Samsung DV42H5000EW/A3 User Manual Page 37

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English - 37
06 TROUBLESHOOTING
PROBLEM SOLUTION
Lint on clothes
Make sure the lint filter is cleaned before every load. With some loads that
produce high amounts of lint, it may be necessary to clean the filter during the
cycle.
Some fabrics are lint producers (for example, a fuzzy white cotton towel)
and they should be dried separately from clothes that are lint trappers (for
example, a pair of lack linen pants)
Divide larger loads into smaller loads for drying.
Check pockets thoroughly before washing and drying clothes.
Garments still wrinkled
after Wrinkle-Care
Small loads of 1 to 4 items work best.
Load fewer garments.Load similar-type garments.
Odors remain in
clothing after Refresh.
Fabrics containing strong odors should be washed in a normal cycle.
Water drips from
nozzle when Steam-
Care starts
This is steam condensation. The dripping water will stop after a short time.
Sprayed water is not
visible during Steam-
Care
Sprayed water is difficult to see when the door is closed.
Extended time
Verify correct loading (clothes) / cycle selection (see page 26).
Information codes
Information codes may be displayed to help you better understand what is occurring with your Dryer.
ERROR DISPLAY MEANING SOLUTION
tE
The thermistor resistance is very low
or high.
Clean the screen or vent.
If the problem continues, call for service.
HE
Invalid heating Temp when the dryer
is running.
Call for service.
dE
Running the dryer with door open. Clean the door and then restart.
If the problem continues, call for service.
bE2
Invalid state of key. Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continue, call for service.
FE
Invalid power source frequency. Try restarting the cycle.
If the problem continues, call for service.
9E1
Electronic Control Problem
(Over Voltage Error.)
Call for service.
AE
Electronic Control Problem
(Communication Error.)
Call for service.
EEE
Invalid state of Eeprom
communication.
Call for service.
dF Invalid door. Call for service.
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
DV5000H_DC68-03381A-11_EN.indd 37 2018-06-26  2:34:57
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