Samsung PM55H User Manual Page 1

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The colour and the appearance may differ depending on the product, and the specications
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USER
MANUAL
 PM43H / PM49H / PM55H
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1 2 3 4 5 6 ... 86 87

Summary of Contents

Page 1 -  PM43H / PM49H / PM55H

The colour and the appearance may differ depending on the product, and the specications are subject to change without prior notice to improve the per

Page 2 - Table of contents

10Chapter 2. Device setupDevice setupInstallationWhat’s Included• Components may differ in different locations.• Contact the vendor where you purcha

Page 3 - 07. Appendix

11Chapter 2. Device setupPartsThe colour and shape of parts may differ from what is shown. Panel keyPowerSpeakerPanel keyPower on Press and hold for t

Page 4 - About this manual

12Chapter 2. Device setup• Do not use a new and used battery together. Replace both batteries at the same time.• Remove batteries when the remote co

Page 5 - Safety precautions

13Chapter 2. Device setupPort DescriptionUSB1 (1.0A) Connect to a USB memory device.USB2 (0.5A)RS232C IN Connects to MDC using an RS232C adapter

Page 6 - Installation

14Chapter 2. Device setupRemote control• Using other display devices in the same space as the remote control of this product can cause the other disp

Page 7 - Operation

15Chapter 2. Device setupTOOLS INFOSETUNSETLOCKPCADVIBHDMICDPDEXITRETURNIR controlDisplay information about the current input source.Move to the upper

Page 8

16Chapter 2. Device setupGuided installationWARNINGTo prevent injury, this apparatus must be securely attached to the oor/wall in accordance with the

Page 9 - Cleaning

17Chapter 2. Device setupWall mount installationPreparing before installing wall mount1To install a wall mount from another manufacturer, use the Hold

Page 10 - Device setup

18Chapter 2. Device setupWARNING• Do not fasten the screws too rmly. This may damage the product or cause the product to fall, leading to personal i

Page 11 - Panel key

19Chapter 2. Device setupExternal connectionCheckpoints• Before connecting a source device, read the user manual provided with it.The number and loca

Page 12 - Reverse side

2Table of contentsTable of contents01. SafetySafety precautions 5Electricity and safety 5Installation 6Operation 7Storage 8Cleaning 9Precautions whe

Page 13 - Anti-theft lock

20Chapter 2. Device setup-P1- -P1- -P2- -P2-Male typeRx 31 Tx STEREOTx 22 Rx PLUGGnd 5 — 3 GND (3.5ø)LAN CablePin assignment1 2 3 4 5 6 7 8Pin No St

Page 14 - Player I

21Chapter 2. Device setupConnection• Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.Connection 1RS232CIN

Page 15 - EXITRETURN

22Chapter 2. Device setupCommandNo. Command type Command Value range1 Power control 0x11 0~12 Volume control 0x12 0~1003 Input source control 0x14 -4

Page 16 - Guided installation

23Chapter 2. Device setupAckHeader Command ID Data lengthAck / Nakr-CMD Val1 Checksum0xAA 0xFF 3 ‘A’ 0x11 "Power"“Power”: Power code to be s

Page 17 - Wall mount installation

24Chapter 2. Device setupSetting the input source (Set Input Source)Header Command ID Data lengthData Checksum0xAA 0x14 1 “Input Source”“Input Source”

Page 18

25Chapter 2. Device setup0x01 16 : 90x04 Zoom0x31 Wide Zoom0x0B 4 : 3AckHeader Command ID Data lengthAck / Nakr-CMD Val1 Checksum0xAA 0xFF 3 ‘A’ 0x18

Page 19 - External connection

26Chapter 2. Device setupSetting PIP on/off (Set the PIP ON/OFF)Header Command ID Data lengthData Checksum0xAA 0x3C 1 “PIP”“PIP”: A code used to turn

Page 20 - Cross LAN cable (PC to PC)

27Chapter 2. Device setupSetting the video wall (Set Video Wall Mode)Header Command ID Data lengthData Checksum0xAA 0x5C 1 “Video Wall Mode”“Video Wal

Page 21 - Control Codes

28Chapter 2. Device setupVideo Wall OnFunction• Turn Video Wall on or off on the product from your computer.Get Video Wall On/Off StatusHeader Comman

Page 22 - Power control

29Chapter 2. Device setup1 2 3 4 5 6 7 8 9 10 11 12 13 14 1512 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A13 0xD1 0xD2 0xD3 0x

Page 23 - Input source control

3Table of contentsSupport 7206. TroubleshootingBefore you contact us 73Diagnosis 73Screen Resolution 73Checkpoints 74Frequently asked questions 79

Page 24 - Screen mode control

30Chapter 2. Device setupPC connection• Do not connect the power cable before connecting all other cables.Ensure you connect a source device rst bef

Page 25 - PIP On/Off control

31Chapter 2. Device setupYou can use the DVI port on the product as a D-SUB port by using a D-SUB-DVI adapter.DVI / RGB / MAGICINFO INConnection using

Page 26 - Video Wall Mode Control

32Chapter 2. Device setupConnection using an HDMI cableThe appearance may differ depending on the product.HDMI1, HDMI2Connection using an DP cableThe

Page 27 - Safety Lock

33Chapter 2. Device setupAV connection• Do not connect the power cable before connecting all other cables.Ensure you connect a source device rst bef

Page 28 - Video Wall User Control

34Chapter 2. Device setupConnection using an HDMI cable (up to 1080p)The appearance may differ depending on the product.• For better picture and audi

Page 29

35Chapter 2. Device setupLAN connection• The appearance may differ depending on the product.• Connecting parts may differ in different products.Use

Page 30 - PC connection

36Chapter 3. PC software (Multiple Display Control)PC software (Multiple Display Control)Multiple display control “MDC” is an application that allows

Page 31 - AUDIO IN

37Chapter 3. PC software (Multiple Display Control)ConnectionUsing the RS-232C cableThe appearance may differ depending on the product.An RS-232C seri

Page 32

38Chapter 3. PC software (Multiple Display Control)Connection using a cross LAN cableThe appearance may differ depending on the product.Multiple produ

Page 33 - AV connection

39Chapter 4. Home screenHome screenPlayerHOMEPlayer• To use

Page 34 - AUDIO OUT

4About this manualAbout this manualCopyrightThe contents of this manual are subject to change without notice to improve quality.© 2015 Samsung Electr

Page 35 - Source selection

40Chapter 4. Home screenWhen content is runningControl buttons on the remoteYou can use buttons on your remote control to play, pause, or skip between

Page 36 - Installation/uninstallation

41Chapter 4. Home screen• by the user ‒ 

Page 37 - Connection

42Chapter 4. Home screenContentsFile extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec*.avi*.mkv*.asf*.wmv*.mp4*

Page 38 - RS232C OUT

43Chapter 4. Home screenVideo• • not

Page 39 - Home screen

44Chapter 4. Home screen•  ‒  ‒  ‒ Header and footer (some subitems

Page 40 - When content is running

45Chapter 4. Home screenScheduleHOMEScheduleYou can check the content’s playback schedule on the server, imported from an 

Page 41 - Sound output restrictions

46Chapter 4. Home screen2 No cloning le found on the external storage device. Export this device's settings to the external storage device?

Page 42 - Contents

47Chapter 4. Home screenVideo WallHOMEVideo Wall

Page 43 - Power Point

48Chapter 4. Home screenPicture ModeHOMEPicture ModePicture Mode

Page 44 - Template les

49Chapter 4. Home screen• 

Page 45 - Clone Product

5Chapter 1. SafetySafetySafety precautionsCAUTIONRISK OF ELECTRIC SHOCK! DO NOT OPEN THE PRODUCT.TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C

Page 46 - ID Settings

50Chapter 4. Home screenApproving a connected device from the serverServer Network Settings1 

Page 47 - Network Status

51Chapter 4. Home screen7 Select the All8 When the device is approved by the server, the schedule

Page 48 - On/Off Timer

52Chapter 5. MenuMenuScreen adjustmentPicture ▼2nd 3rd DescriptionPicture Mode  Shop & Mall / Ofce & School / Terminal & Station / Video

Page 49 - Off Timer

53Chapter 5. MenuPicture ▼2nd 3rd DescriptionGamma Adjust the primary colour intensity.• If Picture Mode is set to Calibration, Gamma is disabled.Cal

Page 50

54Chapter 5. MenuPicture ▼2nd 3rd DescriptionHDMI Black Level Selects the black level on the screen to adjust the screen depth.Film Mode This mode is

Page 51 - Setting the current time

55Chapter 5. MenuPicture ▼2nd 3rd DescriptionPicture Off Selecting Picture Off switches off the screen. The volume is not disabled.To switch the scree

Page 52 - Screen adjustment

56Chapter 5. MenuOnScreen display adjustmentOnScreen Display ▼2nd 3rd DescriptionDisplay Orientation Onscreen Menu Orientation Set the menu screen ori

Page 53 - Picture ▼

57Chapter 5. MenuOnScreen Display ▼2nd 3rd DescriptionLanguage Set the menu language.• A change to the language setting will only be applied to the o

Page 54

58Chapter 5. MenuSound adjustmentSound ▼2nd 3rd DescriptionSound Mode You can select a sound mode to suit your personal preferences.• If Sound Output

Page 55

59Chapter 5. MenuNetworkNetwork ▼2nd 3rd DescriptionNetwork Status You can check the current network and Internet status.Open Network SettingsCongure

Page 56 - OnScreen display adjustment

6Chapter 1. SafetyInstallationWARNINGDo not place candles, insect repellants or cigarettes on top of the product. Do not install the product near heat

Page 57 - OnScreen Display ▼

60Chapter 5. MenuNetwork ▼2nd 3rd DescriptionMobile Device ManagerAccess Notication Change the settings for notication display when device is connec

Page 58 - Sound adjustment

61Chapter 5. MenuNetwork Settings (Wired)Connecting to a Wired NetworkThere are three ways to attach your product to your LAN using cable.• You can a

Page 59 - Network ▼

62Chapter 5. MenuAutomatic Network Settings (Wired)Connect to the network using a LAN cable.Make sure a LAN cable is connected rst.How to set up auto

Page 60

63Chapter 5. MenuNetwork Setting (Wireless)Connecting to a Wireless NetworkWireless IP sharer(router having DHCP server)LAN port on the wallLAN cableS

Page 61 - Network Settings (Wired)

64Chapter 5. MenuManual Network Setup (Wireless)Ofces may use static IP addresses.If this is the case, ask the network administrator for the IP addre

Page 62 - How to set up manually

65Chapter 5. MenuSystemSystem ▼2nd 3rd DescriptionAccessibility Voice Guide Switch Voice Guide on or off and congure the volume, speed and pitch of t

Page 63 - Network Setting (Wireless)

66Chapter 5. MenuSystem ▼2nd 3rd DescriptionAuto Source Switching When the Auto Source Switching is On, the display video source will automatically be

Page 64 - WPS(PBC)

67Chapter 5. MenuSystem ▼2nd 3rd DescriptionPower Button The power button (on the top left corner of the remote control) can be set to either turn on

Page 65 - System ▼

68Chapter 5. MenuSystem ▼2nd 3rd DescriptionChange PIN The Change PIN screen will appear.Choose any 4 digits for your PIN and enter it in Enter New PI

Page 66

69Chapter 5. MenuSystem ▼2nd 3rd DescriptionCustom Logo You can download, select, and set the display time of a custom logo that appears when the prod

Page 67

7Chapter 1. SafetyOperationWARNINGThere is a high voltage inside the product. Never disassemble, repair or modify the product yourself.• A re or ele

Page 68

70Chapter 5. MenuAnynet+ (HDMI-CEC)Anynet+ (HDMI-CEC) Anynet+ is a function that enables you to control all connected Samsung devices that support Any

Page 69

71Chapter 5. MenuProblem Possible SolutionThe Anynet+ device does not play.• You cannot use the play function when initial setup is in progress.The c

Page 70 - Anynet+ (HDMI-CEC)

72Chapter 5. MenuSupportSupport ▼2nd 3rd DescriptionSoftware Update The Software Update menu lets you upgrade your product software to the latest vers

Page 71

73Chapter 6. TroubleshootingTroubleshootingBefore you contact usBefore calling Samsung Customer Service Centre, test your product as follows. If the p

Page 72 - Support ▼

74Chapter 6. TroubleshootingCheckpointsInstallation issue (PC mode)The screen keeps switching on and off. Check the cable connection between the produ

Page 73 - Troubleshooting

75Chapter 6. TroubleshootingThe screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within

Page 74 - Checkpoints

76Chapter 6. TroubleshootingThe display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution

Page 75

77Chapter 6. TroubleshootingThere is audible sound when the volume is muted. When Sound Output is set to External, the volume button and mute function

Page 76 - Sound issue

78Chapter 6. TroubleshootingSmall particles are found on the edges of the product. The particles are part of the product design. The product is not de

Page 77 - Other issue

79Chapter 6. TroubleshootingFrequently asked questionsRefer to the user manual for your PC or graphics card for further instructions on adjustment.Que

Page 78

8Chapter 1. SafetyDisconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, et

Page 79 - Frequently asked questions

80Chapter 7. AppendixAppendixSpecicationsGeneralModel Name  PM43H  PM49H  PM55HPanel Size 43 CLASS (107.9 cm / 42.5 inches) 49 CLASS (123.2 cm / 48.5

Page 80 - Appendix

81Chapter 7. Appendix• Plug-and-PlayThis monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between t

Page 81

82Chapter 7. AppendixStandard signal mode tableThis product can be set to only one resolution for each screen size to obtain the optimum picture quali

Page 82 - Standard signal mode table

83Chapter 7. AppendixResolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync PolarityH VVESA, 640 x 480 31.469 59.940 25.

Page 83

84Chapter 7. AppendixResponsibility for the pay service (Cost to Customers)When the service is requested, in spite of in warranty, we may charge you f

Page 84 - Not a product defect

85Chapter 7. AppendixOptimum picture quality and afterimage burn-in preventionOptimum picture quality• Due to the nature of the manufacturing of this

Page 85 - Optimum picture quality

86Chapter 7. AppendixPreventing afterimage burn-inThe best way to protect the product from afterimage burn-in is switching the power off or setting th

Page 86 - Preventing afterimage burn-in

87Chapter 7. AppendixLicenseManufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks

Page 87 - Open Source Licence Notice

9Chapter 1. SafetyCleaningExercise care when cleaning as the panel and exterior are easily scratched.Take the following steps when cleaning.1 Power o

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