Samsung SL-M2870FW User Manual

M267x seriesM287x seriesM288x seriesBASICUser’s GuideBASICUser’s GuideThis guide provides information concerning installation, basic operation and tro

Features by modelVariety feature Features M267x series M287x series M288x seriesHi-Speed USB 2.0 ● ●Network Interface Ethernet 10/100 Base TX wired LA

994. TroubleshootingClearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray

Clearing paper jams1004. Troubleshooting5 In the manual tray

Clearing paper jams1014. Troubleshooting6 Inside the machine The fuser area is hot. Take care when removing paper from the machine.

Clearing paper jams1024. TroubleshootingM2670/M2671/M2870/M2880 series12

Clearing paper jams1034. TroubleshootingM2675/M2676/M2875/M2876/M2885/M2886 series12

Clearing paper jams1044. Troubleshooting7 In the exit area

Clearing paper jams1054. Troubleshooting8 In the duplex unit area

Clearing paper jams1064. TroubleshootingIf you do not see the paper in this area, stop and go to next step:12

1074. TroubleshootingUnderstanding the status LEDThe color of the LED indicates the machine's current status. • Some LEDs may not be available de

Understanding the status LED1084. Troubleshooting Status DescriptionStatus Off • The machine is off-line.• The machine is in a power save mode.Green

Features by modelHandset ●(M267xFH/M267x HN only)●(M287x HN/M288xHW only)Fax Multi Send ●(M267xF/M267xFN/M267xFH/ M267xHN only)●(M287xFD/M287xFW/M287x

Understanding the status LED1094. Troubleshooting Power/Wake UpBlue On The machine is in power save mode.Off The machine is in ready mode or machine’s

1104. TroubleshootingUnderstanding display messagesMessages appear on the control panel display to indicate the machine’s status or errors. Refer to t

Understanding display messages1114. Troubleshooting10 Toner-related messages Message Meaning Suggested solutions• Install Toner A toner cartridge is n

Understanding display messages1124. Troubleshooting • Replace new cart The toner cartridge has almost reached its estimated cartridge lifea. • You can

Understanding display messages1134. Troubleshooting11 Imaging unit-related messages12 Tray-related messages13 Network-related messagesMessage Meaning

Understanding display messages1144. Troubleshooting14 Misc. messagesMessage Meaning Suggested solutions• Door of scanner is openThe document feeder co

5. AppendixThis chapter provides product specifications and information concerning applicable regulations.• Specifications 116• Regulatory information

1165. AppendixSpecifications1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com f

Specifications1175. Appendix Power ratingd110 volt models AC 110 - 127 V220 volt models AC 220 - 240 VPower consumptioneAverage operating mode Less th

Specifications1185. Appendix2 Print media specifications Type Size DimensionsPrint media weight/CapacityaTrayManual feederbPlain paperLetter 216 x 27

Features by model (●: Included, Blank: Not available) Copy Duplex ●Reduce/Enlarge ● ●Collation ● ●2-up/ 4-up ● ●Adjust background ● ●a. Depending on y

Specifications1195. AppendixEnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches) Not available in tray60 to 220 g/m2 (16 to 59 lbs bond)Envelope No

Specifications1205. Appendix Card stockLetter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5,Postcard 4x6Refer to the Plain paper section121 to 1

Specifications1215. Appendix3 System requirementsMicrosoft® Windows® Operating systemRequirement (recommended)CPU RAM free HDD spaceWindows® XP Intel®

Specifications1225. Appendix • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.• Users who have administ

Specifications1235. AppendixLinux Items RequirementsOperating systemRed Hat Enterprise Linux 5, 6Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19OpenSUSE 11

Specifications1245. AppendixUnix Items RequirementsOperating system Sun Solaris 9, 10, 11 (x86, SPARC)HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, It

Specifications1255. Appendix4 Network environment Network and wireless models only (see "Features by model" on page 7). You need to set up t

1265. AppendixRegulatory informationThis machine is designed for a normal work environment and certified with several regulatory statements.5 Laser sa

Regulatory information1275. Appendix7 Power saver8 Recycling9 China onlyWebsite: http://www.samsung.com/cn/support/location/supportServiceLocation.do?

Regulatory information1285. Appendix10 Correct disposal of this product (Waste electrical & electronic equipment)(Applicable in countries with sep

Useful to knowThe machine does not print.• Open the print queue list and remove the document from the list (see "Canceling a print job" on p

Regulatory information1295. Appendix13 Taiwan only14 Radio frequency emissionsFCC information to the userThis device complies with Part 15 of the FCC

Regulatory information1305. AppendixCanadian radio interference regulationsThis digital apparatus does not exceed the Class B limits for radio noise e

Regulatory information1315. AppendixFCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the ra

Regulatory information1325. Appendix20 Canada onlyThis product meets the applicable Industry Canada technical specifications. / Le present materiel es

Regulatory information1335. Appendix22 Ringer Equivalence NumberThe Ringer Equivalence Number and FCC Registration Number for this machine may be foun

Regulatory information1345. Appendix• When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to

Regulatory information1355. Appendix24 Declaration of conformity (European countries)Approvals and CertificationsJanuary 1, 1995: Council Directive 20

Regulatory information1365. AppendixEuropean radio approval information (for products fitted with EU-approved radio devices)Low power, Radio LAN type

Regulatory information1375. AppendixThe power output of the wireless device or devices that may be embedded in your printer is well below the RF expos

Regulatory information1385. Appendix27 China only᳝ᆇ⠽䋼

141. IntroductionAbout this user’s guideThis user's guide provides information for your basic understanding of the machine as well as detailed st

1395. AppendixCopyright© 2013 Samsung Electronics Co., Ltd. All rights reserved.This user’s guide is provided for information purposes only. All infor

Copyright1405. Appendix

M267x seriesM287x seriesM288x seriesADVANCEDUser’s GuideADVANCEDUser’s GuideThis guide provides information about installation, advanced configuration

141ADVANCED1. Software InstallationInstallation for Mac 144Reinstallation for Mac 145Installation for Linux 146Reinstallation for Linux 1472. Usin

142ADVANCED5. Useful Management ToolsAccessing management tools 262Easy Capture Manager 263Samsung AnyWeb Print 264Easy Eco Driver 265Using SyncTh

1. Software InstallationThis chapter provides instructions for installing essential and helpful software for use in an environment where the machine i

1441. Software InstallationInstallation for Mac1Make sure that the machine is connected to your computer and powered on.2 Insert the supplied softwar

1451. Software InstallationReinstallation for MacIf the printer driver does not work properly, uninstall the driver and reinstall it.1Open the Applic

1461. Software InstallationInstallation for LinuxYou need to download the Linux software packages from the Samsung website to install the printer sof

1471. Software InstallationReinstallation for LinuxIf the printer driver does not work properly, uninstall the driver and reinstall it.1 Open Termina

151. IntroductionSafety informationThese warnings and precautions are included to prevent injury to you and others, and to prevent any potential damag

2. Using a Network-Connected MachineThis chapter gives you step-by-step instructions for setting up a network connected machine and software.• Useful

1492. Using a Network-Connected MachineUseful network programsThere are several programs available to setup the network settings easily in a network

1502. Using a Network-Connected MachineWired network setup4 Printing a network configuration reportYou can print Network Configuration Report from th

Wired network setup1512. Using a Network-Connected Machine1Download the software from the Samsung website then unpack and install it: (http://www.sam

Wired network setup1522. Using a Network-Connected Machine8 Click Install. All components necessary for machine operations will be installed.If you c

1532. Using a Network-Connected MachineInstalling driver over the network • Some features and optional goods may not be available depending on model

Installing driver over the network1542. Using a Network-Connected MachineFrom the Windows 8 Start Screen • The V4 driver is automatically downloaded

Installing driver over the network1552. Using a Network-Connected MachineSilent installation ModeSilent installation mode is an installation method t

Installing driver over the network1562. Using a Network-Connected Machine/a”<dest_path>” or/A”<dest_path>”Specifies destination path for

Installing driver over the network1572. Using a Network-Connected Machine7 Mac1Make sure that the machine is connected to your network and powered on

Safety information161. Introduction Caution5 Operating method CautionDuring an electrical storm or for a period of non-operation, remove the power plu

Installing driver over the network1582. Using a Network-Connected Machine9 Enter the password and click OK.10 Select Network Connected Printer(Wired

Installing driver over the network1592. Using a Network-Connected Machine10 Select AppSocket/HP JetDirect and enter your machine's IP address.11

Installing driver over the network1602. Using a Network-Connected Machine On some UNIX OS, for example on Solaris 10, just added printers may not be

Installing driver over the network1612. Using a Network-Connected Machine11 Check the Make Default option to set this printer as default.12 Click OK

1622. Using a Network-Connected MachineIPv6 configuration IPv6 is supported properly only in Windows Vista or higher. • Some features and optional g

IPv6 configuration1632. Using a Network-Connected MachineDHCPv6 address configurationIf you have a DHCPv6 server on your network, you can set one of

IPv6 configuration1642. Using a Network-Connected Machine • You can also set the DHCPv6.• To manually set the IPv6 address:Check the Manual Address c

1652. Using a Network-Connected MachineWireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be a

Wireless network setup1662. Using a Network-Connected Machine13 Introducing wireless set up methodsYou can set wireless settings either from the mach

Wireless network setup1672. Using a Network-Connected Machine • If problems occur during wireless set up or driver installation, refer to the troubl

Safety information171. Introduction6 Installation / Moving Warning CautionDo not block or push objects into the ventilation opening.This could result

Wireless network setup1682. Using a Network-Connected Machine14 Using the WPS button If your machine and an access point (or wireless router) support

Wireless network setup1692. Using a Network-Connected MachineMachines with a display screenConnecting in PBC mode1Select (Menu) > Network > Wir

Wireless network setup1702. Using a Network-Connected Machine In the following cases, the machine automatically re-connects to the wireless network:•

Wireless network setup1712. Using a Network-Connected Machine• Custom: In this mode, users can give or edit manually their own SSID, or choose the se

Wireless network setup1722. Using a Network-Connected Machine5 Select Wireless network connection on the Printer Connection Type screen. Then, click

Wireless network setup1732. Using a Network-Connected Machine8 After searching, the window shows the wireless network devices. Select the name (SSID)

Wireless network setup1742. Using a Network-Connected Machine • Wi-Fi Direct option appears on the screen only if your printer supports this feature.

Wireless network setup1752. Using a Network-Connected Machine4 Select Wireless network connection on the Printer Connection Type screen. Then, click

Wireless network setup1762. Using a Network-Connected Machine Even if your computer is running Windows 7 or hight, you cannot use this feature if you

Wireless network setup1772. Using a Network-Connected MachineCreating the ad hoc network in Windows1Turn on your computer and the wireless network ma

Safety information181. Introduction7 Maintenance / Checking CautionDo not place the machine on an unstable surface.The machine could fall, causing inj

Wireless network setup1782. Using a Network-Connected Machine7 After searching the wireless networks, a list of wireless networks your machine has se

Wireless network setup1792. Using a Network-Connected Machine- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)- Gateway: 169.254.133.1 9 T

Wireless network setup1802. Using a Network-Connected Machine3 Double-click the CD-ROM icon that appears on your Mac desktop.• For Mac OS X 10.8, dou

Wireless network setup1812. Using a Network-Connected Machine11 If Wireless Settings screen appears, select Using a USB cable and click Next. If the

Wireless network setup1822. Using a Network-Connected Machine13 The window showing the wireless network setting appears. Check the settings and click

Wireless network setup1832. Using a Network-Connected Machine6 Read the license agreement and click Continue.7 Click Agree to agree to the license ag

Wireless network setup1842. Using a Network-Connected Machine If below screen appears, press the (WPS) button from the control panel within 2 minut

Wireless network setup1852. Using a Network-Connected Machine3 Double-click the CD-ROM icon that appears on your Mac desktop.• For Mac OS X 10.8, dou

Wireless network setup1862. Using a Network-Connected Machine11 After searching the wireless networks, a list of wireless networks your machine has s

Wireless network setup1872. Using a Network-Connected Machine- Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)- Gateway: 169.254.133.1 13

Safety information191. Introduction8 Supply usage CautionTo clean and operate the machine, strictly follow the user's guide provided with the mac

Wireless network setup1882. Using a Network-Connected MachinePrinting a network configuration reportYou can identify the network settings of your mac

Wireless network setup1892. Using a Network-Connected Machine Wizard will help you setup the wireless network configuration. However, if you want to

Wireless network setup1902. Using a Network-Connected Machine19 Turning the Wi-Fi network on/off If your machine has a display, you can also turn on/

Wireless network setup1912. Using a Network-Connected MachineSetting up Wi-Fi DirectYou can enable Wi-Fi Direct feature by one of the following metho

Wireless network setup1922. Using a Network-Connected Machine •For Linux OS users,- Print an IP network configuration report to check the output (see

Wireless network setup1932. Using a Network-Connected MachineConnecting Failure - Invalid Security• Security is not configured correctly. Check the c

Wireless network setup1942. Using a Network-Connected MachineConnect to a network printer. Then reconnect the IP address. - For a Static network envi

Wireless network setup1952. Using a Network-Connected Machine• Check the wireless environment. You might not be able to connect to the network in the

1962. Using a Network-Connected MachineSamsung Mobile Print22 What is Samsung Mobile Print?Samsung Mobile Print is a free application that enables us

1972. Using a Network-Connected MachineUsing the NFC featureThe NFC (Near Field Communication) printer allows you to directly print/scan/fax from you

2BASIC1. IntroductionKey benefits 5Features by model 7Useful to know 13About this user’s guide 14Safety information 15Machine overview 21Control

Safety information201. IntroductionWhen changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clo

Using the NFC feature1982. Using a Network-Connected Machine26 Printing1Check that NFC and Wi-Fi Direct features are enabled on your mobile device an

Using the NFC feature1992. Using a Network-Connected Machine27 Scanning1Check that NFC and Wi-Fi Direct features are enabled on your mobile device an

Using the NFC feature2002. Using a Network-Connected Machine If you want to continue scanning, follow the instruction on the app screen. 28 Sending

Using the NFC feature2012. Using a Network-Connected Machine • For some mobile devices, NFC tag might not be located at the back of the mobile device

Using the NFC feature2022. Using a Network-Connected Machine3 Select device status icon.4 Select Google Cloud Print > Register Google Cloud Printe

2032. Using a Network-Connected MachineAirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for

AirPrint2042. Using a Network-Connected Machine Cancelling print job: To cancel the printing job or view the print summary, click the print center ic

2052. Using a Network-Connected MachineGoogle Cloud Print™Google Cloud Print™ is a service that allows you to print to a printer using your smart pho

Google Cloud Print™2062. Using a Network-Connected Machine1Open the Chrome browser.2 Visit www.google.com.3 Sign in to the Google website with your G

Google Cloud Print™2072. Using a Network-Connected Machine33 Printing with Google Cloud Print™The printing procedure varies depending on the applicat

211. IntroductionMachine overview9 ComponentsPower cord Quick installation guideSoftware CDaa. The software CD contains the print drivers and software

3. Useful Setting MenusThis chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. •

2093. Useful Setting MenusBefore you begin reading a chapterThis chapter explains all the features available for this series' models to help use

2103. Useful Setting MenusPrint menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your mac

2113. Useful Setting MenusCopy menu1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicabl

Copy menu2123. Useful Setting MenusCollationSet the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complet

Copy menu2133. Useful Setting Menus2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable

2143. Useful Setting MenusFax menu3 Fax Feature • Some menus may not appear in the display depending on options or models. If so, it is not applicabl

Fax menu2153. Useful Setting Menus4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not applicabl

Fax menu2163. Useful Setting Menus5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not applica

2173. Useful Setting MenusSystem setup6 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli

Machine overview221. Introduction10 Front view • This illustration may differ from your machine depending on your model.• Some features and optional g

System setup2183. Useful Setting MenusWakeup EventYou can set the condition to wake up from power-save mode.• On: The machine wake up from the power

System setup2193. Useful Setting Menus7 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applica

System setup2203. Useful Setting Menus8 Sound / Volume Some menus may not appear in the display depending on options or models. If so, it is not appl

System setup2213. Useful Setting Menus9 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable t

System setup2223. Useful Setting MenusTo change the menu options:• Press (Menu) > System Setup > Maintenance on the control panel.11 Network s

System setup2233. Useful Setting MenusProtocol Mgr.You can activate or deactivate the following protocols.• Net. Activate: : You can set whether to u

4. Special FeaturesThis chapter explains special copying, scanning, faxing, and printing features.• Altitude adjustment 225• Entering various characte

2254. Special FeaturesAltitude adjustmentPrint quality is affected by atmospheric pressure, which is determined by the height of the machine above se

2264. Special FeaturesEntering various charactersAs you perform various tasks, you may need to enter names and numbers. For example, when you set up

Entering various characters2274. Special Features6 M N O m n o 67P Q R S p q r s 78 T U V t u v 89W X Y Z w x y z 90& + - , 0** (These symbols ar

Machine overview231. Introduction11 Rear view • This illustration may differ from your machine depending on your model.• Some features and optional go

2284. Special FeaturesSetting up the fax address bookYou can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service an

Setting up the fax address book2294. Special Features5 Press (Stop/Clear) to return to ready mode.6 Registering a group dial number1Select (fax) &g

Setting up the fax address book2304. Special Features8 Searching address book for an entryThere are two ways to search for a number in memory. You ca

2314. Special FeaturesPrinting features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 55).• This fe

Printing features2324. Special Features3 Select your machine.4 Right-click your machine and select Set as Default Printer. For Windows 7 or Windows S

Printing features2334. Special FeaturesUnderstanding special printer featuresYou can use advanced printing features when using your machine.To take a

Printing features2344. Special FeaturesBooklet PrintingabPrints your document on both sides of a sheet of paper and arranges the pages so that the pa

Printing features2354. Special Features• Double-sided Printingb• Double-sided Printing (Manual)a• Off: Disables this feature.• Long Edge: This option

Printing features2364. Special FeaturesWatermark(Editing a watermark)a To change the print settings from your software application, access Printing

Printing features2374. Special Features Overlaya(Creating a new page overlay)a To save the document as an overlay, access Printing Preferences.b Cl

241. IntroductionControl panel overview This control panel may differ from your machine depending on its model. There are various types of control pan

Printing features2384. Special Features13 Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional

Printing features2394. Special FeaturesUsing the right-click menu1Right-click on the PDF file to print and select Direct Printing.The Direct Printing

Printing features2404. Special FeaturesChanging printer settingsYou can use advanced printing features when using your machine.Open an application an

Printing features2414. Special FeaturesUsing helpClick the question mark on the bottom-left corner of the window and click on the topic you want to k

Printing features2424. Special FeaturesPrinting filesYou can print text, image, pdf files on your machine using the standardCUPS directly from the co

Printing features2434. Special Features To take advantage of the printer features provided by your printer driver, press Properties. 5 Press OK to st

Printing features2444. Special FeaturesPrinter-Specific Settings tabSelect various options in the JCL and General frames to customize various setting

2454. Special FeaturesScan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 66).• This featur

Scan features2464. Special Features18 Setting the scan settings in the computer This feature may not be available depending on model or optional good

Scan features2474. Special Features3 Select your registered computer ID, and enter the Password if necessary. • ID is the same ID as the registered s

Control panel overview251. Introduction13 M267xF/M267xFN/M287xFD/M267xFH/M287xFW/ M267xHN/M287xHN/M288xFW/M288xHW14 Darkness Adjust the brightness lev

Scan features2484. Special Features • The IP address for WSD printer is http://IP address/ws/ (example: http://111.111.111.111/ws/).• If no WSD print

Scan features2494. Special Features4 Click File > Import, and select the scanner device.5 Set the scan options.6 Scan and save your scanned image.

Scan features2504. Special Features23 Mac scanningScanning from USB connected machine1Make sure that the machine is connected to your computer and po

Scan features2514. Special Features • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, ref

2524. Special FeaturesFax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 67).• M267xN/M287xND/M

Fax features2534. Special Features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press

Fax features2544. Special Features7 To enter more fax numbers, press OK when Yes highlights and repeat steps 5. • You can add up to 10 destinations.

Fax features2554. Special Features30 Sending a priority faxThis function is used when a high priority fax need to be sent ahead of reserved operation

Fax features2564. Special Features Forward options may not be available depending on model or optional goods (see "Variety feature" on page

Fax features2574. Special Features33 Changing the receive modes1Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode on the co

Control panel overview261. Introduction6 Left/Right Arrows Scrolls through the options available in the selected menu and increases or decreases value

Fax features2584. Special Features • If you have set your machine to this mode and your answering machine is switched off, or no answering machine is

Fax features2594. Special Features38 Receiving in secure receiving mode This feature may not be available depending on model or optional goods (see &

Fax features2604. Special Features3 Press OK.4 Press (Stop/Clear) to return to ready mode.40 Receiving faxes in memorySince your machine is a multi-t

5. Useful Management ToolsThis chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools 26

2625. Useful Management ToolsAccessing management toolsSamsung provides a variety of management tools for Samsung printers. 1Make sure that the machi

2635. Useful Management ToolsEasy Capture Manager • Available for Windows OS users only.• This feature may not be available depending on model or opt

2645. Useful Management ToolsSamsung AnyWeb Print • This feature may not be available depending on model or optional goods (see "Software"

2655. Useful Management ToolsEasy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on pa

2665. Useful Management ToolsUsing SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service.• Syn

Using SyncThru™ Web Service2675. Useful Management Tools• Usage Counters: Shows the usage count by print types: simplex and duplex.• Current Settings

Control panel overview271. Introduction21Print ScreenPress this button and the display will Print Screen? on the display screen. If you want to print

Using SyncThru™ Web Service2685. Useful Management Tools If you have not configured outgoing server environment, go to Settings > Network Settings

2695. Useful Management ToolsUsing Samsung Easy Document CreatorSamsung Easy Document Creator is an application to help users scan, compile, and save

2705. Useful Management ToolsUsing Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "

Using Samsung Easy Printer Manager2715. Useful Management Tools Select the Help menu or click the button from the window and click on any option yo

Using Samsung Easy Printer Manager2725. Useful Management Tools Some menus may not appear in the display depending on options or models. If so, it is

2735. Useful Management ToolsUsing Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status

Using Samsung Printer Status2745. Useful Management Tools3Order Supplies You can order replacement toner cartridge(s) from online.4User’s Guide You c

2755. Useful Management ToolsUsing Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine setti

Using Samsung Printer Experience2765. Useful Management Tools9 Adding/Deleting PrintersIf you do not have any printer added to the Samsung Printer Ex

Using Samsung Printer Experience2775. Useful Management ToolsDeleting a printer1From the Charms, select Settings.Or, right-click the Samsung Printer

281. IntroductionTurning on the machine Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your

Using Samsung Printer Experience2785. Useful Management ToolsCancelling a print jobIf the printing job is waiting in the print queue or print spooler

Using Samsung Printer Experience2795. Useful Management ToolsAdvanced tabPaper settingsThis option allows you to set the basic paper handling specifi

Using Samsung Printer Experience2805. Useful Management Tools11 Scanning from Windows 8 This section is for the users with multi-functional printers.

6. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Paper feeding problems 282• Power and cable connec

2826. TroubleshootingPaper feeding problemsCondition Suggested solutionsPaper jams during printing. Clear the paper jam.Paper sticks together. • Chec

2836. TroubleshootingPower and cable connecting problemsCondition Suggested solutionsThe machine is not receiving power, or the connection cable betw

2846. TroubleshootingPrinting problemsCondition Possible cause Suggested solutionsThe machine does not print.The machine is not receiving power.Conne

Printing problems2856. TroubleshootingThe machine does not print.The machine may be configured incorrectly. Check the Printing Preferences to ensure

Printing problems2866. TroubleshootingThe wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machi

Printing problems2876. TroubleshootingThe machine does not print special-sized paper, such as billing paper.Paper size and paper size setting do not

291. IntroductionInstalling the driver locallyA locally connected machine is a machine directly attached to your computer using the cable. If your mac

2886. TroubleshootingPrinting quality problemsIf the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction i

Printing quality problems2896. TroubleshootingToner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.

Printing quality problems2906. TroubleshootingVertical lines If black vertical streaks appear on the page:• The surface (drum part) of the cartridge

Printing quality problems2916. TroubleshootingVertical repetitive defects If marks repeatedly appear on the printed side of the page at even interval

Printing quality problems2926. TroubleshootingMisformed characters • If characters are improperly formed and producing hollow images, the paper stock

Printing quality problems2936. TroubleshootingWrinkles or creases • Ensure that the paper is loaded properly.• Check the paper type and quality.• Tur

Printing quality problems2946. TroubleshootingLoose toner • Clean the inside of the machine (see "Cleaning the machine" on page 86).• Check

Printing quality problems2956. Troubleshooting Curl If the printed paper is curled or paper does not feed into the machine:• Turn the stack of paper

2966. TroubleshootingCopying problemsCondition Suggested solutionsCopies are too light or too dark. Adjust the darkness in copy feature to lighten or

2976. TroubleshootingScanning problemsCondition Suggested solutionsThe scanner does not work. • Make sure that you place the original to be scanned f

3BASIC5. AppendixSpecifications 116Regulatory information 126Copyright 139

Installing the driver locally301. IntroductionFrom the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if y

Scanning problems2986. TroubleshootingMessage appears on your computer screen:• Device can’t be set to the H/W mode you want.• Port is being used by

2996. TroubleshootingFaxing problemsCondition Suggested solutionsThe machine is not working, there is no display, or the buttons are not working.• Un

Faxing problems3006. TroubleshootingSome of the words on an incoming fax are stretched.The fax machine sending the fax had a temporary document jam.

3016. TroubleshootingOperating system problems1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with your computer for

Operating system problems3026. Troubleshooting2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further informat

Operating system problems3036. Troubleshooting3 Common Linux problems Refer to the Linux User’s Guide that came with your computer for further info

250 Contact SAMSUNG worldwideContact SAMSUNG worldwideIf you have any comments or questions regarding Samsung products, contact the Samsung customer c

Contact SAMSUNG worldwide251 Contact SAMSUNG worldwideCHILE800-SAMSUNG (726-7864)[HHP] 02-24828200www.samsung.com/cl/supportCHINA400-810-5858 www.sams

Contact SAMSUNG worldwide252 Contact SAMSUNG worldwideFINLAND030-6227 515 www.samsung.com/fi/supportFRANCE01 48 63 00 00 www.samsung.com/fr/supportGER

Contact SAMSUNG worldwide253 Contact SAMSUNG worldwideITALIA800-SAMSUNG (800.7267864) www.samsung.com/it/supportJAMAICA1-800-SAMSUNG (726-7864) www.sa

311. IntroductionReinstalling the driverIf the printer driver does not work properly, follow the steps below to reinstall the driver.15 Windows1Make s

Contact SAMSUNG worldwide254 Contact SAMSUNG worldwideNIGERIA0800-726-7864 www.samsung.com/africa_en/supportNETHERLANDS0900-SAMSUNG (0900-7267864) (€

Contact SAMSUNG worldwide255 Contact SAMSUNG worldwideQATAR800-CALL (800-2255) www.samsung.com/ae/support (English)www.samsung.com/ae_ar/support (Arab

Contact SAMSUNG worldwide256 Contact SAMSUNG worldwideTHAILAND0-2689-3232,1800-29-3232www.samsung.com/th/supportTRINIDAD & TOBAGO1-800-SAMSUNG (72

312 GlossaryGlossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as

Glossary313 GlossaryBOOTPBootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done

Glossary314 GlossaryDHCPA Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration para

Glossary315 GlossaryECMError Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically de

Glossary316 GlossaryGatewayA connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a

Glossary317 GlossaryIPMThe Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided shee

Glossary318 GlossaryLDAPThe Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services runnin

2. Menu Overview and Basic SetupThis chapter provides information about the overall menu structure and the basic setup options.• Menu overview 33• Mac

Glossary319 GlossaryNetWareA network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on

Glossary320 GlossaryPostScriptPostScript (PS) is a page description language and programming language used primarily in the electronic and desktop pub

Glossary321 GlossarySMBServer Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous commu

Glossary322 GlossaryTWAINAn industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can

Glossary323 GlossaryWPA-PSKWPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configu

324IndexIndexAaddress bookediting 228group editing 229registering 228using 228address book setup 228AirPrint 203AnyWeb Print 264Bbuttonsprint s

Index325Indexgeneral settings 217glossary 312google cloud printing 205Iid copy 63ID copy button 24, 25Jjamclearing original document 96, 99tips

Index326Indexdelete 237print 237Pplacing a machineadjusting the altitude 225preparing originals type 50printgeneral setup 210mobile OS 196print

Index327Indexservice contact numbers 304SetIP program 150, 188Special features 224specifications 116print media 118status 24, 26suppliesavailabl

332. Menu Overview and Basic SetupMenu overview The control panel provides access to various menus to set up the machine or use the machine’s function

Menu overview342. Menu Overview and Basic SetupFax Featurea (see "Fax Feature" on page 214)Fax Setupa (see "Sending setup" on page

Menu overview352. Menu Overview and Basic SetupCopy Setup (see "Copy Setup" on page 213)System Setup(see "System setup" on page 21

Menu overview362. Menu Overview and Basic Setupf. This option only appears when small amount of toner is left in the cartridge.g. M2675/M2676/M2875/M2

372. Menu Overview and Basic SetupMachine’s basic settings You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Man

Machine’s basic settings382. Menu Overview and Basic Setup5 Press (Stop/Clear) button to return to ready mode. Refer to below links to set other setti

392. Menu Overview and Basic SetupMedia and trayThis chapter provides information on how to load print media into your machine.2 Selecting print media

1. IntroductionThis chapter provides information you need to know before using the machine.•Key benefits 5• Features by model 7• Useful to know 13• Ab

Media and tray402. Menu Overview and Basic Setup The use of flammable media or foreign materials left in the printer may lead to overheating of the un

Media and tray412. Menu Overview and Basic SetupPower voltage Available paper110V Letter, Legal, US Folio, Oficio220V A4

Media and tray422. Menu Overview and Basic Setup4 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it m

Media and tray432. Menu Overview and Basic Setup5 Loading in manual feederThe manual feeder can hold special sizes and types of print material, such a

Media and tray442. Menu Overview and Basic Setup

Media and tray452. Menu Overview and Basic Setup6 Printing on special mediaThe table below shows the special media usable in each tray. The paper sett

Media and tray462. Menu Overview and Basic SetupTo see paper weights for each sheet, refer to "Print media specifications" on page 118.(●: I

Media and tray472. Menu Overview and Basic Setup- Temperature: should resist the heat and pressure of the machine during operation.• Use only well-con

Media and tray482. Menu Overview and Basic Setup• Do not use transparencies that separate from the backing sheet.• To prevent transparencies from stic

Media and tray492. Menu Overview and Basic Setup- Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.• Make sure

Key benefitsEnvironmentally friendly• To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one

Media and tray502. Menu Overview and Basic SetupPreprinted paperWhen loading preprinted paper, the printed side should be facing up with an uncurled e

Media and tray512. Menu Overview and Basic Setup • If you want to use special-sized paper such as billing paper, select the Paper tab > Size > E

Media and tray522. Menu Overview and Basic Setup10 Loading originalsYou can use the scanner glass or the document feeder to load an original for copyi

Media and tray532. Menu Overview and Basic Setup • Be careful not to break the scanner glass. You may get hurt.• Do not put hands while closing the sc

542. Menu Overview and Basic Setup3 Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lin

Basic printing552. Menu Overview and Basic SetupBasic printing • For special printing features, refer to the Advanced Guide (see "Using advanced

Basic printing562. Menu Overview and Basic Setup12 Canceling a print jobIf the print job is waiting in the print queue or print spooler, cancel the jo

Basic printing572. Menu Overview and Basic Setup13 Opening printing preferences • The Printing Preferences window that appears in this user’s guide ma

Basic printing582. Menu Overview and Basic SetupTo save a Favorites item, follow these steps:1Change the settings as needed on each tab. 2 Enter a nam

Basic printing592. Menu Overview and Basic SetupSetting Eco mode on the control panel • Accessing menus may differ from model to model (see "Acce

Key benefits• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to cu

602. Menu Overview and Basic SetupResult simulatorResult Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the

Basic copying612. Menu Overview and Basic SetupBasic copying • For special printing features, refer to the Advanced Guide (see "Copy menu" o

Basic copying622. Menu Overview and Basic Setup17 Changing the settings for each copyYour machine provides default settings for copying so that you ca

Basic copying632. Menu Overview and Basic SetupReduced or enlarged copyYou can reduce or enlarge the size of a copied image from 25% to 400% when you

Basic copying642. Menu Overview and Basic Setup18 ID card copyingYour machine can print 2-sided originals on one sheet.The machine prints one side of

652. Menu Overview and Basic Setup5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner l

662. Menu Overview and Basic SetupBasic scanning • For special scanning features, refer to the Advanced Guide (see "Scan features" on page 2

Basic faxing672. Menu Overview and Basic SetupBasic faxing • For special faxing features, refer to the Advanced Guide (See "Fax features" on

Basic faxing682. Menu Overview and Basic Setup5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations.

Basic faxing692. Menu Overview and Basic Setup5 Enter the number of the first receiving fax machine and press OK.You can press speed dial numbers or s

Features by modelSome features and optional goods may not be available depending on model or country.Operating System (●: Included, Blank: Not availa

Basic faxing702. Menu Overview and Basic Setup• Super Fine: Originals containing extremely fine detail. Super Fine mode is enabled only if the machine

3. MaintenanceThis chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.• Ordering sup

713. MaintenanceOrdering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obta

723. MaintenanceAvailable suppliesWhen supplies reach the end of their life spans, you can order the following s of supplies for your machine:Type Mod

733. MaintenanceAvailable maintenance partsYou need to replace the maintenance parts at specific intervals to keep the machine in the best condition a

743. MaintenanceStoring the toner cartridgeToner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests

Storing the toner cartridge753. Maintenance3 Estimated cartridge lifeEstimated cartridge life (the life of the toner cartridge yield) depends on the a

763. MaintenanceRedistributing tonerWhen the toner cartridge is near the end of its life:• White streaks or light printing occurs and/or density varie

Redistributing toner773. Maintenance4 M2670/M2671/M2870/M2880 series1 2

Redistributing toner783. Maintenance5 M2675/M2676/M2875/M2876/M2885/M2886 series1 2

Features by modelXPS printer driverb● ●Direct Printing UtilitybSamsung Easy Printer ManagerScan to PC settings ● ●Fax to PC settings ●(M267xF/M267xFN/

793. MaintenanceReplacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality.• Illustrations on th

Replacing the toner cartridge803. Maintenance6 M2670/M2671/M2870/M2880 seriesWhen a toner cartridge has reached the end of life, the machine will stop

Replacing the toner cartridge813. Maintenance7 M2675/M2676/M2875/M2876/M2885/M2886 seriesWhen a toner cartridge has reached the end of life, the machi

823. MaintenanceReplacing the imaging unitWhen a imaging unit has reached the end of life, the machine will stop printing. • To prevent damage to the

Replacing the imaging unit833. Maintenance8 M2675/M2676/M2875/M2876/M2885/M2886 series1212

843. MaintenanceMonitoring the supplies lifeIf you experience frequent paper jams or printing problems, check the number of pages the machine has prin

853. MaintenanceSetting the toner low alertIf the amount of toner in the cartridge is low, a message or LED informing the user to change the toner car

863. MaintenanceCleaning the machineIf printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machi

Cleaning the machine873. Maintenance10 Cleaning the insideDuring the printing process, paper, toner, and dust particles can accumulate inside the mach

Cleaning the machine883. Maintenance2112 M2670 seriesM2671 seriesM2870 seriesM2880 seriesM2675 seriesM2676 seriesM2875 seriesM2876 seriesM2885 seriesM

Features by model (●: Included, Blank: Not available) Fax Samsung Network PC Fax ●(M267xF/M267xFN/ M267xFH/ M267xHN only)●(M287xFD/M287xFW/M287xHN/M28

Cleaning the machine893. Maintenance11 Cleaning the pickup roller • Before opening the front cover, close the output support first.• Turn the machine

Cleaning the machine903. Maintenance

Cleaning the machine913. Maintenance12 Cleaning the scan unitKeeping the scan unit clean helps ensure the best possible copies. We suggest that you cl

Cleaning the machine923. Maintenance4 Wipe the underside of the scanner lid and white sheet until it is clean and dry.5 Close the scanner lid.1 Scanne

933. MaintenanceTips for moving & storing your machine• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the

4. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Tips for avoiding paper jams 95• Clearing original

954. TroubleshootingTips for avoiding paper jamsBy selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the fol

964. TroubleshootingClearing original document jamsWhen an original document jams in the document feeder, a warning message appears on the display. To

Clearing original document jams974. Troubleshooting2 Original paper jam inside of scanner

Clearing original document jams984. Troubleshooting3 Original paper jam in exit area of scanner1Remove any remaining pages from the document feeder.2