Samsung OFFICESERV 100 Series Specifications Page 46
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CHAPTER 4. Error! Style not defined.
4-12
© SAMSUNG Electronics Co., Ltd.
Unsupervise
A station user may set up a conference with two or more outside lines and then exit the
conference leaving the outside lines connected in an unsupervised(trunk to trunk)
conference.
Split
A phone user can ‘split’ a conference into separate outside calls, then speak with each caller
privately. Then the Individual calls can be conferenced again in any combination.
Split
This feature requires individual trunk buttons and auto-hold must be enabled.
4.1.1.27 CTI (Computer Telephony Integration)
CTI allows integration between the OfficeServ 100 and a personal computer system or a
LAN (Local Area Network). Caller ID service is required for TAPI inbound call
applications that use the CID information to display computer records in conjunction with
the presentation of the call to the station on the OfficeServ 100.
TAPI 2.1
TAPI 2.1 is the method of integrating the OfficeServ 100 system to a computer. TAPI 2.1 is
a LAN based solution allowing computers to communicate directly to the telephone system
over the network system. This establishes a logical connection rather than a physical
connection between telephone and computer. It eliminates the cost and administrative
overhead of connecting every PC to a desktop phone. It emphasizes third-party call control.
(Example: calls can be tracked as they are transferred, making it more suited to large office
applications). TAPI 2.1 can emulate first-party type call control for the OfficeServ 100
system, rather than from the telephone as TAPI 2.0 does. For example, to make a call the
OfficeServ 100, rather than the telephone would dial the phone number, and the call would
be then transferred to the telephone.
4.1.1.28 Customer Set Relocation (Hot Desking)
Customer Set Relocation allows the customer to exchange or swap similar stations in the
OfficeServ 100 without wiring changes. All individual station assignments such as trunk
ring, station group, station COS, station speed dial, button appearances, call forwarding, etc.
will follow the Customer Set Relocation program.
- General Description Guide 1
- COPYRIGHT 2
- TRADEMARKS 2
- INTRODUCTION 3
- Conventions 4
- Reference 4
- Revision History 4
- TABLE OF CONTENTS 5
- Error! Style not defined 6
- ANNEX A. ABBREVIATION A-1 8
- LIST OF FIGURES 8
- LIST OF TABLES 9
- 1.1 General Description 11
- 1.2 Size and Configuration 13
- 1.3 Technology 16
- 1.3.2 Memory 17
- 1.3.3 Microprocessors 17
- 1.4 Programming 18
- 2.1 Key Service Unit 20
- 2.1.2 MISC Card 21
- 2.2 Expansion Cabinet 23
- 2.3 Interface Cards 23
- 2.4 Station Equipment 26
- Figure 2.8 DS-5014D 27
- Figure 2.9 DS-5021D 27
- Figure 2.10 ITP-5012L 28
- Figure 2.13 DS-5064B 29
- 2.4.8 Economic Keyset 30
- CHAPTER 3. Specifications 32
- 3.1.2 Environment 33
- 3.1.3 Cable Requirements 33
- 3.1.4 System Tones 33
- 3.1.5 Keyset LEDs 34
- CHAPTER 4. Business Feature 35
- Package 35
- 4.1 System Features 36
- 4.1.1.1 Account Code Entry 37
- 4.1.1.2 Account Code Key 37
- 4.1.1.3 All Call Voice Page 38
- 4.1.1.4 Attention Tone 38
- 4.1.1.5 Authorization Codes 38
- 4.1.1.6 Auto Attendant 39
- 4.1.1.7 Automatic Hold 39
- 4.1.1.8 Background Music 39
- 4.1.1.12 Call Costing 40
- 4.1.1.14 Caller ID Features 41
- 4.1.1.15 Call Forwarding 42
- 4.1.1.17 Call Hold (System) 44
- 4.1.1.18 Call Hold (Remote) 44
- 4.1.1.19 Call Park and Page 44
- 4.1.1.20 Call Pickup 44
- Split 46
- 4.1.1.47 Flash Key Operation 50
- 4.1.1.48 Flexible Numbering 50
- 4.1.1.49 Hot Line 50
- 4.1.1.50 Group Conference 50
- 4.1.1.58 Least Cost Routing 52
- 4.1.1.61 Memory Protection 52
- 4.1.1.80 Ring Modes 58
- 4.1.1.81 Ring Over Page 58
- 4.1.1.82 Secretary Pooling 58
- 4.1.1.84 Speed Dial Numbers 59
- 4.1.1.86 Spot View Interface 60
- 4.1.1.87 Station Hunt Groups 60
- 4.1.1.89 System Alarms 60
- 4.1.1.91 System Directory 61
- 4.1.1.93 Toll Restriction 61
- 4.1.1.96 Traffic Reporting 62
- 4.1.1.97 Transfer 62
- 4.1.1.98 Trunk Groups 62
- 4.1.1.100 Universal Answer 63
- 4.1.1.101 Virtual Ports 63
- 4.1.1.103 VoIP Networking 63
- 4.2 Station Features 65
- Intercom calls 66
- 4.2.1.8 Call Forwarding 67
- 4.2.1.9 Call Logs 67
- 4.2.1.10 Call Pickup 67
- 4.2.1.36 Redial 71
- 4.3 Display Features 73
- 4.3.1.6 Calling Party Name 75
- 4.3.1.10 Dial by Name 75
- 4.3.1.20 Stopwatch Timer 77
- 4.3.1.21 Text Messaging 77
- 4.3.2 Sample Displays 78
- 4.3.4 Sample UCD Displays 80
- 4.6 Sample UCD Report 83
- 4.7 UCD Call Statistics 84
- 4.7.6 Total Calls Received 85
- 4.8 UCD Agent Statistics 86
- 4.9 Sample Traffic Report 87
- 4.10 Traffic Report Overview 89
- 0000 0000 0000 0000 93
- 4.11 Sample Alarm Report 95
- 4.12 DECT Service 96
- ANNEX A. Abbreviation 97
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