Samsung RF60J9001SG User Manual download pdf (Page 34)

English - 34

Troubleshooting

PROBLEM SOLUTION

The refrigerator

does not work at

all or it does not

chill suciently.

• Check if the power plug is properly connected.

• Check if the set temperature on the digital display is warmer than the

freezer or fridge inner temperature.

If it is, set the freezer or fridge to a colder temperature.

• Is the refrigerator in direct sunlight or located near a heat source?

If so, it may not be able to cool suciently.

Install it in a location that is out of direct sunlight and not near a heat

source.

• Is the back of the refrigerator too close to the wall, preventing proper

ventilation? If so, it may not be able to cool suciently.

Keep it an appropriate distance from the wall.

• Is there too much food inside so that the food is blocking the outlet vent?

To keep the refrigerator at a suitable temperature, do not ﬁll the refrigerator

with too much food.

The food in the

fridge is frozen.

• Check if the set temperature on the digital display is too low.

If so, raise the set temperature inside the refrigerator.

• Is the temperature in the room too low? Set the refrigerator warmer.

• Did you store food with a high moisture content in the coldest part of the

refrigerator or near the cooling outlet vent?

Try moving those items to the other shelves in the fridge instead of

keeping them in the colder areas or bins.

You hear unusual

noise or sounds.

• Check if the refrigerator is level and stable.

• Is the back of the refrigerator too close to the wall, preventing proper

ventilation?

• Was anything dropped behind or under the refrigerator?

• If you hear a “ticking” sound from inside the refrigerator, this is normal.

It occurs because various parts contract or expand in response to

temperature changes in the refrigerator interior.

• If it sounds as if something is hitting something else inside the refrigerator,

this is normal.

The sound is caused by the compressor operating at high capacity.

The cabinet-door

sealing area of the

appliance is hot

and condensation

is occurring.

• Some heat is normal as anti-condensators are installed in the vertical

hinged section of the refrigerator to prevent condensation.

• Is the refrigerator door ajar?

Condensation can occur when you leave the door open for a long time.

You can hear water

bubbling in the

refrigerator.

• This is normal.

The bubbling comes from refrigerant circulating through the refrigerator.

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Samsung RF60J9001SG User Manual Page 34

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