Samsung RF24HSESBSR User Manual download pdf (Page 58)

PROBLEM SOLUTION

The refrigerator

does not work

at all or it

does not chill

suciently.

• Check if the power plug is properly connected.

• Check if the set temperature on the digital display is warmer than the freezer

or fridge inner temperature. If it is, set the refrigerator colder.

• Is the refrigerator in direct sunlight or located near a heat source?

• Is the back of the refrigerator too close to the wall, preventing proper

ventilation?

The food in the

fridge is frozen.

• Check if the set temperature on the digital display is too low.

• Try setting the refrigerator to a warmer temperature.

• Is the temperature in the too low?

Set the refrigerator warmer.

• Did you store with a high moisture content in the coldest part of the

refrigerator?

Try moving those items to the other shelves in the fridge instead of keeping

them in the colder areas or bins.

You hear

unusual noise

or sounds.

• Check if the refrigerator is level and stable.

• Is the back of the refrigerator too close to the wall, preventing proper

ventilation?

Try moving the back of the refrigerator at least 2 inches from the wall.

• Was anything dropped behind or under the refrigerator?

• If you hear a “ticking” sound from inside the refrigerator, this is normal.

It occurs because various parts contract or expand in response to

temperature changes in the refrigerator interior.

• If it sounds as if something is hitting something else inside the refrigerator,

this is normal.

The sound is caused by the compressor operating at high capacity.

The cabinet-

door sealing

area of the

appliance

is hot and

condensation is

occurring.

• Some heat is normal as anti-condensators are installed in the vertical

hinged section of the refrigerator to prevent condensation.

• Is the refrigerator door ajar?

Condensation can occur when you leave the door open for a long time.

Ice Maker is not

producing ice.

• Did you wait for 12 hours after installation of the water supply line before

making ice?

• Is the water line connected and the shut-o valve opened?

• Did you manually stop the ice making function?

• Is the freezer temperature too warm?

Try setting the freezer temperature lower.

Troubleshooting

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Samsung RF24HSESBSR User Manual Page 58

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