Samsung SGH-V208 User Manual download pdf (Page 70)

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Solving Problems

Before contacting the after-sales service,

perform the following simple checks. They may

save you the time and expense of an

unnecessary service call.

When you switch your phone on, the

following messages may appear

Insert SIM Card

• Check that the SIM card is correctly installed.

Phone Locked Enter Password

• The automatic locking function has been

enabled. You must enter the phone’s password

before you can use the phone.

Enter PIN

• You are using your phone for the first time.

You must enter the Personal Identification

Number supplied with the SIM card.

• The PIN Check feature is enabled. Every time

the phone is switched on, the PIN has to be

entered. To disable this feature, use the PIN

Check menu (Menu 6.6.1).

Enter PUK

• The PIN code was entered incorrectly three

times in succession and the phone is now

blocked. Enter the PUK supplied by your

network operator.

Solving Problems

“No service,” “Network failure” or

“Not done” is displayed

• The network connection was lost. You may be

in a weak signal area (in a tunnel or

surrounded by buildings). Move and try again.

• You are trying to access an option for which

you have not taken out a subscription with

your service provider. Contact the service

provider for further details.

You have entered a number but it was

not dialed

• Have you pressed the key?

• Are you accessing the right cellular network?

• You may have set an outgoing call barring

option.

Your correspondent cannot reach you

• Is your phone switched on (the key

pressed for more than one second)?

• Are you accessing the right cellular network?

• You may have set an incoming call barring

option.

Your correspondent cannot hear you

speaking

• Have you switched off the microphone?

• Are you holding the phone close enough to

your mouth? The microphone is located at the

bottom of the phone.

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