCD CALL STATISTICSCALLS IN QUEUE NOWHow many calls are currently in queue.This statistic is a real time statisti
4-43This statistic includes:a) Calls answered by agent.b) Calls that are not answered by an agent and go to final destination.c) Calls that are sent t
4-44Chapter 4Business Feature PackageUCD AGENT STATISTICSLOGGED INThe number of stations programmed in the UCD group and the number of stations that a
1-1Chapter 1 Introduction To SystemThis chapter describes the introduction to iDCS 100 system as follows.!General Description!Size and Configuration!
4-45SAMPLE TRAFFIC REPORTTRAFFIC REPORT FOR [ SAMSUNG ] Mar/21/1999 13:35**************************** SYSTEM STATISTICS ******************************
4-46Chapter 4Business Feature PackageTRAFFIC REPORT OVERVIEW1. BEGINNING & ENDINGThis identifies when the statistics were collected. It includes
4-479. TRUNK RECALLS TO STATIONThese are trunk calls that were placed on any kind of hold and recalled a station. These are alsotrunk calls that were
4-48Chapter 4Business Feature Package1. TRUNKA listing of each trunk in the system.2. TRUNK NAMEThe names of each trunk as programmed in MMC 404.3. AT
4-491. OUTSIDE CALLSThese statistics are for outside calls that reach these station groups regardless how they arrivethere.2. GROUPListing of all stat
4-50Chapter 4Business Feature Package1. OUTSIDE CALLSThese statistics are for outside calls that in any way reach individual stations or devices.2. EX
4-5111.INTERCOMStatistics for intercom calls. An intercom call made from a station or a station device within thesystem to another station.12.ANSDThi
4-52Chapter 4Business Feature PackageSAMPLE ALARM REPORTALARM REPORT FOR [iDCS 100 SAMPLE ] MAR/24/1999 19:45=========================================
4-53DECT ServiceiDCS 100 system provides DECT cordless communications in a single office or throughout a largecommercial or industrial complex. To imp
4-54Chapter 4Business Feature Package(This page is left blank intentionally.)
1-2Chapter 1Introduction To SystemSize and ConfigurationThe iDCS 100 system consists of the basic Key Service Unit, an Expansion cabinet, Interface ca
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