Samsung BRF425200AP User Manual download pdf (Page 42)

English42

Troubleshooting

Before calling for service, review the symptoms and recommended solutions below. If

none of the suggested solutions resolve your problem, please visit our website at www.

samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that

you will be charged for any service calls in which no defects were found.

General

Temperature

Symptom Possible causes Solution

Fridge/freezer does

not operate.

Fridge/freezer

temperature is warm.

• Power cord is not plugged

in properly.

• Properly plug in the power

cord.

• Temperature control is not

set correctly.

• Set the temperature lower.

• Refrigerator is located near

a heat source or direct

sunlight.

• Keep the refrigerator away

from direct sunlight or a

heat source.

• Not enough clearance

between refrigerator and

nearby walls or cabinets.

• Make sure there is a gap of

at least 2.5 inches (5 cm)

between the refrigerator

back and sides and any

nearby walls or cabinets.

• The refrigerator is

overloaded. Food is

blocking the refrigerator

vents.

• Do not overload the

refrigerator. Do not allow

food to block vents.

Fridge/freezer is

over-cooling.

• Temperature control is not

set correctly.

• Set the temperature higher.

Troubleshooting

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Samsung BRF425200AP User Manual Page 42

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