Samsung T24D391EI User Manual Page 72
- Page / 93
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Issues Solutions and Explanations
PC Connection
A Mode Not Supported
message appears.
Set your PC’s output resolution so it matches a resolution supported by the product.
“PC” is always shown on the
source list, even if a PC is not
connected.
This is normal. “PC” is always shown in the source list, regardless of whether a PC is
connected.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
Picture First, perform the Picture Test and to see if your product is properly displaying the
test image (go to MENU Support Self Diagnosis Picture Test).
If the test image is properly displayed, the poor picture may be caused by the source
or signal.
The product image does not
look as good as it did in the
store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI
or Component cables to deliver HD (high definition) picture quality.
"
Many HD channels are up scaled from SD (Standard Definition) contents. Look
for a channel that is broadcasting true HD content.
—
Cable/Satellite subscribers: Try HD channels from the channel line up.
—
Terrestrial/Cable Aerial connection: Try HD channels after performing an
Auto Tuning.
Adjust the Cable/Sat box video output resolution to 1080i or 720p.
The picture is distorted:
macro block error, small
block, dots, pixelisation
The compression of video contents may cause picture distortion especially in fast
moving pictures such as sports and action movies.
A weak or bad quality signal can cause picture distortion. This is not a product issue.
Mobile phones used close to the product (within 1 m) may cause noise in the picture
on analogue and digital channels.
Colour is wrong or missing. If you’re using a Component connection, make sure the component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
The colour is poor or the
picture is not bright enough.
Adjust the Picture options in the product menu (go to Picture Mode / Colour /
Brightness / Sharpness)
Adjust the Energy Saving option in the product menu (go to MENU System Eco
Solution Energy Saving)
Try resetting the picture to view the default picture settings (go to MENU Picture
Reset Picture).
English - 72
Other Information
- USER MANUAL 1
- Still image warning 2
- Digital TV notice 2
- Check the Symbol! 3
- Power Related 4
- Warning 4
- Caution 5
- Installation Related 5
- Cleaning Related 7
- Usage Related 7
- Getting Started 10
- Other Warnings 11
- Accessories and Cables 12
- Installing the Stand 14
- Using the Control Panel 15
- Standby mode 16
- How to Navigate Menus 19
- Connection 20
- Players, etc.) 21
- Connections 22
- Connecting to Audio Devices 24
- Connecting to a PC 25
- Using the “CI or CI+ CARD” 26
- Changing the Input Source 28
- Basic Features 29
- Picture Mode 30
- Adjusting Picture Settings 31
- Changing the Picture Size 32
- Auto Adjustment 34
- PC Screen Adjustment 34
- Picture In Picture (PIP) 35
- Changing the Picture Options 36
- Picture Options 37
- Picture Off 38
- Reset Picture 38
- Sound Mode 38
- Adjusting Sound Settings 39
- Speaker Settings 40
- Additional Settings 40
- Reset Sound 40
- Memorising Channels 41
- Manual Tuning 42
- Using the Channel Menu 43
- English - 44 44
- Schedule Manager 45
- Using the Schedule Viewing 45
- Cancel a Schedule Viewing 46
- Edit Timer List 46
- Edit Channel 47
- Remove channels 47
- Rename Analogue Channels 47
- Edit Favourites 47
- English - 48 48
- Other Features 49
- Audio Options 50
- Teletext Language 50
- Digital Text (UK only) 50
- Common Interface 51
- Setting the Time 52
- Preference Features 53
- Economical Solutions 54
- Blocking Programmes 55
- Anynet+ (HDMI-CEC) 57
- DivX® Video On Demand 57
- Support Menu 58
- Software Update 59
- Use Mode 59
- Contact Samsung 59
- Application 60
- Disconnecting a USB Device 61
- Media Play 61
- Playing the selected files 61
- Video Playback 62
- Advanced Features 63
- Photo Playback 64
- Mini Player 65
- Music playback 66
- Anynet+ (HDMI-CEC) Menu 68
- Setting up Anynet+ (HDMI-CEC) 68
- Troubleshooting 70
- Other Information 71
- Subtitle 78
- Supported image resolutions 78
- Supported music file formats 79
- Video Codec 79
- Other Restriction 80
- Video Decoders 80
- Audio Decoders 80
- Typical Teletext page 81
- Important 83
- Installing the Wall Mount 84
- Anti-theft Kensington Lock 85
- Storage and Maintenance 86
- Specifications 88
- English - 89 89
- Warranty Card 90
- IMPORTANT NOTICE 91
- IMPORTANT 91
- Adaptor information 92
- -00 93
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