Samsung FTQ307 Service Manual

FREE STANDING RANGERefer to the service manual in the GSPN(see rear cover) for the more information.1. Precaution2. ProductSpecication3. Disassem

102.Specications2-2TableofSpecicationsItemsModelBASIC MODEL NEW MODELModel Name FTQ387LWUX FTQ307NWGXCategory Convection ConvectionOverall Width

112.Specications2-3 AccessoryItem Description Code No. Q’tyRack Flat DG75-01001A 3Tray Grate DG63-00105A 1Tray Broil DG63-00106A 1Assy-Cleaning Kit

123. Disassembly and Reassembly3-1RemovingCover-BackMainWire,Cover-BackGuardWireandPCB-MainWARNINGELECTRICAL SHOCK HAZARDDisconnect power bef

133. Disassembly and Reassembly3-2 Removing PCB-Sub & L.V.TransWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace

143. Disassembly and Reassembly3-3 Removing Surface elements and The Ceramic Glass CooktopWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servic

153. Disassembly and Reassembly3-4 Replacement of the Assy Control PanelParts Explanation Photo ExplanationSurface elements and Ceramic Glass Cooktop6

163. Disassembly and Reassembly3-5 Replacement of the Assy-Working Coil Explanation PhotoParts Explanation Photo ExplanationAssy-Working Coil1. Bend t

173. Disassembly and ReassemblyParts Explanation Photo ExplanationAssy-Working Coil3. Remove the Adiabatic-Coil by using some tool. (Do not remov

183. Disassembly and ReassemblyParts Explanation Photo ExplanationAssy-Working Coil7. After replacement, connect the Sensor-Top wire according to

193. Disassembly and Reassembly3-6 Replacement of the Assy-Induction ModuleParts Explaination Photo ExplainationAssy-Induction Module1. Remove 10 scre

2•Contents1. Precaution ...41-1 Forward ...

203. Disassembly and Reassembly3-6 Replacement of the Assy-Induction ModuleParts Explaination Photo ExplainationAssy-Induction Module5. Remove the sub

213. Disassembly and Reassembly3-7 Removing The Latch-Door & Switch-Door PlungerWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing th

223. Disassembly and Reassembly3-8 Removing Heater-BroilWARNINGDisconnect power before servicing the range. Replace all panels before operating range.

233. Disassembly and Reassembly3-9 Removing Heater-BakeParts Explaination Photo ExplainationHeater-Bake1. Unplug range or disconnect power.2. Pull t

243. Disassembly and Reassembly3-9 Removing Heater-BakeParts Explaination Photo ExplainationHeater-Bake7. Cut the Adiabatic-Rear based on the lower s

253. Disassembly and Reassembly3-10RemovingConvectionElement,Fan-CovnectionandMotor-ConvectionParts Explaination Photo ExplainationConvection El

263. Disassembly and Reassembly3-11 Removing LampWARNINGDisconnect power before servicing the range. Replace all panels before operating range. Failur

273. Disassembly and Reassembly3-12 Removing Sensor-ThermistorWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all p

283. Disassembly and Reassembly3-13 Removing Assy-Drawer & Heater-Warming Drawer & Motor-BlowerWARNINGELECTRICAL SHOCK HAZARDDisconnect power

293. Disassembly and Reassembly3-14 Removing Assy-Drawer & Heater-Warming DrawerParts Explaination Photo ExplainationAssy-Drawer & Heater-Warm

3•Contents6. PCB Diagrams ...786-1 PCB Diagrams (Main) ...

303. Disassembly and Reassembly3-15 Removing Assy AC Fan MotorParts Explaination Photo ExplainationAssy-Drawer & Heater-Warming DrawerTo remove AC

313. Disassembly and Reassembly3-16 Removing and Replacing Oven DoorWARNINGThe door is very heavy. Be careful when removing door Do not lift door up b

323. Disassembly and Reassembly3-17 Removing Handle-Door and Glass-InnerWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Rep

333. Disassembly and Reassembly3-17 Removing Handle-Door and Glass-InnerParts Explaination Photo ExplainationHandle Door To remove Handle-Do

343. Disassembly and Reassembly3-17 Removing Handle-Door and Glass-InnerParts Explaination PhotoHandle Door Explaination4. Remove Bafe-Door and take

353. Disassembly and Reassembly3-18 Removing Gasket-DoorWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all panels

363. Disassembly and Reassembly3-19 Removing The Panel-SideWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. Replace all pane

374. Troubleshooting4-1 Failure Display CodesThere is a error code and two kinds of error codes. Possible error codes during use can be checked before

384. Troubleshooting4-1 Failure Display CodesSafety errorFailure code CAUSE SOLUTIONE-08 Oven heating error1. Disconnect power. Open the back cover. D

394. Troubleshooting4-1 Failure Display CodesSafety errorFailure code CAUSE SOLUTIONE-27oven sensor opened(over 2950Ω)1) After 20 seconds from startin

41. Precaution1. Precaution1-1 ForwardThis SAMSUNG Service Manual, “ 30” Freestanding Self-Cleaning Electric Range,” provides the technician with info

404. Troubleshooting4-1 Failure Display CodesSafety errorFailure code CAUSE SOLUTIONE-08 oven heating error1) It will display “E-08” after buzzer is b

414. Troubleshooting4-1 Failure Display CodesSafety error“E-08” or “E-0A” or “E-0E” * Replace sub PCB * Solder again if pattern is damaged or parts

424. Troubleshooting4-1 Failure Display CodesFailure code CAUSE SOLUTIONE-0E Door locking error*Control lockout(press cooking time and Delay start pad

434. Troubleshooting4-1 Failure Display CodesFailure code CAUSE SOLUTION-SE- short keyWhen 10 seconds elapses, It will display “-SE-” after buzzer is

444. Troubleshooting4-1 Failure Display CodesControl PCB OperationSort of Control PCBMain PCBSub PCBTouch control PCB( Front )( Front )( Back )( Back

454. Troubleshooting4-1 Failure Display Codes* Explain of primary parts of Main PCB IC03(7805)IC02(7812)CN10ZNR1(Varistor)CN03CN03CN01CN01CN02CN0

464. Troubleshooting4-1 Failure Display CodesExplain primary parts of Sub PCB Bake Relay(Yellow,Gray or Gray,Yellow)Bake Relay(Yellow,Gray or Gr

474. Troubleshooting4-1 Failure Display Codes* Explain primary parts of Touch Control PCB1. Touch control PCB : This is circuit PCB to have keypad wor

484. TroubleshootingSYMPTOM DIAGNOSIS REMEDYoven not operating(No power,No display)* Measure an input voltage. (240/120V or 208/120V)* Measure an in

494. TroubleshootingSYMPTOM DIAGNOSIS REMEDYOven temperature is risen fast.* Check whtether temperature is risen over 400˚F(202˚C) within 10 minutes

51. Precaution1-3 Important Safety InstructionsRead and follow all instructions before using your oven to prevent the risk of re, electric shock, inj

504. TroubleshootingSYMPTOM DIAGNOSIS REMEDYConvection fan is not rotated.Check whether Convection fan relay (Ry08) on sub PCB and connector(CN01) is

514. Troubleshooting4-1 Failure Display Codes4-1-1 Temp Sensor ErrorError Code Solution PageTop Sensor Open Error (Sensor-Top)It occurs due to a defec

524. Troubleshooting: check if the sensor wire is damaged, if the sensor housing is inserted into the connector of the PCB. YES YES NO

534. Troubleshooting: check if the sensor and related parts such as the connector or soldering parts are slightly shorted. YESNONoYESNOTop Se

544. Troubleshooting4-1-5YESNOYESYESYESNONOIGBT Sensor Open Error ( )Is the sub wire sequence matchedwith PCB schematic?Connect the sub

554. Troubleshooting4-1-6 YESNOYESYESYESNONOIGBT Sensor Short Error ( )Is the sub wire sequence matchedwith PCB schematic?Connect th

564. Troubleshooting YES NO YES NO NO YES YES NO Key Short Error( )Perform the operation again and check if it is working prop

574. TroubleshootingYESNOYESYESYESNONOLow Voltage Error ( )Is the sub wire sequence matchedwith PCB schematic?Connect the sub wire.Repl

584. Troubleshooting4-1-9YESNONOYESYESNONOOver Temperature Error ( )Is the Top sensor wireconnected properly by burner position?Make th

594. Troubleshooting4-1-10YESNONONOYESPan Detection Error ( )Is the induction operated with un-suitable cookware?(small size, aluminium

61. PrecautionSURFACE COOKING UNITS• Use Proper Pan Size – This appliance is equipped with one or more surface units of different sizes. Select utens

604. Troubleshooting4-2 Electrical MalfunctionSafety errorL1(Black)L1(Black)N(White)N(White)L2(Red)L2(Red)(Terminal Block)(Terminal Block)*Thermostat

614. Troubleshooting4-2 Electrical Malfunction * Replace Low Voltage Transformer * Replace Main PCB. Ok Ye No s * Measure resistance and voltage o

624. Troubleshooting4-2 Electrical MalfunctionRC radiant element (No heating or Abnormal working) * Disconnect power *Check warming center relay on

634. TroubleshootingTroubleshooting (Power)Check terminal block voltage. (240V,60Hz)YESYESYESNONo PowerCheck the wiring.NOCheck the votage

644. TroubleshootingPCB Failure- Check the input voltage of PCB SMPS (input check-point : 120V )- Check the output voltage of PCB SMPS (Output check-p

654. Troubleshooting4-2 Electrical MalfunctionComponent testing proceduresWARNINGELECTRICAL SHOCK HAZARDDisconnect power before servicing the range. R

664. TroubleshootingFIGURE TESTS MEASURE RESULTSDoor LockDoor Lock* Measure the state of micro switch and motor after taking off harness from the hea

674. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTSLow Voltage TransformerLow Voltage Transformer* Measure resistance of Prim

684. Troubleshooting4-2 Electrical MalfunctionFIGURE TESTS MEASURE RESULTSSensor-TopSensor-Top* Check whether the resistance values of sensor is corr

695. Exploded Views and Parts List5-1 Exploded ViewsW002P267M033P348P234P234Z049P349T113Z050T114T115P234B041C213M314C289S060Z058M416H001H049H095P236M1

71. Precaution1-4 Model & Serial Number Label and Tech Sheet LocationsThis Model / Serial Number label and Tech Sheet locations are shown below.Mo

705. Exploded Views and Parts List5-2 Main Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemarkB041 DG66

715. Exploded Views and Parts List5-3 Door Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkD004 DG94-

725. Exploded Views and Parts List5-4 Control Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkC003 OA

735. Exploded Views and Parts List5-5 Cooktop Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkC291 RA

745. Exploded Views and Parts List5-5 Cooktop Parts List (Continued)(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA R

755. Exploded Views and Parts List5-6 Drawer Parts List(S.N.A : SERVICE NOT AVAILABLE)No. Code No. Description Specication Q’ty SA/SNA RemarkD019 DG6

765. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-1 6

775. Exploded Views and Parts List5-7 Standard Parts List(S.N.A : SERVICE NOT AVAILABLE)Level Code No. Description Specication Q’ty SA/SNARemark1-3 D

786. PCB Diagrams6. PCB Diagrams6-1 PCB Diagrams (Main)(This Document can not be used without Samsung’s authorization)①②④⑥⑤⑤⑦⑧⑨No. Parts Number Part N

796. PCB Diagrams6-2 PCB Diagrams (Sub)(This Document can not be used without Samsung’s authorization)①②③②④⑥⑤⑦⑧⑨ ⑩No. Parts Number Part Name Function

82.Specications2-1 FeaturesFeaturesBiggest CapacityLarge family food in holidayTurkey 24lbs = 4.4 cu ft- Samsung : 5.9 cu.ft- Competitors A : 5.4 c

807. Schematic Diagrams7. Schematic Diagrams7-1 Schematic Diagrams(This Document can not be used without Samsung’s authorization)NOTE1. Input power :

GSPN (Global Service Partner Network)Contry Web SiteNorth America service.samsungportal.comLatin America latin.samsungportal.comCIS cis.samsungportal.

92.SpecicationsFeaturesItem Steam CleanHow to Use- Pour the water 10oz (+detergent)- Push the steam cleaning button- In around half min, the oven