Samsung OFFICESERV 100 Series Specifications Page 73
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OfficeServ 100 General Description Guide/Ed.00
© SAMSUNG Electronics Co., Ltd. 4-39
4.2.1.44 Wall-Mountable Keysets
Each keyset, add on module and 64 button module can be wall mounted by reversing the
base wedge. The newest base wedge may not fit all wall mounting scenarios so in these
cases the original wall mount/base wedge unit should be used.
4.3 Display Features
ACCOUNT CODE DISPLAY ENHANCED STATION PROGRAMMING
CALL DURATION TIMER IDENTIFICATION OF RECALLS
CALL FOR GROUP IDENTIFICATION IDENTIFICATION OF TRANSFERS
CALL PROCESSING INFORMATION
MESSAGE WAITING CALLER NUMBER
CALLER ID INFORMATION OUTSIDE LINE IDENTIFICATION
CALLING PARTY NAME OVERRIDE IDENTIFICATION
CALLING PARTY NUMBER PROGRAMMED MESSAGE DISPLAY
CONFERENCE INFORMATION SOFT KEYS
DATE AND TIME DISPLAY STOPWATCH TIMER
DIALLED BY NAME DIALLED NUMBER
UCD SUPERVISOR DISPLAYS
4.3.1 Display Feature Descriptions
4.3.1.1 Account Code Display
Account codes are conveniently displayed for easy confirmation. If entered incorrectly,
users may press the ACCOUNT key again and reenter the account code.
4.3.1.2 Call Duration Timer
The system can automatically time outside calls and show the duration in minutes and
seconds. Station users may manually time calls by pressing the TIMER button.
4.3.1.3 Call for Group Identification
When a call is made to a station group, the display shows [CALL FOR GROUP] and the
user’s group number. These calls can be answered with a different greeting than calls to the
user’s extension number.
4.3.1.4 Call Processing Information
During everyday call handling, the keyset display will provide information that is helpful
and in some cases invaluable. Displays such as [CALL FROM 203], [TRANSFER TO 202],
[701: RINGING], [TRANSFER FM 203], [708 busy], [Camp on to 204], [Recall from 204],
[Call for 501], [message from 204] and [FWD ALL to 204] keep users informed of what is
happening and where they are. In some conditions, the user is prompted to take action and
in other cases the user receives directory information.
- General Description Guide 1
- COPYRIGHT 2
- TRADEMARKS 2
- INTRODUCTION 3
- Conventions 4
- Reference 4
- Revision History 4
- TABLE OF CONTENTS 5
- Error! Style not defined 6
- ANNEX A. ABBREVIATION A-1 8
- LIST OF FIGURES 8
- LIST OF TABLES 9
- 1.1 General Description 11
- 1.2 Size and Configuration 13
- 1.3 Technology 16
- 1.3.2 Memory 17
- 1.3.3 Microprocessors 17
- 1.4 Programming 18
- 2.1 Key Service Unit 20
- 2.1.2 MISC Card 21
- 2.2 Expansion Cabinet 23
- 2.3 Interface Cards 23
- 2.4 Station Equipment 26
- Figure 2.8 DS-5014D 27
- Figure 2.9 DS-5021D 27
- Figure 2.10 ITP-5012L 28
- Figure 2.13 DS-5064B 29
- 2.4.8 Economic Keyset 30
- CHAPTER 3. Specifications 32
- 3.1.2 Environment 33
- 3.1.3 Cable Requirements 33
- 3.1.4 System Tones 33
- 3.1.5 Keyset LEDs 34
- CHAPTER 4. Business Feature 35
- Package 35
- 4.1 System Features 36
- 4.1.1.1 Account Code Entry 37
- 4.1.1.2 Account Code Key 37
- 4.1.1.3 All Call Voice Page 38
- 4.1.1.4 Attention Tone 38
- 4.1.1.5 Authorization Codes 38
- 4.1.1.6 Auto Attendant 39
- 4.1.1.7 Automatic Hold 39
- 4.1.1.8 Background Music 39
- 4.1.1.12 Call Costing 40
- 4.1.1.14 Caller ID Features 41
- 4.1.1.15 Call Forwarding 42
- 4.1.1.17 Call Hold (System) 44
- 4.1.1.18 Call Hold (Remote) 44
- 4.1.1.19 Call Park and Page 44
- 4.1.1.20 Call Pickup 44
- Split 46
- 4.1.1.47 Flash Key Operation 50
- 4.1.1.48 Flexible Numbering 50
- 4.1.1.49 Hot Line 50
- 4.1.1.50 Group Conference 50
- 4.1.1.58 Least Cost Routing 52
- 4.1.1.61 Memory Protection 52
- 4.1.1.80 Ring Modes 58
- 4.1.1.81 Ring Over Page 58
- 4.1.1.82 Secretary Pooling 58
- 4.1.1.84 Speed Dial Numbers 59
- 4.1.1.86 Spot View Interface 60
- 4.1.1.87 Station Hunt Groups 60
- 4.1.1.89 System Alarms 60
- 4.1.1.91 System Directory 61
- 4.1.1.93 Toll Restriction 61
- 4.1.1.96 Traffic Reporting 62
- 4.1.1.97 Transfer 62
- 4.1.1.98 Trunk Groups 62
- 4.1.1.100 Universal Answer 63
- 4.1.1.101 Virtual Ports 63
- 4.1.1.103 VoIP Networking 63
- 4.2 Station Features 65
- Intercom calls 66
- 4.2.1.8 Call Forwarding 67
- 4.2.1.9 Call Logs 67
- 4.2.1.10 Call Pickup 67
- 4.2.1.36 Redial 71
- 4.3 Display Features 73
- 4.3.1.6 Calling Party Name 75
- 4.3.1.10 Dial by Name 75
- 4.3.1.20 Stopwatch Timer 77
- 4.3.1.21 Text Messaging 77
- 4.3.2 Sample Displays 78
- 4.3.4 Sample UCD Displays 80
- 4.6 Sample UCD Report 83
- 4.7 UCD Call Statistics 84
- 4.7.6 Total Calls Received 85
- 4.8 UCD Agent Statistics 86
- 4.9 Sample Traffic Report 87
- 4.10 Traffic Report Overview 89
- 0000 0000 0000 0000 93
- 4.11 Sample Alarm Report 95
- 4.12 DECT Service 96
- ANNEX A. Abbreviation 97
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