Samsung T24D391EI User Manual Page 74

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Issues Solutions and Explanations
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying up
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Black bars will appear on the top and bottom of the screen when you watch movies
that have aspect ratios different from your product.
Adjust the picture size options on your external device or the product to full screen.
A Mode Not Supported
message appears.
Check the supported resolution of the product, and adjust the external device’s
output resolution accordingly. Refer to the resolution settings of this manual.
There is a plastic smell from
the product.
This smell is normal and will dissipate over time.
The product Signal
Information is unavailable in
the Self Diagnosis menu.
This function is only available for digital channels the product receives from an Aerial
/ RF / Coax connection.
The product is tilted to the
side.
Remove the base stand from the product and reassemble it.
The channel menu is greyed
out (unavailable).
The Channel menu is only available when you select the product source.
Your settings are lost after
5 minutes or every time the
product is turned off.
If the product is in the Store Demo mode, it will reset audio and picture settings
every 5 minutes. Change the settings from Store Demo mode to Home Use mode
using the Setup procedure. Select TV in the Source using your remote, and go to
MENU System Setup.
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Other Information
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