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Samsung iDCS Release 2/OfficeServ manuals

Owner’s manuals and user’s guides for IP phones Samsung iDCS Release 2/OfficeServ.
We providing 3 pdf manuals Samsung iDCS Release 2/OfficeServ for download free by document types: Specifications, User Manual


Samsung iDCS Release 2/OfficeServ Specifications (88 pages)


Brand: Samsung | Category: IP phones | Size: 3.39 MB |

 

Table of contents

Release 2

1

TABLE OF CONTENTS

3

5 GENERAL USER INFORMATION

4

PART 1. SYSTEM OVERVIEW

6

1.2 TECHNOLOGY

9

MAXIMUM DEVICE QUANTITIES

9

1.3 PROGRAMMING

10

PART 2. HARDWARE DESCRIPTIONS

11

2.4 INTERFACE CARDS

12

SPLL Daughter Board

13

SMISC3 - MISCELLANEOUS CARD

13

MODEM DAUGHTERBOARD

15

2.5 STATION EQUIPMENT

16

2.5.1 iDCS SERIES EQUIPMENT

16

2.5.2 DCS SERIES EQUIPMENT

18

™ ITP-5000 SERIES EQUIPMENT

21

PART 3. SPECIFICATIONS

23

3.3 ENVIRONMENTAL LIMITS

24

3.4 CABLE REQUIREMENTS

24

3.5 SYSTEM TONES

24

SYSTEM TONES

25

3.6a KEYSET LED INDICATIONS

26

(in minutes)*

27

SYSTEM FEATURES

29

ACCOUNT CODE ENTRY

31

ACCOUNT CODE KEY

31

ACCOUNT CODE KEY – ONE TOUCH

31

Voluntary

32

AUTOMATIC HOLD

33

BACKGROUND MUSIC

33

BRANCH GROUP

33

CALL ACTIVITY DISPLAY

33

CALL COSTING

33

CALLER IDENTIFICATION

34

CALLER ID FEATURES

34

CALL FORWARDING

36

CALL HOLD

37

CALL PARK AND PAGE

37

CALL PICKUP

37

CALL RECORDING

37

CALL WAITING/CAMP-ON

37

CONFERENCE

39

DIRECT TRUNK SELECTION

41

DIRECTORY NAMES

41

DISA SECURITY

41

DISTINCTIVE RINGING

42

DOOR PHONES

42

EXECUTIVE BARGE-IN (OVERRIDE)

42

Primary Rate Interface (PRI)

44

Basic Rate Interface (BRI)

44

MICROPHONE ON/OFF PER STATION

46

MOBILITY SOLUTION

46

MULTIPLE LANGUAGE SUPPORT

46

MUSIC ON HOLD—FLEXIBLE

46

MUSIC ON HOLD – SOURCES

46

NETWORKING

47

Operator

49

Station Group

49

RING MODES

51

RING OVER PAGE

51

SECRETARY POOLING

51

SINGLE LINE CONNECTIONS

51

SPEED DIAL NUMBERS

51

Special Code Table

53

UNIVERSAL ANSWER

54

VIRTUAL EXTENSIONS

55

VOICE MAIL

55

WALKING CLASS OF SERVICE

56

STATION FEATURES

57

DISPLAY FEATURES

64

CALLING PARTY NAME

65

CALLING PARTY NUMBER

65

Call Screen

67

Agent Screen

67

SAMPLE DISPLAYS

68

SAMPLE CALLER ID DISPLAYS

69

SAMPLE UCD DISPLAYS

70

4.4 SAMPLE SMDR PRINTOUT

71

(WITHOUT CALLER ID)

71

4.5 SAMPLE SMDR PRINTOUT

72

(WITH CALLER ID/ANI NUMBER)

72

4.6 SAMPLE UCD REPORT

73

4.7 UCD CALL STATISTICS

74

LONGEST QUEUE TIME TODAY

75

LONGEST QUEUE TIME NOW

75

4.8 UCD AGENT STATISTICS

76

4.9 SAMPLE TRAFFIC REPORT

77

4.10 TRAFFIC REPORT OVERVIEW

78

5.2 FCC REQUIREMENTS

83

RINGER EQUIVALENCE (REN)

84

INCIDENCE OF HARM

84

5.4 UNDERWRITERS LABORATORIES

85

5.5 MUSIC ON HOLD WARNING

85

5.6 EQUAL ACCESS REQUIREMENTS

85

5.7 DISA WARNING

86

KEY SYSTEMS DEALER AGREEMENT

87

KEY SYSTEMS LIMITED WARRANTY

87

Samsung iDCS Release 2/OfficeServ User Manual (11 pages)


Brand: Samsung | Category: IP phones | Size: 1.57 MB |

 

Table of contents

INTRODUCTION

1

TYPICAL INSTALLATION

2

TECHNICAL REQUIREMENTS

11

Samsung iDCS Release 2/OfficeServ User Manual (36 pages)


Brand: Samsung | Category: IP phones | Size: 2.07 MB |

 

Table of contents

Table of Contents

3

Chapter 1

5

Chapter 2

6

Windows Components

7

InstallShield Wizard

8

License Agreement

9

Choose Destination Location

9

SetupVirtualDIR

10

Folder Options

11

Easyset_KP Properties

12

Packet Deliverer-Setting

14

Starting OfficeServ EasySet

15

Chapter 3

16

Using the OfficeServ EasySet

19

Call Forward

20

Station Name

21

Speed Dial

21

Date Display

22

PGM Message

22

Message

23

Answer Mode

25

Station On/Off

26

Text Messaging

28

Conference Groups

29

Caller ID

29

Exec State

31

Schedule

31

Wallboard

32

IMPORTANT, READ CAREFULLY

35

SOFTWARE LICENSE

35

LIMITED WARRANTY

36

NO OTHER WARRANTIES

36

NO LIABILITY FOR DAMAGES

36




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