Samsung SCX-3201G User's Guide Page 85
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting_ 85
Copying problems
Curl or wave • Ensure that the paper is loaded properly.
• Che
ck the paper type and quality. Both high
temperature and humidity can cause paper curl
(See "Print media specifications" on page 93).
• T
urn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or
creases
• Ensure that the paper is loaded properly.
• Che
ck the paper type and quality (See "Print
media specifications" on page 93).
• T
urn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Back of printouts
are
dirty
Check for leaking toner. Clean the inside of the
machine (See "Cleaning the inside" on page 74).
Solid Color or
Black p
ages
A
• The toner cartridge may not be installed properly.
Remove the cartridge and reinsert it.
• T
he toner cartridge may be defective. Remove the
toner cartridge and install a new one (See
"Replacing the toner cartridge" on page 89).
• T
he machine may require repair. Contact a
service representative.
Loose toner
• Clean the inside of the machine (See "Cleaning
the inside" on page 74).
• Check the paper type and quality (See "Print
media specifications" on page 93).
• Remo
ve the toner cartridge and then, install a new
one (See "Replacing the toner cartridge" on
page 89).
• If the problem persists, the machine may require
repair. Contact a service representative.
CONDITION SUGGESTED SOLUTIONS
Character Voids
A
Character voids are white areas within parts of
characters that should be solid black:
• If you
are using transparencies, try another type
of transparency. Because of the composition of
transparencies, some character voids are
normal.
• You
may be printing on the wrong surface of the
paper. Remove the paper and turn it over.
• The paper may not meet paper specifications
(See "Print media specifications" on page 93).
Horizontal stripes
AaBbC
AaBbC
AaBbC
AaBbC
AaBbC
If horizontally aligned black streaks or smears
appear:
• The toner cartridge may be installed improperly.
Remove the cartridge and reinsert it.
• T
he toner cartridge may be defective. Remove
the toner cartridge and install a new one (See
"Replacing the toner cartridge" on page 89).
• If the prob
lem persists, the machine may require
repair. Contact a service representative.
Curl If the printed paper is curled or paper does not feed
into the machine:
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
• Ch
ange the printer option and try again. Go to
Printing Preferences, click Paper tab, and set
type to Thin (See "Opening printing preferences"
on page 55).
An unknown image
repetitively
app
ears on a few
sheets or loose
toner, light print, or
contamination
occurs.
Your machine is probably being used at an altitude of
1,000
m (3,281 ft.) or above.
The high altitude may affect the print quality such as
loo
se toner or light imaging. You can select a correct
altitude of your machine location (See "Altitude
adjustment" on page 46).
CONDITION SUGGESTED SOLUTION
Copies are too light
or too dark.
Adjust darkness to lighten or darken the
backgrounds of copies using Printer Settings Utility
(See "Changing the settings for each copy" on
page 62).
CONDITION SUGGESTED SOLUTIONS
- Multi-Functional Mono Printer 1
- Copyright_ 2 2
- IMPORTANT SAFETY SYMBOLS 3
- OPERATING ENVIRONMENT 3
- OPERATING METHOD 4
- INSTALLATION / MOVING 5
- MAINTENANCE / CHECKING 5
- SUPPLY USAGE 6
- LASER SAFETY STATEMENT 7
- OZONE SAFETY 7
- POWER SAVE 8
- RECYCLING 8
- RADIO FREQUENCY EMISSIONS 8
- UNITED STATES OF AMERICA 9
- TURKEY ONLY 9
- GERMANY ONLY 9
- RUSSIA ONLY 10
- EC Certification 11
- Wireless Guidance 11
- OPENSSL LICENSE 12
- ORIGINAL SSLEAY LICENSE 12
- Regulatory information_ 13 13
- CHINA ONLY 14
- CONVENTION 15
- FINDING MORE INFORMATION 16
- SPECIAL FEATURES 17
- FEATURES BY MODELS 18
- MACHINE OVERVIEW 19
- Rear view 20
- 11 9 10 112 3 4 5 6 7 8 21
- UNDERSTANDING THE STATUS LED 22
- Stop/Clear button 23
- Power button 23
- Turning on the machine 23
- (0.08 in) 24
- SYSTEM REQUIREMENTS 25
- Getting started_ 26 26
- Macintosh 27
- Installing the Smart Panel 28
- SHARING YOUR MACHINE LOCALLY 29
- NETWORK ENVIRONMENT 30
- USING A WIRED NETWORK 30
- Setting IP address 31
- INSTALLING NETWORK CONNECTED 32
- MACHINE’S DRIVER 32
- IPV6 CONFIGURATION 34
- Manual address configuration 35
- Installing printer driver 35
- Using SyncThru™ Web Service 35
- WPS BUTTON 36
- COMPUTER 37
- Items to prepare 38
- NETWORK CABLE 42
- COMPLETING THE INSTALLATION 44
- TROUBLESHOOTING 44
- Solving other problems 45
- ALTITUDE ADJUSTMENT 46
- CHANGING FONT SETTING 47
- LOADING ORIGINALS 48
- SELECTING PRINT MEDIA 48
- CHANGING THE TRAY SIZE 49
- LOADING PAPER IN THE TRAY 50
- PRINTING ON SPECIAL MEDIA 51
- Transparencies 52
- Card stock/Custom-sized paper 52
- Letterhead/Preprinted paper 52
- USING THE OUTPUT SUPPORT 53
- PRINTER DRIVER FEATURES 54
- BASIC PRINTING 54
- OPENING PRINTING PREFERENCES 55
- USING HELP 56
- USING SPECIAL PRINT FEATURES 56
- Using watermarks 57
- Using overlays 58
- Print quality options 58
- PRINTING TO A FILE (PRN) 59
- MACINTOSH PRINTING 59
- LINUX PRINTING 60
- Printing files 61
- BASIC COPYING 62
- ID CARD COPYING 63
- BASIC SCANNING METHOD 64
- YOUR COMPUTER (SCAN TO PC) 64
- Set Scan Button tab 65
- Change Port tab 65
- SCANNING USING THE WIA DRIVER 66
- MACINTOSH SCANNING 66
- LINUX SCANNING 67
- Using the Image Manager 68
- USING SYNCTHRU™ WEB SERVICE 69
- (SCX-3205W(K) ONLY) 69
- USING THE SMART PANEL PROGRAM 70
- SMARTHRU 70
- CONFIGURATOR 71
- Printers configuration window 72
- Scanners configuration 73
- Ports configuration 73
- PRINTING A MACHINE REPORT 74
- CLEANING THE MACHINE 74
- STORING THE TONER CARTRIDGE 75
- Handling instructions 76
- Estimated cartridge life 76
- REDISTRIBUTING TONER 77
- CLEARING PAPER JAMS 78
- TIPS FOR AVOIDING PAPER JAMS 78
- Inside the machine 79
- SOLVING OTHER PROBLEMS 80
- Power problems 81
- Paper feeding problems 81
- Printing problems 82
- Printing quality problems 83
- Troubleshooting_ 84 84
- Copying problems 85
- Scanning problems 86
- Common Windows problems 87
- Common Linux problems 87
- Common Macintosh problems 88
- HOW TO PURCHASE 89
- AVAILABLE SUPPLIES 89
- AVAILABLE MAINTENANCE PARTS 89
- REPLACING THE TONER CARTRIDGE 89
- Supplies_ 90 90
- HARDWARE SPECIFICATIONS 91
- ENVIRONMENTAL SPECIFICATIONS 91
- ELECTRICAL SPECIFICATIONS 91
- Specifications_ 92 92
- PRINT MEDIA SPECIFICATIONS 93
- Contact SAMSUNG worldwide_ 94 94
- Contact SAMSUNG worldwide_ 95 95
- Glossary_ 96 96
- Glossary_ 97 97
- Glossary_ 98 98
- Glossary_ 99 99
- Glossary_ 100 100
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