Samsung FRENCH2-W User Manual download pdf (Page 36)

36_ troubleshooting

troubleshooting

PROBLEM SOLUTION

The Refrigerator does

not work at all or it does

not chill sufﬁciently.

• Check that the power plug is properly connected.

• Is the temperature control on the display panel set to the correct

temperature?

Try setting it to a lower temperature.

• Is the refrigerator in direct sunlight or located near a heat source?

• Is the back of the refrigerator so close to the wall that air cannot keep

circulating? (Refer to page 10 for the best location.)

The food in the

Refrigerator is frozen.

• Is the temperature control on the display set to the correct

temperature?

Try setting it to a warmer temperature.

• Is the temperature in the room too low?

• Did you store the food too close to the air vent at the back of the

refrigerator? Move the food away from the air vent.

You hear unusual noise

or sounds.

• Check that the refrigerator is level and stable.

• Is the back of the refrigerator too close to the wall and therefore

keeping air from circulating?

• Was anything dropped behind or under the refrigerator?

• A “ticking” sound is heard from inside the refrigerator. It is normal and

occurs because various accessories are contracting or expanding

according to the temperature of the refrigerator interior.

• When the automatic ice maker is on, ice is made in the ice container.

After the ice is made, the container inverts and the ice falls into the

storage compartment and water flows through the water valve. These

operations cause noise at regular intervals, but that noise is normal.

The front corners and

horizontal hinged section

of the appliance are hot

and condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the horizontal

hinged section of the refrigerator to prevent condensation.

• Is the refrigerator door ajar? Condensation can occur when you leave

the door open for a long time.

Ice Maker is not

producing ice.

• Did you wait for 12 hours after installation of the water supply line

before making ice?

• Is the water line connected and the shut-off valve opened?

• Did you manually stop the ice making function?

• Is the freezer temperature too warm? Try setting the freezer

temperature lower.

You hear water bubbling

in the Refrigerator.

• This is normal. The bubbling comes from the refrigerator coolant liquid

circulating through the refrigerator.

There is a bad smell in

the Refrigerator.

• Check for spoiled food.

• Foods with strong odors (for example, fish) should be tightly covered.

• Clean out your freezer periodically and throw away any spoiled or

suspicious food.

Frost forms on the walls

of the Freezer.

• Is the air vent blocked? Remove any obstructions so air can circulate

freely.

• Allow sufficient space between the foods stored for efficient air

circulation.

• Is the freezer drawer closed properly?

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Samsung FRENCH2-W User Manual Page 36

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