Samsung iDCS100 User Manual Page 2
- Page / 76
- Table of contents
- BOOKMARKS
- SAMSUNG 1
- Publication Information 2
- Disclaimer 2
- Copyright 2003 2
- Preface 4
- Contents 5
- List of Figures 6
- Voice Over IP (VoIP) 7
- Samsung Keysets 7
- Size and Configuration 8
- (With Analogue Trunks) 10
- (With Digital Trunks) 10
- Microprocessors 11
- Switching 11
- 2 Hardware Descriptions 12
- Chapter 2 13
- 1. Trunk Cards 14
- 2. Station Cards 15
- 3. Other Cards 16
- Station Equipment 17
- 48 Button AOM (Figure 2–8) 19
- KDB-DLI 19
- KDB-SLI 19
- Figure 2–8 48 Button AOM 19
- (Figures 2-9 and 2-10) 20
- (Figure 2–11) 20
- Figure 2–10 Door Phone 20
- 3 iDCS100 Specifications 23
- DCS100 Specifications 24
- System Tones 25
- Keyset LED Indications 26
- 4 Business Features Package 27
- System Feature Descriptions 28
- Auto Attendant 30
- Automatic Hold 30
- Background Music 30
- Call Activity Display 30
- Call Costing 31
- Call Forwarding 32
- Directed 34
- *TAPI 2.1 35
- Add-On (5 Party) 35
- Unsupervised 35
- DISA Security 37
- Distinctive Ringing 37
- Door Phones 37
- Primary Rate Interface (PRI) 39
- Basic Rate Interface (BRI) 39
- Music-On-Hold (MOH)—Sources 41
- Networking 41
- (PRB Key) 43
- Time-Based Routing Plans 44
- Automatic / Manual 44
- Holiday Schedule 44
- Temporary Override 44
- Special Code Table 46
- Trunk Groups 47
- Voice over IP (VoIP) 48
- Add-On Module 49
- Speakerphone 55
- Station Lock 55
- Tri-Coloured Lights 55
- Volume Settings 55
- Wall-Mountable Keysets 55
- Account Code Display 56
- Call Duration Timer 56
- Call Logs 56
- Call Processing Information 56
- Caller ID (CID) Information 57
- Calling Party Name 57
- Call Screen 59
- Agent Screen 59
- Sample Keyset Displays 60
- Sample Caller ID Displays 61
- Sample UCD Displays 62
- Sample SMDR Printout 63
- Sample UCD Report 64
- UCD Call Statistics 65
- Longest Queue Time Today 66
- Longest Queue Time Now 66
- Logged in 66
- Calls Answered 66
- Average Call Time 67
- Average Ring Time 67
- Sample Traffic Report 68
- Traffic Report Overview 69
- Chapter 4 74
- Sample Alarm Report 75
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