Samsung HXSystem UserGuide
Speakerphone and Off-hook OperationThe Samsung HX keysets have a built-in loudspeaker and an additional microphone that enables thekeyset to be used i
Line KeysEach outside line has a dedicated [LINE] key, which provides single button access to that line. Each[LINE] key has an associated two colour L
Single Line TelephonesSingle Line Telephones (SLTs) may be connected to SamsungHX systems - up to 4 on the HX308, up to 8 on the HX616 and up to 16 on
Audible SignalsSignal IndicatingNormal ring Outside callLong repeating ring Intercom callNormal ring for ten seconds repeated Hold Recallevery 90 seco
System TonesTone IndicatingContinuous tone System dial toneLong repeating tone Intercom ring toneShort repeating tone Error toneSlow repeating tone Bu
2. Outside CallsTo Answer an Outside Call Ringing at Your Station:• Hear ringingLINE02:RINGING• Lift the handsetLINE02To Answer an Outside Call Ringin
To Make an Outside Call on a Particular Line from a Single LineTelephone:For Samsung HX308/616! Dial 6! Dial the line number 1 to 6For Samsung HX1224!
3. Intercom CallsTo Answer an Intercom Call Ringing at Your Station:• Hear ringingCALL FROM STN25• Lift the handsetCALL FROM STN25• Replace the handse
Intercom Call-backIf the station you call is busy, you can activate this feature to call you back when that stationbecomes free.To Set Intercom Call-b
Door Unlock (HX308 only)If an electric door lock has been connected, it can be operated from your station.While You are Connected to the Door Station:
THINGS YOU SHOULD KNOW ... 4KEYSETS...
4. Dialling FeaturesLast Number RedialTo Automatically Redial the Last Outside Number Dialled from Your Station:• Lift the handset•Press the [REDIAL]
This facility allows you to access previously stored numbers by dialling a short code. Speed Dialnumbers fall into two categories:Personal Up to 20 nu
To Call a Speed Dial Number:• Lift the handset• Press the [MEMORY] keySPEED DIALHear the confirmation tone• Dial the speed dial code (00SPEED DIAL
To Use [SPD] Keys with Automatic Line Selection:• Lift the handset• Press the [MEMORY] keySPEED DIALHear the confirmation tone• Press the [SPD] keyLIN
5. Call ProcessingHolding CallsOutside CallsAn outside call may be placed on Hold. The keyset is then free to make a second call. The held callerwill
To Retrieve a Call from Exclusive Hold: • Press the fast flashing greenLINE02 [LINE] key at your keysetRecall from HoldIf a call is not retrieved
To Place a Call on Common Hold:• Ask the person to waitSTN25• Press the [Hold] keyHOLD STN25Hear confirmation tone then internal dial tone. The displa
Transferring CallsAn outside call may be transferred to another station, either with or without announcement. If the callis transferred withoutannounc
Transfer to a Busy StationTo Transfer a Call to a Busy Station:• Ask the caller to waitLINE02:• Press the [TRANS] keyTRSFHear the transfer tone• Press
Transfer with PageTo Transfer a Call After a Paging Announcement:• Ask the caller to waitLINE02:• Press the [PAGE] keyPAGING ZONEHear the paging tone.
DIVERT ALL CALLS... 4
Direct Transfer (HX308 Only)A call may be transferred directly to another station using the [DSS] keys.To Transfer a Call Using the [DSS] Keys:•Ask th
6. Paging, Messaging and Conference CallsPaging CallsPaging calls can be made through the speakers of idle keysets or, if connected, through an extern
Conference CallsYou can set up a Conference call with up to three people. This can include one outside party and/orone Single Line Telephone.Internal
Message WaitingMessage Waiting allows you to notify a busy or unattended keyset that you would like that person tocontact you. A visual indication is
7. Convenience FeaturesAccess Barring OverrideAt installation, stations are allocated a Class of Restriction. This limits the numbers that can bediall
Alarm ReminderYou can set a reminder alarm to sound at a preset time. There are two types of alarms available:• The first alarm is used for a single o
Cancelling an AlarmTo Cancel a Reminder Alarm:• Press the [TRANS/ALM] keyALARM:• Dial 1 to cancel Single AlarmDAY ALM 12:15 ORDial 0 to cancel Da
Background MusicIf your system has access to music from an external source, this music can be played through yourkeyset speaker while the station is i
Call Detail Recorder (CDR)Call Detail Recorder (CDR) output is available on the Samsung HX616 and HX1224 systems andprovides call record information.
(ST#) Indicates the digits dialled on an outgoing call. The CDR may be programmed to strip the last two digits of a dialled number to m
Things You Should KnowKeysetsThere are two keyset models:Standard Keyset (No display)Executive Keyset (1 line x 16 character display)Keyset Diagram
Confidence ToneThis facility confirms the registration of each valid key press at a keyset. When activated, a low leveltone is heard by the user as ea
Divert All CallsDivert All Calls allows a keyset user to divert all incoming calls to another nominated station.To Divert All Calls to Another Station
Do Not DisturbDo Not Disturb (DND) allows you to block all intercom and Paging calls to your station.To Set Do Not Disturb:• Press theDO NOT DISTURB
FacsimileFacsimile machines may be connected, as stations, to any of the Samsung HX systems. The SamsungHX308 provides extra facilities as detailed be
Group ListeningThis facility enables the keyset speaker to be turned on while the handset is in use. This allows bothsides of a conversation to be hea
Headset OperationA keyset handset may be replaced by an approved headset. When connected and activated the[SPKR] key is used to perform the Off-hook f
Intercom Answer ModeA keyset user may choose to have incoming intercom calls signalled by one of the following modes:Ring - incoming intercom calls r
Incoming Ring ToneYou can select one of four different ringing pitches for incoming calls to your keyset.To Change the Ringing Tone of Your Keyset:Wi
Line Failure MonitoringIf an attempt is made to access an outside line that has failed or is not connected to the system anerror tone is heard and the
Manager - Secretary PairsWhen a station (programmed as the ‘manager’ station) selects DND, all calls to that station areautomatically forwarded to the
Function Keys1. [DND/FUNCTION]When the station is in the idle mode this keywill initiate “Do Not Disturb”. In the Off-Hook mode it is used to prefix
Microphone MuteThe [MUTE] key on your keyset is used to temporarily mute the station microphone during aconversation. This facility may be required if
8.Operator StationDate and TimeThe system date and time can be reset at Station 21.To Set Date and Time:• Press the [#] keyPROGRAM CODE:• Dial 55YY MM
Night ServiceThe Night Service function, which is assigned by the installing technician, allows the followingprogrammable facilities to be changed for
Storing Common Speed Dial NumbersStation 21 can store the Common Speed Dial numbers that are accessed by all stations.To Store Station Speed Dial Numb
9. Care of Your Samsung HXCare of the HX SystemThe Samsung HX Key Systems are manufactured to meet the highest quality standards.Follow these common-s
Service ProblemsPower FailureTo prevent loss of service during a power failure:• A customer supplied Battery Back-up facility can be connected to main
Keyset Key DescriptionSelection KeysFor each system the allocation of functions to the selection keys varies. The following layouts showthe functions
Samsung HX616Selection Key Assignment for the HX616 KeysetThe selection keys on the Samsung HX616 keysets are assigned the following functions:Keys 1
Samsung HX1224Selection Key Assignment for the HX1224 KeysetThe selection keys on the Samsung HX1224 keysets are assigned the following functions:Keys
To Assign a Station to a DSS Key:• Press the [#] keyPROGRAM CODE:• Enter the Command number (16)KEY PROGRAMMINGPress the required selectionKEY26:PAGEk
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