Samsung SL-C3060FR User Manual Page 122

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  • TROUBLESHOOTING
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122
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
You can resolve the error with the guideline from the computer’s
Printing Status program window (see "Using Samsung Printer Status" on
page 312).
If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
When you call for service, provide the service representative with the
contents of display message.
Some messages may not appear on the display depending on the
options or models.
[error number] indicates the error number.
[tray number] indicates the tray number.
[media type] indicates the media type.
[media size] indicates the media size.
[color] indicates the color of toner.
[unit type] indicates the unit type.
8
Paper Jam-related messages
Message Meaning Suggested solutions
Original paper jam
inside of scanner.
Remove jam
The loaded original
document has
jammed in
document feeder.
Clear the jam (see "Clearing
original document jams" on
page 115).
Paper Jam in Tray1 Paper has jammed
in the tray.
Clear the jam (see "In tray1" on
page 107).
Paper Jam in Tray2 Paper has jammed
in the optional tray.
Clear the jam (see "In optional
tray" on page 108).
Paper Jam in Tray3
Paper Jam in MP
Tray
Paper has jammed
in the multi-purpose
tray.
Clear the jam (see "In the multi-
purpose tray" on page 110).
Paper Jam inside of
machine
Paper has jammed
inside the machine.
Clear the jam (see "Inside the
machine" on page 112).
Jam inside of duplex Paper has jammed
inside the duplex
area.
Clear the jam (see "In the
duplex unit area" on page 115).
Jam in exit area Paper has jammed
in the paper exit
area.
Clear the jam (see "In the exit
area" on page 113).
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