Samsung SL-C2620DW User Manual Page 236
- Page / 278
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems 237
• Power and cable connecting problems 238
• Printing problems 239
• Printing quality problems 243
• Operating system problems 251
For errors that occur during the wireless software installation and settings, refer to the
troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 155).
- User’s Guide 1
- 1. Introduction 2
- 3. Maintenance 2
- 4. Troubleshooting 2
- 5. Appendix 3
- Key benefits 5
- Features by model 7
- Useful to know 9
- About the user’s guide 10
- Warning 11
- Caution 12
- Safety information 16
- Machine overview 17
- Control panel overview 20
- Turning on the machine 21
- Installing the driver locally 22
- Reinstalling the driver 24
- 2. Menu Overview and 25
- Basic Setup 25
- Menu overview 26
- Machine’s basic settings 30
- Media and tray 31
- Tray 1 / optional tray 32
- Multi-purpose tray 34
- Envelope 37
- 1 Acceptable 37
- 2 Unacceptable 37
- Transparency 38
- Preprinted paper 40
- Glossy Photo 40
- Using USB memory device 47
- Viewing the USB memory status 50
- Available consumables 53
- (20 lb bond) 54
- Available maintenance parts 55
- Storing the toner cartridge 56
- Redistributing toner 58
- Replacing the toner cartridge 60
- Installing accessories 65
- Monitoring the supplies life 69
- Setting the toner low alert 70
- Cleaning the machine 71
- Tips for avoiding paper jams 77
- Clearing paper jams 78
- Understanding the status LED 87
- Paper Jam-related messages 89
- Toner-related messages 90
- Tray-related messages 91
- Network-related messages 91
- Misc. messages 92
- Specifications 100
- Warning 105
- Regulatory information 106
- FCC information to the user 107
- Important 110
- Approvals and Certifications 111
- Important warning: 111
- EC Certification 112
- Wireless guidance 113
- Copyright 116
- ADVANCED 118
- 1. Software Installation 120
- Installation for Mac 121
- Reinstallation for Mac 122
- Installation for Linux 123
- Reinstallation for Linux 124
- 2. Using a Network 125
- Connected Machine 125
- Useful network programs 126
- Wired network setup 127
- Silent installation Mode 131
- Add a network printer 135
- Setting up the printer 137
- Activating IPv6 138
- DHCPv6 address configuration 138
- IPv6 configuration 139
- IPv6 address configuration 140
- Wireless network setup 141
- Connecting to a network 143
- Re-connecting to the network 143
- Items to prepare 144
- Choosing your type 144
- Setting up the mobile device 154
- Other problems 157
- Samsung Mobile Print 159
- Using the NFC feature 160
- AirPrint 164
- Google Cloud Print™ 166
- 3. Useful Setting Menus 171
- Information 172
- To change the menu options: 173
- System Setup 176
- Emulation 179
- 3. Useful Setting Menus 181
- Admin Setup 182
- Direct USB 184
- Job Status 185
- 4. Special Features 188
- Altitude adjustment 189
- 4. Special Features 190
- Printing features 191
- Changing the machine settings 205
- Using Direct Printing Utility 206
- Mac printing 208
- Linux printing 210
- Unix printing 212
- Image tab 213
- Text tab 213
- Margins tab 213
- Printer-Specific Settings tab 213
- From the printer driver 214
- 5. Useful Management 215
- Accessing management tools 216
- Easy Capture Manager 217
- Samsung AnyWeb Print 218
- Samsung Easy Color Manager 219
- Easy Eco Driver 220
- Using SyncThru™ Web Service 221
- Information tab 222
- Settings tab 222
- Security tab 222
- Maintenance tab 222
- 5. Useful Management Tools 225
- Device Settings 227
- Alert Settings (Windows only) 227
- Job Accounting 227
- Using Samsung Printer Status 228
- Adding a printer 231
- Deleting a printer 232
- Basic printing 232
- Cancelling a print job 233
- Opening more settings 233
- Advanced tab 234
- Using the sharing feature 235
- 6. Troubleshooting 236
- Paper feeding problems 237
- 6. Troubleshooting 238
- Printing problems 239
- Printing quality problems 243
- Operating system problems 251
- Contact SAMSUNG worldwide 255
- Glossary 263
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