Samsung RF28K9380SG/AA Owner's Manual download pdf (Page 65)

English 65

Troubleshooting

Symptom Action

The front corners

and sides become

warm and form

condensation.

• To prevent condensation from forming, the refrigerator

has heat-proof piping in the front corners. If the ambient

temperature rises, this equipment may not work effectively.

This is not a system failure.

• Make sure the door is closed properly. Condensation may

form if you leave the door open for an extended period of

time.

• Condensation may form on the exterior surface of the

refrigerator if humid air comes into contact with the cool

surface of the refrigerator.

The ice maker does

not make ice.

• If you have used all the ice in the ice bucket, you must wait

for 12 hours for the refrigerator to make more ice.

• See if the Ice Maker Off icon is lit. If it is, press and hold Ice

Maker Off for 3 seconds.

• Make sure the freezer is set below 32 °F (0 °C) (or 23 °F (-5

°C) in warm ambient air).

• Make sure the water tank is lled with water.

• Check if the ice bucket contains ice clumps. If it does, empty

the ice bucket and try again.

The water dispenser

is not functioning.

• Check if the water tank is frozen. If so, select a higher fridge

temperature.

• Make sure the water tank is lled with water.

• Make sure the water tank is installed properly.

• Make sure the water lter is installed properly.

You hear a bubbling

sound.

• This is normal. The bubbling sound comes from refrigerant

circulating through the refrigerator.

A bad smell comes

from inside the

refrigerator.

• Check for any spoiled food. We recommend cleaning the

refrigerator on a regular basis and removing any spoiled or

suspect food items.

• Make sure strong smelling food is wrapped tightly or stored

in air tight containers.

Frost forms on the

interior walls.

• Make sure no food blocks the vents of the refrigerator. It is

also important to arrange food items evenly for ventilation.

• Make sure the door is closed properly.

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Samsung RF28K9380SG/AA Owner's Manual Page 65

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