Samsung SCX-6555NX User Manual Page 106
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106
Common PostScript problems
The following situations are PS language specific and may occur when
several printer languages are being used.
Common Windows problems
The incoming fax has
blank spaces or is of
poor-quality.
• The fax machine sending you the fax may
be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace
the toner cartridge. (See "In the multi-
purpose tray" on page96)
Some of the words
on an incoming fax
are stretched.
The fax machine sending the fax had a
temporary document jam.
There are lines on
the originals you
sent.
Check your scan unit for marks and clean it.
(See "In the multi-purpose tray" on page96)
The machine dials a
number, but the
connection with the
other fax machine
fails.
The other fax machine may be turned off, out
of paper, or cannot answer incoming calls.
Speak with the other machine operator and
ask her/him to solve out the problem.
Faxes do not store in
memory.
There may not be enough memory space to
store the fax. If the display shows the low Fax
memory is full. Print or remove received fax
Job message, delete any faxes you no longer
need from the memory and then try to store the
fax again. Please call for service.
Blank areas appear
at the bottom of each
page or on other
pages, with a small
strip of text at the
top.
You may have chosen the wrong paper
settings in the user option setting. For details
about paper settings. (See "In the multi-
purpose tray" on page96)
To receive a printed or screen-displayed message when PostScript
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section.
PROBLEM
POSSIBLE
CAUSE
SOLUTION
PostScript file
cannot be
printed.
The PostScript
driver may not be
installed correctly.
• Install the PostScript
driver, referring to
Software section.
• Print a configuration page
and verify that the PS
version is available for
printing.
• If the problem persists,
contact a service
representative.
“Limit Check
Error” message
appears.
The print job was
too complex.
You might need to reduce the
complexity of the page or
install more memory.
CONDITION SUGGESTED SOLUTIONS
A PostScript
error page prints.
The print job may
not be PostScript.
Make sure that the print job is
a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to be
sent to the machine.
The optional tray
is not selected in
the driver.
The printer driver
has not been
configured to
recognize the
optional tray.
Open the PostScript driver
properties, select the
Device
Settings
tab, and set the
Tray
option of the
Installable
Options
section to
Installed
.
The machine
does not staple
correctly when
printing more
than one copy
from Acrobat
Reader with a
collate option.
(only in Window/
Macintosh)
It might take
longer to print
when you print a
PDF file as an
image.
Try to print with the latest
Adobe Reader program or
print with turning on "Print as
Image" option from Acrobat
printing options. It might take
longer to print when you print
a PDF file as an image.
The machine
does not staple
correctly when
printing more
than one copy
with a collate
option. (only in
Linux)
Turning off
collation options
on applications
(including CUPS
pstops collation
option) may solve
this problem.
If you want to use the
collation option, go to printer
driver’s advanced option and
turn the collation on.
CONDITION SUGGESTED SOLUTIONS
“File in Use”
message appears
during installation.
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
“General Protection
Fault”, “Exception
OE”, “Spool32”, or
“Illegal Operation”
messages appear.
Close all other applications, reboot Windows
and try printing again.
“Fail To Print”, “A
printer timeout error
occurred.” messages
appear.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
Refer to Microsoft Windows User’s Guide that came with your
computer for further information on Windows error messages.
PROBLEM
POSSIBLE
CAUSE
SOLUTION
- Multi Functional Printer 1
- SPECIAL FEATURES 2
- FEATURES BY MODELS 3
- ABOUT THIS USER’S GUIDE 3
- FINDING MORE INFORMATION 4
- LASER SAFETY STATEMENT 6
- RADIO FREQUENCY EMISSIONS 8
- FAX BRANDING 8
- RINGER EQUIVALENCE NUMBER 8
- You should also know that: 9
- Important 9
- OPENSSL LICENSE 10
- ORIGINAL SSLEAY LICENSE 11
- INTRODUCTION 12
- GETTING STARTED 12
- SCANNING 13
- BASIC PRINTING 14
- FAXING (OPTIONAL) 14
- USING USB MEMORY DEVICE 15
- MAINTENANCE 15
- TROUBLESHOOTING 16
- INSTALLING ACCESSORIES 16
- GLOSSARY 17
- SPECIFICATIONS 17
- PRINTER OVERVIEW 18
- CONTROL PANEL OVERVIEW 19
- USEFUL BUTTONS 20
- XOA button 21
- Power Saver Button 21
- Interrupt button 21
- UNDERSTANDING THE STATUS LED 22
- MENU OVERVIEW 23
- Job Status button 24
- SUPPLIED SOFTWARE 25
- PRINTER DRIVER FEATURES 25
- SETTING UP THE HARDWARE 26
- SETTING UP THE NETWORK 26
- SYSTEM REQUIREMENTS 27
- INSTALLING THE SOFTWARE 28
- MACHINE'S BASIC SETTINGS 29
- Changing the default settings 31
- Using the SetIP program 31
- UNDERSTANDING THE KEYBOARD 32
- LOADING ORIGINALS 33
- SELECTING PRINT MEDIA 34
- Specification on print media 35
- PAPER TRAY 37
- LOADING PAPER 38
- In the multi-purpose tray 39
- UNDERSTANDING THE COPY SCREEN 41
- COPYING ORIGINALS 42
- Reducing or enlarging copies 43
- USING SPECIAL COPY FEATURES 44
- 2-up or 4-up copying (N-up) 45
- Poster copying 45
- Clone copying 46
- Book copying 46
- Booklet copying 46
- Cover copying 47
- Transparency copying 47
- Erasing edges 47
- Erasing background images 47
- Shifting margins 47
- Watermark copying 48
- Overlay copying 48
- Auto crop copying 48
- Multi-Bin 48
- SCANNING BASICS 49
- UNDERSTANDING THE SCAN SCREEN 49
- Basic tab 50
- Advanced tab 50
- Image tab 50
- THROUGH EMAIL (SCAN TO EMAIL) 51
- USING SCAN AND FAX MANAGER 2 53
- Setting up an e-mail account 54
- Setting up an FTP server 55
- Setting up an SMB server 55
- FTP (SCAN TO SERVER) 56
- Original Size 57
- Original Type 57
- Color Mode 57
- Darkness 57
- Erase Background 57
- Scan to Edge 58
- File Format 58
- Scan Preset 58
- PRINTING A DOCUMENT 59
- CANCELING A PRINT JOB 59
- PREPARING TO FAX 60
- UNDERSTANDING THE FAX SCREEN 60
- SENDING A FAX 61
- Automatic resending 62
- Redialing the last number 62
- Delaying a fax transmission 62
- RECEIVING A FAX 63
- SETTING UP A FAX PHONEBOOK 64
- USING THE POLLING OPTION 65
- USING MAILBOX 66
- Storing originals in Mailbox 67
- Faxing to a remote Mailbox 67
- SETTING UP THE END FAX TONE 69
- ABOUT USB MEMORY 70
- UNDERSTANDING THE USB SCREEN 70
- SCAN TO USB 71
- Resolution 72
- MACHINE SETUP 75
- BROWSING THE MACHINE’S STATUS 76
- GENERAL SETTINGS 76
- to On, the output paper is 77
- COPY SETUP 78
- FAX SETUP 78
- NETWORK SETUP 80
- AUTHENTICATION 80
- OPTIONAL SERVICE 81
- PRINTING A REPORT 82
- CHECKING DOCUMENT BOX 84
- CLEANING YOUR MACHINE 84
- Toner cartridge storage 85
- Handling instructions 85
- Estimated cartridge life 85
- Replacing the toner cartridge 85
- MAINTAINING THE IMAGING UNIT 86
- Replacing the imaging unit 87
- MAINTENANCE PARTS 88
- TIPS FOR AVOIDING PAPER JAMS 89
- CLEARING DOCUMENT JAMS 89
- Misfeed of exiting paper 90
- Roller misfeed 90
- CLEARING PAPER JAMS 91
- In the optional tray 92
- In the paper exit area 95
- In the duplex unit area 96
- In the stacker (finisher) 96
- Paper jam at exit of finisher 97
- SOLVING OTHER PROBLEMS 100
- Printing problems 101
- Printing quality problems 102
- Copying problems 104
- Scanning problems 105
- Fax problems 105
- Common Windows problems 106
- Common PostScript problems 106
- Common Linux problems 107
- Common Macintosh problems 109
- SUPPLIES 110
- ACCESSORIES 110
- HOW TO PURCHASE 111
- INSTALLING A MEMORY DIMM 112
- REPLACING THE STAPLER 113
- THE FAX OPTION KIT 114
- GENERAL SPECIFICATIONS 115
- PRINTER SPECIFICATIONS 115
- COPIER SPECIFICATIONS 116
- SCANNER SPECIFICATIONS 116
- REV 1.04 127
- Samsung Printer 128
- Software section 128
- Contents 129
- 2. Basic Printing 129
- 3. Advanced Printing 129
- 7. Scanning 130
- 8. Using Smart Panel 131
- Installing Printer 133
- Software in Windows 133
- Installing Printer Software 133
- Custom Installation 134
- Printing 136
- Reinstalling Printer Software 139
- Removing Printer Software 140
- Basic Printing 141
- Printing a Document 141
- Printing to a file (PRN) 142
- Printer Settings 142
- Landscape 143
- Portrait 143
- Graphics Tab 144
- Extras Tab 145
- About Tab 146
- Printer Tab 146
- Using a Favorite Setting 146
- Using Help 146
- Advanced Printing 147
- Printing Posters 148
- Printing Booklets 148
- Document 149
- Fitting Your Document to a 149
- Selected Paper Size 149
- Using Watermarks 150
- Using Overlays 151
- Using Windows 152
- PostScript Driver 152
- Using Direct Printing 153
- Sharing the Printer 154
- Setting Up a Host Computer 154
- Setting Up a Client Computer 154
- Scanning 155
- Scanning Using Samsung 155
- SmarThru Office 155
- Scanning Process with TWAIN 157
- Scanning Using the WIA Driver 157
- Windows 7 158
- Using Smart Panel 159
- Understanding Smart Panel 159
- Opening the Troubleshooting 160
- Changing the Smart Panel 160
- Program Settings 160
- Using Your Printer in 161
- Getting Started 161
- Installing the Unified Linux 161
- Using Your Printer in Linux 162
- Using the Unified Driver 163
- Configurator 163
- Scanners Configuration 164
- Ports Configuration 164
- Scanning a Document 166
- Drag the pointer to 167
- Use these tools to 167
- Using Your Printer with 169
- Installing Software 169
- Uninstalling software 169
- Setting Up the Printer 170
- Mac OS 10.4 172
- Mac OS 10.3 173
- SOFTWARE SECTION 175
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