Samsung NX58K9500WG/AC User Manual download pdf (Page 51)

English 51

Troubleshooting

Oven

Problem Possible cause Action

The oven

control beeps

and displays

an information

code.

You have a function

information code. See the

Information codes chart on

page 56.

Press the OFF/CLEAR button

and restart the oven. If the

problem persists, disconnect

all power to the range for at

least 30 seconds and then

reconnect the power. If this

does not solve the problem,

call for service.

Very large or

yellow oven

burner ames.

The oven burner air

adjustment shutters need to

be adjusted.

Call for a qualied service

technician.

Gas supply is not properly

connected or turned on.

See the Installation

Instructions that came with

your range.

Wrong orice is assembled. Check the burner orice size

and contact your installer if

you have the wrong orice

(LP gas instead of natural gas

or natural gas instead of LP

gas).

Oven

temperature is

too hot or cold.

Oven thermostat needs

adjustment.

See page 38.

Problem Possible cause Action

Surface

burners do not

light.

The control knob is not set

properly.

Push in the control knob and

turn it to the LITE position.

The burner caps are not in

place.

The burner base is misaligned.

Clean the electrodes.

Put the burner cap on the

burner head. Align the burner

base.

Surface burner

clicks during

operation.

The control knob has been left

in the LITE position.

After the burner lights, turn

the control knob to a desired

setting.

If the burner still clicks,

contact a service technician.

The burners

do not burn

evenly.

Surface burner components

and caps are not assembled

correctly and level.

See page 46.

Surface burners are dirty. Clean surface burner

components. (See page 45.)

Very large or

yellow surface

burner ames.

Wrong orice is assembled. Check the burner orice size

and contact your installer if

you have the wrong orice

(LP gas instead of natural gas

or natural gas instead of LP

gas).

Surface

burners light

but oven

burners do not

light.

The oven door lock is turned

on.

The display will show the

Lock icon. Hold the oven door

open and press the START/

SET button for 3 seconds. The

oven will beep and the Lock

icon will turn off.

Gas Pressure Regulator

shut off switch is in the ‘off

position.

Call a qualied service

technician.

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Samsung NX58K9500WG/AC User Manual Page 51

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