
Samsung Multifunction Xpress
Features by modelVariety feature (●: Supported, Blank: Not supported) Features C48x series C48xW series C48xFN series C48xFW seriesHi-Speed USB 2.0 ●
Clearing paper jams1004. TroubleshootingOriginal paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine d
1014. TroubleshootingUnderstanding the status LEDThe color of the LED indicates the machine's current status. • Some LEDs may not be available de
Understanding the status LED1024. Troubleshooting WirelessbBlueBlinking The machine is connecting to a wireless network.OnThe machine is connected to
1034. TroubleshootingUnderstanding display messagesMessages appear on the control panel display to indicate the machine’s status or errors. Refer to t
Understanding display messages1044. Troubleshooting6 Toner-related messagesMessage Meaning Suggested solutionsInstall Toner A toner cartridge is not i
Understanding display messages1054. Troubleshooting Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanuf
Understanding display messages1064. Troubleshooting7 Tray-related messages8 Network-related messagesMessage Meaning Suggested solutionsTray Paper Mism
Understanding display messages1074. Troubleshooting9 Misc. messagesNot CorrectWireless setting• The wireless network options are configured incorrectl
Understanding display messages1084. TroubleshootingError: [error number]Door open/closeThe imaging unit is installed improperly, or the cover is not s
Understanding display messages1094. TroubleshootingReplace/Install Waste Toner TankThe life span of the waste toner container has expired and the prin
Features by model(●: Supported, Blank: Not supported) Features C48x series C48xW series C48xFN series C48xFW seriesFax Multi-send ● ●Delay send ● ●Sec
5. AppendixThis chapter provides product specifications and information concerning applicable regulations.• Specifications 111• Regulatory information
1115. AppendixSpecifications1 General specifications These specifications are subject to change without notice. To see additional specifications and i
Specifications1125. Appendix Humidity Operation 20 to 80% RHStorage (packed) 10 to 90% RHPower ratingd110 volt models AC 110 - 127 V220 volt models AC
Specifications1135. Appendix2 Print media specifications Type Size DimensionsPrint media weight/CapacityaTrayPlain paperLetter 216 x 279 mm (8.5 x 11
Specifications1145. AppendixCottonRefer to the Plain paper section Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond)• 150 sheets of 7
Specifications1155. Appendix If media weight is over 120 g/m2 (32 lbs bond), load a paper into the tray one by one. ArchiveRefer to the Plain paper s
Specifications1165. Appendix3 System requirementsMicrosoft® Windows® Operating systemRequirement (recommended)CPU RAM free HDD spaceWindows® XP Servic
Specifications1175. Appendix • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.• Users who have administ
Specifications1185. AppendixLinux Items RequirementsOperating system Red Hat Enterprise Linux 5, 6, 7Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19, 20Ope
Specifications1195. Appendix4 Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up t
Useful to knowThe machine does not print.• Open the print queue list and remove the document from the list (see "Canceling a print job" on p
1205. AppendixRegulatory informationThis machine is designed for a normal work environment and certified with several regulatory statements.5 Laser sa
Regulatory information1215. Appendix6 Ozone safety7 Perchlorate warningThis Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium
Regulatory information1225. Appendix10 Correct disposal of this product (Waste electrical & electronic equipment)(Applicable in countries with sep
Regulatory information1235. AppendixThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
Regulatory information1245. Appendix14 United States of AmericaFederal Communications Commission (FCC)Intentional emitter per FCC Part 15Low power, Ra
Regulatory information1255. Appendix3 telephone number of either the sending machine, business, business entity or individual.The Telephone Company m
Regulatory information1265. AppendixYou should also know that:• Your machine is not designed to be connected to a digital PBX system.• If you intend t
Regulatory information1275. AppendixImportant warning: If the wires in the mains lead do not match the colors marked in your plug, do the following:Yo
Regulatory information1285. Appendix21 China onlyWebsite: http://www.samsung.com/cn/support/location/supportServiceLocation.do?page=SERVICE.LOCATION襦襦
Regulatory information1295. Appendix22 Germany only23 Turkey only24 Thailand only25 Canada onlyThis product meets the applicable Industry Canada techn
131. IntroductionAbout this user’s guideThis user's guide provides information for your basic understanding of the machine as well as detailed st
Regulatory information1305. Appendix26 Declaration of conformity (European countries)Approvals and CertificationsJanuary 1, 1995: Council Directive 20
Regulatory information1315. AppendixEuropean radio approval information (for products fitted with EU-approved radio devices)Low power, Radio LAN type
Regulatory information1325. AppendixAs a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wi
1335. AppendixCopyright© 2015 Samsung Electronics Co., Ltd. All rights reserved.This user’s guide is provided for information purposes only. All infor
Samsung Multifunction Xpress
135ADVANCED1. Software InstallationInstallation for Mac 138Reinstallation for Mac 139Installation for Linux 140Reinstallation for Linux 1412. Usin
136ADVANCEDEasy Capture Manager 243Samsung Easy Color Manager 244Easy Eco Driver 245Using Samsung Printer Center 246Using SyncThru™ Web Service 2
1. Software InstallationThis chapter provides instructions for installing essential and helpful software for use in an environment where the machine i
1381. Software InstallationInstallation for Mac1Make sure that the machine is connected to your computer and powered on.2 Insert the supplied softwar
1391. Software InstallationReinstallation for MacIf the printer driver does not work properly, uninstall the driver and reinstall it.1Open the Applic
141. IntroductionSafety informationThese warnings and precautions are included to prevent injury to you and others, and to prevent any potential damag
1401. Software InstallationInstallation for LinuxYou need to download Linux software packages from the Samsung website to install the printer softwar
1411. Software InstallationReinstallation for LinuxIf the printer driver does not work properly, uninstall the driver and reinstall it.1 Open Termina
2. Using a Network-Connected MachineThis chapter gives you step-by-step instructions for setting up a network connected machine and software.• Useful
1432. Using a Network-Connected MachineUseful network programsThere are several programs available to setup the network settings easily in a network
1442. Using a Network-Connected MachineWired network setup3 Printing a network configuration reportYou can print Network Configuration Report from th
Wired network setup1452. Using a Network-Connected Machine7 Enter the machine’s new information into the configuration window. In a corporate intrane
Wired network setup1462. Using a Network-Connected Machine1Download SetIP program from Samsung web site and extract it.2 Double-click the SetIPApplet
1472. Using a Network-Connected MachineInstalling driver over the network • Some features and optional goods may not be available depending on model
Installing driver over the network1482. Using a Network-Connected MachineFrom the Windows 8 Start Screen • The V4 driver is automatically downloaded
Installing driver over the network1492. Using a Network-Connected MachineCommand- line Definition Description/s or/SStarts silent installation. Inst
Safety information151. Introduction Caution5 Operating method CautionDuring an electrical storm or for a period of non-operation, remove the power plu
Installing driver over the network1502. Using a Network-Connected Machine6 Mac1Make sure that the machine is connected to your computer and powered o
Installing driver over the network1512. Using a Network-Connected Machine1Make sure that the machine is connected to your network and powered on. Als
1522. Using a Network-Connected MachineIPv6 configuration IPv6 is supported properly only in Windows Vista or higher. • Some features and optional g
IPv6 configuration1532. Using a Network-Connected Machine3 Press OK to select the required value you want.• Router: Use DHCPv6 only when requested by
IPv6 configuration1542. Using a Network-Connected Machine• Stateful Address: IPv6 address configured by a DHCPv6 server.• Manual Address: Manually co
1552. Using a Network-Connected MachineWireless network setup • Wireless networking may not be available depending on the model (see "Features b
Wireless network setup1562. Using a Network-Connected Machine11 Using the WPS Settings menu If your machine and access point (or wireless router) sup
Wireless network setup1572. Using a Network-Connected MachineConnecting WPSFactory default in your machine is PBC mode, which is recommended for a ty
Wireless network setup1582. Using a Network-Connected Machine12 Using the Wi-Fi NetworksBefore starting, you will need to know the network name (SSID
Wireless network setup1592. Using a Network-Connected Machine3 Insert the supplied software CD into your CD-ROM drive.If the installation window does
Safety information161. Introduction6 Installation / Moving WarningDo not block or push objects into the ventilation opening.This could result in eleva
Wireless network setup1602. Using a Network-Connected Machine• Authentication: Select an authentication type.Open System: Authentication is not used,
Wireless network setup1612. Using a Network-Connected MachineAccess point without a USB cableItems to prepare• WiFi-enabled PC running Windows 7 or h
Wireless network setup1622. Using a Network-Connected Machine5 On the Are you setting up your printer for the first time? screen, select Yes, I will
Wireless network setup1632. Using a Network-Connected Machine7 Select Wireless on the Printer Connection Type.8 Click Next.9 If the installer asks yo
Wireless network setup1642. Using a Network-Connected Machine13 The Wireless Network Setting Complete window appears. Click Next.14 When the wireless
Wireless network setup1652. Using a Network-Connected MachineItems to prepare• Access point• Network-connected computer• Software CD that was provide
Wireless network setup1662. Using a Network-Connected Machine4 If it’s your first time logging into SyncThru™ Web Service you need to log-in as an ad
Wireless network setup1672. Using a Network-Connected Machine17 Setting the Wi-Fi Direct for mobile printingWi-Fi Direct is a secure and easy-to-use
Wireless network setup1682. Using a Network-Connected Machine • When you have found the printer you want to connect to from your mobile device, selec
Wireless network setup1692. Using a Network-Connected MachineConnecting Failure - Invalid Security• Security is not configured correctly. Check the c
Safety information171. Introduction CautionBefore moving the machine, turn the power off and disconnect all cords. The information below are only sugg
Wireless network setup1702. Using a Network-Connected Machine- For a Static network environmentThe machine uses the static address when the computer
Wireless network setup1712. Using a Network-Connected Machine• Check the wireless environment. You might not be able to connect to the network in the
1722. Using a Network-Connected MachineSamsung Mobile Print19 What is Samsung Mobile Print?Samsung Mobile Print is a free application that enables us
1732. Using a Network-Connected MachineUsing the NFC featureThe NFC(Near Field Communication) printer allows you to directly print/scan from your cel
Using the NFC feature1742. Using a Network-Connected Machine • For some cell phones, NFC antenna might not be located at the back of the cell phone.
Using the NFC feature1752. Using a Network-Connected Machine24 Scanning1Check that NFC and Wi-Fi Direct enabled features are on your cell phone and W
Using the NFC feature1762. Using a Network-Connected Machine5 Tag the NFC antenna on your cell phone(usually located on the back of the cell phone) o
Using the NFC feature1772. Using a Network-Connected Machine • For some mobile devices, NFC tag might not be located at the back of the mobile device
Using the NFC feature1782. Using a Network-Connected Machine26 Registering Google Cloud Printer1Check that NFC and Wi-Fi Direct features are enabled
Using the NFC feature1792. Using a Network-Connected Machine • For some mobile devices, NFC tag might not be located at the back of the mobile device
Safety information181. Introduction7 Maintenance / Checking Caution8 Supply usage CautionUnplug this product from the wall outlet before cleaning the
1802. Using a Network-Connected MachineMopria™ Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for
Mopria™1812. Using a Network-Connected Machine1In the Settings menu of your Android device, tap Printing. The location of this option may differ depe
1822. Using a Network-Connected MachineAirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for
AirPrint1832. Using a Network-Connected Machine Cancelling print job: To cancel the printing job or view the print summary, click the print center ic
1842. Using a Network-Connected MachineSamsung Cloud PrintSamsung Cloud Print is a free cloud service that allows you to print or scan from your smar
Samsung Cloud Print1852. Using a Network-Connected Machine33 Printing with Samsung Cloud Print Make sure the printer is turned on and connected to a
Samsung Cloud Print1862. Using a Network-Connected MachineScanning and sending to Samsung Cloud Print You can scan an image and the scanned data will
1872. Using a Network-Connected MachineGoogle Cloud Print™Google Cloud Print™ is a service that allows you to print to a printer using your smart pho
Google Cloud Print™1882. Using a Network-Connected Machine10 Click Finish printer registration.11 Click Manage your printers.Now your printer is regi
3. Useful Setting MenusThis chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. •
Safety information191. IntroductionWhen storing supplies such as toner cartridges, keep them away from children.Toner dust can be dangerous if inhaled
1903. Useful Setting MenusBefore you begin reading a chapterThis chapter explains all the features available for this series' models to help use
1913. Useful Setting MenusPrint Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine
1923. Useful Setting MenusCopy1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to
Copy1933. Useful Setting Menus2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to yo
Copy1943. Useful Setting MenusChange Default > CollationSet the machine to sort the copy job. For example, if you make 2 copies of a 3 page origin
1953. Useful Setting MenusFax3 Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to yo
Fax1963. Useful Setting Menus4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to
Fax1973. Useful Setting Menus6 Another setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to
1983. Useful Setting MenusScan7 Scan feature Some menus may not appear in the display depending on options or models. If so, it is not applicable to
Scan1993. Useful Setting Menus8 Scan setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to yo
2BASIC1. IntroductionKey benefits 5Features by model 7Useful to know 12About this user’s guide 13Safety information 14Machine overview 20Control
201. IntroductionMachine overview9 ComponentsThe actual component may differ from the illustration below. Some components may change depending on the
2003. Useful Setting MenusSystem setup9 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli
System setup2013. Useful Setting MenusWakeup EventYou can set the condition to wake up from power-save mode.• On: The machine wake up from the power
System setup2023. Useful Setting Menus10 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applic
System setup2033. Useful Setting Menus12 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable
System setup2043. Useful Setting Menus13 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applic
System setup2053. Useful Setting MenusSerial NumberShows the machine’s serial number. When you call for service or register as a user on the Samsung
2063. Useful Setting MenusNetwork setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your
Network setup2073. Useful Setting MenusProtocol Mgr.• SNMPv1/v2: You have to enable this option to use SNMP V1/V2 protocol. Administrator’s can use S
4. Special FeaturesThis chapter explains special copying, scanning, faxing, and printing features.• Altitude adjustment 209• Entering various characte
2094. Special FeaturesAltitude adjustmentPrint quality is affected by atmospheric pressure, which is determined by the height of the machine above se
Machine overview211. Introduction10 Front view • This illustration may differ from your machine depending on your model. There are various types of ma
2104. Special FeaturesEntering various characters C48xFN/C48xFW series only (see "Control panel overview" on page 24). As you perform vario
2114. Special FeaturesSetting up the fax address book C48xFN/C48xFW series only (see "Control panel overview" on page 24). You can set up s
Setting up the fax address book2124. Special Features6 Registering a group dial number1Select (fax) > (Address Book) > New&Edit > Gro
Setting up the fax address book2134. Special Features8 Searching address book for an entryThere are two ways to search for a number in memory. You ca
2144. Special FeaturesPrinting features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52).• This fe
Printing features2154. Special Features3 Select your machine.4 Right-click your machine and select Set as Default Printer. For Windows 7 or Windows S
Printing features2164. Special FeaturesUnderstanding special printer featuresYou can use advanced printing features when using your machine.To take a
Printing features2174. Special FeaturesBooklet PrintingaPrints your document on both sides of a sheet of paper and arranges the pages so that the pap
Printing features2184. Special FeaturesDouble-sided Printing (Manual)Print on both sides of a sheet of paper (duplex). Before printing, decide how yo
Printing features2194. Special FeaturesWatermarkThe watermark option allows you to print text over an existing document. For example, you use it when
Machine overview221. IntroductionC48xFN/C48xFW series1Document feeder cover 10NFC taga2 Document feeder width guide11Toner cartridges3 Document feeder
Printing features2204. Special FeaturesWatermark(Deleting a watermark)a To change the print settings from your software application, access Printing
Printing features2214. Special Features Overlaya(Using a page overlay)a Create or open the document you want to print.b To change the print setting
Printing features2224. Special Features13 Mac printing Some features may not be available depending on models or options. It means that the features
Printing features2234. Special FeaturesPrinting on both sides of the paper Some features may not be available depending on models or options. It mean
Printing features2244. Special Features14 Linux printing Some features may not be available depending on models or options. It means that the feature
Printing features2254. Special FeaturesConfiguring Printer PropertiesYou can change the default printing options or connection type with Printing uti
2264. Special FeaturesScan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62).• This featur
Scan features2274. Special Features1Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 252).2 Select the a
Scan features2284. Special Features18 Scanning to email This feature may not be available depending on model or optional goods (see "Features by
Scan features2294. Special Features19 Scanning to WSDScans the originals and saves the scanned data on a connected computer if the computer supports
Machine overview231. Introduction11 Rear view • This illustration may differ from your machine depending on your model. There are various types of mac
Scan features2304. Special Features20 Scanning with Samsung Easy Document CreatorSamsung Easy Document Creator is an application to help users scan,
Scan features2314. Special Features1Make sure that the machine is connected to your computer and powered on.2 Place a single document face down on th
Scan features2324. Special FeaturesScanning with network1Make sure that your machine is connected to a network.2 Place the originals face up in the A
2334. Special FeaturesFax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 63).• C48xFN/C48xFW se
Fax features2344. Special Features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press
Fax features2354. Special Features29 Delaying a fax transmissionYou can set your machine to send a fax at a later time when you will not be present.
Fax features2364. Special Features30 Forwarding a sent fax to another destinationYou can set the machine to forward the received or sent fax to other
Fax features2374. Special Features32 Receiving a fax in the computer • This feature may not be available depending on model or optional goods (see &q
Fax features2384. Special Features To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. • DRPD: You c
Fax features2394. Special Features36 Receiving faxes with an extension telephoneWhen you are using an extension telephone connected to the EXT socket
241. IntroductionControl panel overview • This control panel may differ from your machine depending on its model. There are various types of control p
Fax features2404. Special Features38 Receiving in secure receiving mode This feature may not be available depending on model or optional goods (see &
5. Useful Management ToolsThis chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools 24
2425. Useful Management ToolsAccessing management toolsSamsung provides a variety of management tools for Samsung printers. 1Make sure that the machi
2435. Useful Management ToolsEasy Capture Manager • This feature may not be available depending on model or optional goods (see "Software"
2445. Useful Management ToolsSamsung Easy Color ManagerSamsung Easy Color Manager helps users do fine adjustments with 6 color tones and other proper
2455. Useful Management ToolsEasy Eco Driver • Available for Windows OS users only.• To use the Easy Eco Driver features, the Eco Driver Pack must be
2465. Useful Management ToolsUsing Samsung Printer Center • Available for Windows users only. The Samsung Printer Center allows you to manage all the
Using Samsung Printer Center2475. Useful Management ToolsScanner & Fax Tab • The screenshot may differ depending on operating system you are usin
Using Samsung Printer Center2485. Useful Management Tools2Quick links Displays links to the functions available for managing fax or scanner drivers.
2495. Useful Management ToolsUsing SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service.• Syn
Control panel overview251. Introduction 5MenuOpens Menu mode and scrolls through the available menus (see "Menu overview" on page 33).6 OK C
Using SyncThru™ Web Service2505. Useful Management Tools3 SyncThru™ Web Service overview Some tabs may not appear depending on your model. Informatio
Using SyncThru™ Web Service2515. Useful Management Tools4 Setting the system administrator’s informationThis setting is necessary for using the e-mai
2525. Useful Management ToolsUsing Samsung Easy Printer Manager • Available for Windows and Mac OS users only.• For Windows, Internet Explorer 6.0 o
Using Samsung Easy Printer Manager2535. Useful Management Tools Select the Help menu or click the button from the window and click on any option yo
2545. Useful Management ToolsUsing Samsung Easy Document Creator • Available for Windows and Mac OS users only.•Windows® XP Service Pack 3 or higher
2555. Useful Management ToolsUsing Samsung Printer StatusThe Samsung Printer Status is a program that monitors and informs you of the machine status.
Using Samsung Printer Status2565. Useful Management Tools1Device InformationYou can see the device status , current printer model name, connected por
2575. Useful Management ToolsUsing Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine setti
Using Samsung Printer Experience2585. Useful Management Tools8 Adding/Deleting PrintersIf you do not have any printer added to the Samsung Printer Ex
Using Samsung Printer Experience2595. Useful Management ToolsDeleting a printer1From the Charms, select Settings.Or, right-click the Samsung Printer
Control panel overview261. Introduction13 C48xFN/C48xFW series 1WPSaConfigures the wireless network connection easily without a computer (see "Us
Using Samsung Printer Experience2605. Useful Management ToolsCancelling a print jobIf the printing job is waiting in the print queue or print spooler
Using Samsung Printer Experience2615. Useful Management ToolsAdvanced tabPaper settingsThis option allows you to set the basic paper handling specifi
Using Samsung Printer Experience2625. Useful Management ToolsThis option is used for printing confidential documents. You need to enter a password to
Using Samsung Printer Experience2635. Useful Management Tools • When you place the originals in the ADF (or DADF), Prescan ( ) is not available.• You
6. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Paper feeding problems 265• Power and cable connec
2656. TroubleshootingPaper feeding problemsCondition Suggested solutionsPaper jams during printing. Clear the paper jam.Paper sticks together. • Chec
2666. TroubleshootingPower and cable connecting problemsReboot the power. If the problem persists, please call for service.Condition Suggested soluti
2676. TroubleshootingPrinting problemsCondition Possible cause Suggested solutionsThe machine does not print.The machine is not receiving power.Conne
Printing problems2686. TroubleshootingThe machine does not print.The machine may be configured incorrectly. Check the Printing Preferences to ensure
Printing problems2696. TroubleshootingThe machine prints, but the text is wrong, garbled, or incomplete.The machine cable is loose or defective. Disc
Control panel overview271. Introduction 9 Numeric keypad Dials a number or enters alphanumeric characters (see "Keypad letters and numbers"
Printing problems2706. TroubleshootingBefore printing, the machine emits vapor near the output tray.Using damp paper can cause vapor during printing.
2716. TroubleshootingPrinting quality problemsIf the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction i
Printing quality problems2726. TroubleshootingToner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
Printing quality problems2736. TroubleshootingVertical lines If black vertical streaks appear on the page:• The surface (drum part) of the imaging un
Printing quality problems2746. TroubleshootingVertical repetitive defects If marks repeatedly appear on the printed side of the page at even interval
Printing quality problems2756. TroubleshootingMisformed characters • If characters are improperly formed and producing hollow images, the paper stock
Printing quality problems2766. TroubleshootingWrinkles or creases • Ensure that the paper is loaded properly.• Check the paper type and quality.• Tur
Printing quality problems2776. TroubleshootingLoose toner • Clean the inside of the machine (see "Cleaning the machine" on page 87).• Check
Printing quality problems2786. Troubleshooting Curl If the printed paper is curled or paper does not feed into the machine:• Turn the stack of paper
2796. TroubleshootingCopying problemsCondition Suggested solutionsCopies are too light or too dark. Adjust the darkness in copy feature to lighten or
281. IntroductionTurning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or f
2806. TroubleshootingScanning problemsCondition Suggested solutionsThe scanner does not work. • Make sure that you place the original to be scanned f
2816. TroubleshootingFaxing problemsCondition Suggested solutionsThe machine is not working, there is no display, or the buttons are not working.• Un
Faxing problems2826. TroubleshootingSome of the words on an incoming fax are stretched.The fax machine sending the fax had a temporary document jam.
2836. TroubleshootingOperating system problems1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with your computer for
Operating system problems2846. Troubleshooting2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further informat
Operating system problems2856. Troubleshooting3 Common Linux problems Condition Suggested solutionsThere is no xsane nor simple-scan application on
Operating system problems2866. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error me
287 GlossaryGlossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as
Glossary288 GlossaryBOOTPBootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done
Glossary289 GlossaryDHCPA Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration para
291. IntroductionInstalling the driver locallyA locally connected machine is a machine directly attached to your computer using a USB cable. If your m
Glossary290 GlossaryECMError Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically de
Glossary291 GlossaryGatewayA connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a
Glossary292 GlossaryIPMThe Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided shee
Glossary293 GlossaryLDAPThe Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services runnin
Glossary294 GlossaryNetWareA network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on
Glossary295 GlossaryPostScriptPostScript (PS) is a page description language and programming language used primarily in the electronic and desktop pub
Glossary296 GlossarySMBServer Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous commu
Glossary297 GlossaryTWAINAn industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can
Glossary298 GlossaryWPA-PSKWPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configu
299 Contact SAMSUNG worldwideContact SAMSUNG worldwideIf you have any comments or questions regarding Samsung products, contact the Samsung customer c
3BASIC5. AppendixSpecifications 111Regulatory information 120Copyright 133
Installing the driver locally301. IntroductionFrom the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if y
Contact SAMSUNG worldwide300 Contact SAMSUNG worldwideCANADA1-800-SAMSUNG (726-7864) www.samsung.com/ca/support(English)www.samsung.com/ca_fr/support
Contact SAMSUNG worldwide301 Contact SAMSUNG worldwideEIRE0818 717100 www.samsung.com/ie/supportEL SALVADOR800-6225800-0726-7864www.samsung.com/latin/
Contact SAMSUNG worldwide302 Contact SAMSUNG worldwideHUNGARY0680SAMSUNG (0680-726-786)0680PREMIUM (0680-773-648)www.samsung.com/hu/supportINDIA1800 3
Contact SAMSUNG worldwide303 Contact SAMSUNG worldwideMEXICO01-800-SAMSUNG (726-7864) www.samsung.com/mx/supportMOLDOVA0-800-614-40 www.samsung.com/su
Contact SAMSUNG worldwide304 Contact SAMSUNG worldwidePARAGUAY009-800-542-0001 www.samsung.com/latin/support (Spanish)www.samsung.com/latin_en/support
Contact SAMSUNG worldwide305 Contact SAMSUNG worldwideSENEGAL800-00-0077 www.samsung.com/africa_fr/supportSERBIA011 321 6899 www.samsung.com/rs/suppor
Contact SAMSUNG worldwide306 Contact SAMSUNG worldwideTUNISIA80-1000-12 www.samsung.com/n_africa/supportU.A.E800-SAMSUNG (800 -726 7864) www.samsung
307IndexIndexAaddress bookediting 211group editing 212group registering 212registering 211using 211address book setup 211AirPrint 182Bbuttonsec
Index308Indexfeatures 5machine features 189print media feature 113front view 21Ggeneral icons 13general settings 200glossary 287google cloud pr
Index309IndexIPv6 configuration 152SetIP program 144, 145, 165wired network setup 144wireless network setup 155n-up printingMac 222Ooutput suppor
311. IntroductionReinstalling the driverIf the printer driver does not work properly, follow the steps below to reinstall the driver.15 Windows1Make s
Index310Indexresolutionfaxing 65Ssafetyinformation 14symbols 14samsung cloud printing 184samsung printer experience 257Samsung Printer Status 25
Index311IndexWindowscommon Windows problems 283driver installation for network connected 147driver installation for USB cable connected 29, 31system
2. Menu Overview and Basic SetupThis chapter provides information about the overall menu structure and the basic setup options.• Menu overview 33• Mac
332. Menu Overview and Basic SetupMenu overviewThe control panel provides access to various menus to set up the machine or use the machine’s functions
Menu overview342. Menu Overview and Basic Setup Copy Feature(see "Copy" on page 192)Copy Setup(see "Copy" on page 192)Fax Featurea
Menu overview352. Menu Overview and Basic Setup Scan Featurea(see "Scan" on page 198)a. C48xW/C48xFN/C48xFW series only.Scan Setupa(see &q
Menu overview362. Menu Overview and Basic Setup System Setup(see "System setup" on page 200)Networka(see "Network setup" on page
372. Menu Overview and Basic SetupMachine’s basic settings You change the machine’s setting set in the machine from Samsung Easy Printer Manager or Sy
Machine’s basic settings382. Menu Overview and Basic Setup • When you press the Power/Wake Up button, start printing, or a fax is received, the produc
392. Menu Overview and Basic SetupMedia and trayThis chapter provides information on how to load print media into your machine. • Using print media th
1. IntroductionThis chapter provides information you need to know before using the machine.•Key benefits 5• Features by model 7• Useful to know 12• Ab
Media and tray402. Menu Overview and Basic Setup3 Loading paper in the tray Illustrations on this user’s guide may differ from your machine depending
Media and tray412. Menu Overview and Basic Setup4 Flex or fan the edge of the paper stack to separate the pages before loading papers.5 Place the pape
Media and tray422. Menu Overview and Basic Setup6 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to buck
Media and tray432. Menu Overview and Basic Setup1Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary.2
Media and tray442. Menu Overview and Basic Setup4 Printing on special media • When using special media, we recommend you feed one sheet at a time (see
Media and tray452. Menu Overview and Basic SetupLabelsTo avoid damaging the machine, use only labels designed for use in laser printers.• When selecti
Media and tray462. Menu Overview and Basic SetupPreprinted paperWhen loading preprinted paper, the printed side should be facing up with an uncurled e
Media and tray472. Menu Overview and Basic Setup5 Press (Stop/Clear) to return to ready mode. • If you want to use special-sized paper such as billing
Media and tray482. Menu Overview and Basic Setup Illustrations on this user’s guide may differ from your machine depending on its options or models. C
Media and tray492. Menu Overview and Basic Setup1Lift and open the scanner lid.2 Place the original face down on the scanner glass. Align it with the
Key benefitsEnvironmentally friendly• To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 55).• To save p
Media and tray502. Menu Overview and Basic Setup • Leaving the scanner lid open while copying may affect copy quality and toner consumption.• Dust on
Media and tray512. Menu Overview and Basic Setup3 Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cau
522. Menu Overview and Basic SetupBasic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features&
Basic printing532. Menu Overview and Basic Setup10 Canceling a print jobIf the print job is waiting in the print queue or print spooler, cancel the jo
Basic printing542. Menu Overview and Basic Setup11 Opening printing preferences • The Printing Preferences window that appears in this user’s guide ma
Basic printing552. Menu Overview and Basic SetupUsing a favorite settingThe Favorites option, which is visible on each preferences tab except for the
Basic printing562. Menu Overview and Basic Setup • You change the machine’s setting set in the machine from Samsung Easy Printer Manager or SyncThru™
Basic printing572. Menu Overview and Basic Setup• Eco Printing: Enables eco mode. Activate the various Eco items you want to use.• Password: If the ad
582. Menu Overview and Basic SetupBasic copying For special printing features, refer to the Advanced Guide (see "Copy" on page 192). 14 Basi
Basic copying592. Menu Overview and Basic SetupDarknessIf you have an original containing faint marking and dark images, you can adjust the brightness
Key benefitsWide range of functionality and application support• Supports various paper sizes (see "Print media specifications" on page 113)
Basic copying602. Menu Overview and Basic SetupTo select from the predefined copy sizes1C48xW series: Make sure that the Scan to button’s LED is off.C
Basic copying612. Menu Overview and Basic Setup16 ID card copyingYour machine can print 2-sided originals on one sheet.The machine prints one side of
622. Menu Overview and Basic SetupBasic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 226
632. Menu Overview and Basic SetupBasic faxing • C48xFN/C48xFW series only.• For special faxing features, refer to the Advanced Guide (see "Fax f
Basic faxing642. Menu Overview and Basic Setup4 Enter the destination fax number (see "Keypad letters and numbers" on page 210).5 Press (Sta
Basic faxing652. Menu Overview and Basic Setup1Place a single document face down on the document glass, or load the documents face up into the documen
Basic faxing662. Menu Overview and Basic Setup1Select (fax) > (Menu) > Fax Feature > Resolution on the control panel.2 Select the option you
672. Menu Overview and Basic SetupUsing USB memory device C48x series do not support USB memory port. This chapter explains how to use a USB memory de
Using USB memory device682. Menu Overview and Basic SetupYou must use only an authorized USB memory device with an A plug connector.Use only a metal-s
Using USB memory device692. Menu Overview and Basic Setup5 Press OK, Start or Print to start printing the selected file. After printing the file, the
Features by modelSome features and optional goods may not be available depending on model or country.Operating System (●: Supported, Blank: Not suppo
Using USB memory device702. Menu Overview and Basic Setup• Color Mode: Sets the color mode. If you select Mono in this option, you cannot select JPEG
Using USB memory device712. Menu Overview and Basic SetupViewing the USB memory statusYou can check the amount of memory space available for scanning
3. MaintenanceThis chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.• Ordering sup
733. MaintenanceOrdering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obta
743. MaintenanceAvailable suppliesWhen supplies reach the end of their life spans, you can order the followings of supplies for your machine: Dependin
753. MaintenanceAvailable maintenance partsYou need to replace the maintenance parts at specific intervals to keep the machine in the best condition a
763. MaintenanceStoring the toner cartridgeToner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests
773. MaintenanceRedistributing tonerWhen the toner cartridge is near the end of its life:• White streaks or light printing occurs and/or density varie
Redistributing toner783. Maintenance
793. MaintenanceReplacing the toner cartridgeWhen a toner cartridge has reached the end of life, the Printing Status window appears on the computer, i
Features by modelSoftware You can install the printer driver and software when you insert the software CD into your CD-ROM drive.For Windows, select t
Replacing the toner cartridge803. Maintenance12
813. MaintenanceReplacing the imaging unitWhen the life span of the imaging unit has expired, the Printing Status window appears on the computer, indi
Replacing the imaging unit823. Maintenance
833. MaintenanceReplacing the waste toner containerWhen the life span of the waste toner container has expired, waste toner container-related message
Replacing the waste toner container843. Maintenance21
853. MaintenanceMonitoring the supplies lifeIf you experience frequent paper jams or printing problems, check the number of pages the machine has prin
863. MaintenanceSetting the toner low alertIf the amount of toner in the cartridge is low, a message or LED informing the user to change the toner car
873. MaintenanceCleaning the machineIf printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machi
Cleaning the machine883. Maintenance5 Cleaning the insideDuring the printing process, paper, toner, and dust particles can accumulate inside the machi
Cleaning the machine893. Maintenance1 212
Features by model (●: Supported, Blank: Not supported) Samsung Eco Driver Packb● ● ● ●Samsung Stylish Driver Packc● ● ● ●SyncThru™ Web Service ● ● ●
Cleaning the machine903. Maintenance6 Cleaning the scan unitKeeping the scan unit clean helps ensure the best possible copies. We suggest that you cle
913. MaintenanceTips for moving & storing your machine• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the
4. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Tips for avoiding paper jams 93• Clearing paper ja
934. TroubleshootingTips for avoiding paper jamsBy selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the fol
944. TroubleshootingClearing paper jamsWhen an original document jams in the document feeder, a warning message appears on the display. To avoid teari
Clearing paper jams954. Troubleshooting1 In tray Illustrations on this user’s guide may differ from your machine depending on its options or models. C
Clearing paper jams964. Troubleshooting2 Inside the machine • The fuser area is hot. Take care when removing paper from the machine.• Illustrations on
Clearing paper jams974. Troubleshooting3 In exit area • The fuser area is hot. Take care when removing paper from the machine.• Illustrations on this
Clearing paper jams984. Troubleshooting4 Original paper jamOriginal paper jam in front of scanner • Illustrations on this user’s guide may differ from
Clearing paper jams994. TroubleshootingOriginal paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine dependin
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