Samsung SCX-6555NX User Manual Page 104
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104
Copying problems
Back of printouts
are dirty
Check for leaking toner. Clean the inside of the
machine. Contact a service representative.
Solid Color or
Black pages
• The imaging unit may not be installed
properly. Remove the cartridge and reinsert
it.
• The imaging unit may be defective and need
replacing. Remove the imaging unit and
install a new one. (See "In the multi-purpose
tray" on page96)
• The machine may require repair. Contact a
service representative.
Loose toner
• Clean the inside of the machine. Contact a
service representative.
• Check the paper type and quality. (See "In
the multi-purpose tray" on page96)
• Remove the imaging unit and then, install a
new one. (See "In the multi-purpose tray" on
page96)
• If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
• You may be printing on the wrong surface
of the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications. (See "In the multi-purpose
tray" on page96)
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
• The imaging unit may be installed
improperly. Remove the cartridge and
reinsert it.
• The imaging unit may be defective.
Remove the toner cartridge and install a
new one. (See "In the multi-purpose
tray" on page96)
• If the problem persists, the machine may
require repair. Contact a service
representative.
CONDITION SUGGESTED SOLUTIONS
A
A
Curl
If the printed paper is curled or paper does not
feed into the machine:
• Turn the stack of paper over in the tray.
Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thin Paper. Refer to the
Software section for details.
An unknown
image repetitively
appears on a next
few sheets or
loose toner, light
print, or
contamination
occurs.
Your printer is probably being used at an
altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality
such as loose toner or light imaging. You can
set this option through Paper or Printer tab in
printer driver’s properties. (See "In the multi-
purpose tray" on page96)
CONDITION SUGGESTED SOLUTIONS
Copies are too light
or too dark.
Use Light and Dark arrows to darken or
lighten the backgrounds of copies.
Smears, lines,
marks, or spots
appears on copies.
• If the defects are on the original, press
Light and Dark arrows to lighten the
background of your copies.
• If there are no defects on the original, clean
the scan unit. (See "In the multi-purpose
tray" on page96)
Copy image is
skewed.
• Ensure that the original is face down on the
scanner glass or face up in the DADF.
• Check that the copy paper is loaded
correctly.
Blank copies print
out.
Ensure that the original is face down on the
scanner glass or face up in the DADF.
Image rubs off the
copy easily.
• Replace the paper in the tray with paper
from a new package.
• In high humidity areas, do not leave paper
in the machine for extended periods of
time.
Frequent copy paper
jams occur.
• Fan the stack of paper, then turn it over in
the tray. Replace the paper in the tray with
a fresh supply. Check/adjust the paper
guides, if necessary.
• Ensure that the paper is the proper paper
weight. 75 g/m
2
bond paper is
recommended.
• Check for copy paper or pieces of copy
paper remaining in the machine after a
paper jam has been cleared.
CONDITION SUGGESTED SOLUTIONS
- Multi Functional Printer 1
- SPECIAL FEATURES 2
- FEATURES BY MODELS 3
- ABOUT THIS USER’S GUIDE 3
- FINDING MORE INFORMATION 4
- LASER SAFETY STATEMENT 6
- RADIO FREQUENCY EMISSIONS 8
- FAX BRANDING 8
- RINGER EQUIVALENCE NUMBER 8
- You should also know that: 9
- Important 9
- OPENSSL LICENSE 10
- ORIGINAL SSLEAY LICENSE 11
- INTRODUCTION 12
- GETTING STARTED 12
- SCANNING 13
- BASIC PRINTING 14
- FAXING (OPTIONAL) 14
- USING USB MEMORY DEVICE 15
- MAINTENANCE 15
- TROUBLESHOOTING 16
- INSTALLING ACCESSORIES 16
- GLOSSARY 17
- SPECIFICATIONS 17
- PRINTER OVERVIEW 18
- CONTROL PANEL OVERVIEW 19
- USEFUL BUTTONS 20
- XOA button 21
- Power Saver Button 21
- Interrupt button 21
- UNDERSTANDING THE STATUS LED 22
- MENU OVERVIEW 23
- Job Status button 24
- SUPPLIED SOFTWARE 25
- PRINTER DRIVER FEATURES 25
- SETTING UP THE HARDWARE 26
- SETTING UP THE NETWORK 26
- SYSTEM REQUIREMENTS 27
- INSTALLING THE SOFTWARE 28
- MACHINE'S BASIC SETTINGS 29
- Changing the default settings 31
- Using the SetIP program 31
- UNDERSTANDING THE KEYBOARD 32
- LOADING ORIGINALS 33
- SELECTING PRINT MEDIA 34
- Specification on print media 35
- PAPER TRAY 37
- LOADING PAPER 38
- In the multi-purpose tray 39
- UNDERSTANDING THE COPY SCREEN 41
- COPYING ORIGINALS 42
- Reducing or enlarging copies 43
- USING SPECIAL COPY FEATURES 44
- 2-up or 4-up copying (N-up) 45
- Poster copying 45
- Clone copying 46
- Book copying 46
- Booklet copying 46
- Cover copying 47
- Transparency copying 47
- Erasing edges 47
- Erasing background images 47
- Shifting margins 47
- Watermark copying 48
- Overlay copying 48
- Auto crop copying 48
- Multi-Bin 48
- SCANNING BASICS 49
- UNDERSTANDING THE SCAN SCREEN 49
- Basic tab 50
- Advanced tab 50
- Image tab 50
- THROUGH EMAIL (SCAN TO EMAIL) 51
- USING SCAN AND FAX MANAGER 2 53
- Setting up an e-mail account 54
- Setting up an FTP server 55
- Setting up an SMB server 55
- FTP (SCAN TO SERVER) 56
- Original Size 57
- Original Type 57
- Color Mode 57
- Darkness 57
- Erase Background 57
- Scan to Edge 58
- File Format 58
- Scan Preset 58
- PRINTING A DOCUMENT 59
- CANCELING A PRINT JOB 59
- PREPARING TO FAX 60
- UNDERSTANDING THE FAX SCREEN 60
- SENDING A FAX 61
- Automatic resending 62
- Redialing the last number 62
- Delaying a fax transmission 62
- RECEIVING A FAX 63
- SETTING UP A FAX PHONEBOOK 64
- USING THE POLLING OPTION 65
- USING MAILBOX 66
- Storing originals in Mailbox 67
- Faxing to a remote Mailbox 67
- SETTING UP THE END FAX TONE 69
- ABOUT USB MEMORY 70
- UNDERSTANDING THE USB SCREEN 70
- SCAN TO USB 71
- Resolution 72
- MACHINE SETUP 75
- BROWSING THE MACHINE’S STATUS 76
- GENERAL SETTINGS 76
- to On, the output paper is 77
- COPY SETUP 78
- FAX SETUP 78
- NETWORK SETUP 80
- AUTHENTICATION 80
- OPTIONAL SERVICE 81
- PRINTING A REPORT 82
- CHECKING DOCUMENT BOX 84
- CLEANING YOUR MACHINE 84
- Toner cartridge storage 85
- Handling instructions 85
- Estimated cartridge life 85
- Replacing the toner cartridge 85
- MAINTAINING THE IMAGING UNIT 86
- Replacing the imaging unit 87
- MAINTENANCE PARTS 88
- TIPS FOR AVOIDING PAPER JAMS 89
- CLEARING DOCUMENT JAMS 89
- Misfeed of exiting paper 90
- Roller misfeed 90
- CLEARING PAPER JAMS 91
- In the optional tray 92
- In the paper exit area 95
- In the duplex unit area 96
- In the stacker (finisher) 96
- Paper jam at exit of finisher 97
- SOLVING OTHER PROBLEMS 100
- Printing problems 101
- Printing quality problems 102
- Copying problems 104
- Scanning problems 105
- Fax problems 105
- Common Windows problems 106
- Common PostScript problems 106
- Common Linux problems 107
- Common Macintosh problems 109
- SUPPLIES 110
- ACCESSORIES 110
- HOW TO PURCHASE 111
- INSTALLING A MEMORY DIMM 112
- REPLACING THE STAPLER 113
- THE FAX OPTION KIT 114
- GENERAL SPECIFICATIONS 115
- PRINTER SPECIFICATIONS 115
- COPIER SPECIFICATIONS 116
- SCANNER SPECIFICATIONS 116
- REV 1.04 127
- Samsung Printer 128
- Software section 128
- Contents 129
- 2. Basic Printing 129
- 3. Advanced Printing 129
- 7. Scanning 130
- 8. Using Smart Panel 131
- Installing Printer 133
- Software in Windows 133
- Installing Printer Software 133
- Custom Installation 134
- Printing 136
- Reinstalling Printer Software 139
- Removing Printer Software 140
- Basic Printing 141
- Printing a Document 141
- Printing to a file (PRN) 142
- Printer Settings 142
- Landscape 143
- Portrait 143
- Graphics Tab 144
- Extras Tab 145
- About Tab 146
- Printer Tab 146
- Using a Favorite Setting 146
- Using Help 146
- Advanced Printing 147
- Printing Posters 148
- Printing Booklets 148
- Document 149
- Fitting Your Document to a 149
- Selected Paper Size 149
- Using Watermarks 150
- Using Overlays 151
- Using Windows 152
- PostScript Driver 152
- Using Direct Printing 153
- Sharing the Printer 154
- Setting Up a Host Computer 154
- Setting Up a Client Computer 154
- Scanning 155
- Scanning Using Samsung 155
- SmarThru Office 155
- Scanning Process with TWAIN 157
- Scanning Using the WIA Driver 157
- Windows 7 158
- Using Smart Panel 159
- Understanding Smart Panel 159
- Opening the Troubleshooting 160
- Changing the Smart Panel 160
- Program Settings 160
- Using Your Printer in 161
- Getting Started 161
- Installing the Unified Linux 161
- Using Your Printer in Linux 162
- Using the Unified Driver 163
- Configurator 163
- Scanners Configuration 164
- Ports Configuration 164
- Scanning a Document 166
- Drag the pointer to 167
- Use these tools to 167
- Using Your Printer with 169
- Installing Software 169
- Uninstalling software 169
- Setting Up the Printer 170
- Mac OS 10.4 172
- Mac OS 10.3 173
- SOFTWARE SECTION 175
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