Samsung OFFICESERV 100 Series Specifications Page 87
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OfficeServ 100 General Description Guide/Ed.00
© SAMSUNG Electronics Co., Ltd. 4-53
4.9 Sample Traffic Report
TRAFFIC REPORT FOR [ SAMSUNG ] Mar/21/1999 13:35
************************* SYSTEM STATISTICS *************************
BEGINNING: Mar/15/1999 00:42 ENDING: Mar/21/1999 13:32
ACTIVITY SYSTEM TOTAL
INCOMING TRUNK CALLS - ANSWERED.................. 3041
INCOMING TRUNK CALLS - NOT ANSWERED.............. 26
OUTGOING TRUNK CALLS ............................ 2168
A SELECTED TRUNK WAS BUSY........................ 44
INTERCOM CALLS – COMPLETED ....................... 7178
INTERCOM CALLS - NOT ANSWERED .................... 1540
TRUNK RECALLS TO STATION ......................... 145
TRUNK RECALLS TO OPERATOR GROUP .................. 32
INTERNAL PAGE USED ............................... 35
EXTERNAL PAGE USED ............................... 79
ALL PAGE USED .................................... 231
************************* TRUNK GROUPS *************************
GROUP OUTGOING BUSY
9 1245 18
800 521 3
801 20 3
802 0 0
************************* INDIVIDUAL TRUNKS *************************
TRUNK TRUNK-NAME ATTA ANSD NOT-ANSD OUTGOING BUSY
701 LOCAL 1 0 737 0 19 12
702 LOCAL 2 0 541 4 26 11
703 LOCAL 3 0 290 1 37 21
************************ STATION HUNT GROUPS ************************
<———————— OUTSIDE CALL ————————> <-INTERCOM->
GROUP ANSD NOT-ANSD ANSD
500 439 19 61
501 261 37 38
502 40 2 77
503 87 5 162
504 19 1 44
************************ INDIVIDUAL STATIONS ************************
<—————— OUTSIDE CALL —————————————————————————————><-INTERCOM——>
EXT STATION-NAME ATTA ANSD NOT-ANSD DIALLED ICM–TRSF TRK-TRK PICKUP ANSD
DIALLED
201 Operator 9 360 11 15 341 0 0 39 72
202 Barbara 12 60 2 80 20 0 12 49 66
- General Description Guide 1
- COPYRIGHT 2
- TRADEMARKS 2
- INTRODUCTION 3
- Conventions 4
- Reference 4
- Revision History 4
- TABLE OF CONTENTS 5
- Error! Style not defined 6
- ANNEX A. ABBREVIATION A-1 8
- LIST OF FIGURES 8
- LIST OF TABLES 9
- 1.1 General Description 11
- 1.2 Size and Configuration 13
- 1.3 Technology 16
- 1.3.2 Memory 17
- 1.3.3 Microprocessors 17
- 1.4 Programming 18
- 2.1 Key Service Unit 20
- 2.1.2 MISC Card 21
- 2.2 Expansion Cabinet 23
- 2.3 Interface Cards 23
- 2.4 Station Equipment 26
- Figure 2.8 DS-5014D 27
- Figure 2.9 DS-5021D 27
- Figure 2.10 ITP-5012L 28
- Figure 2.13 DS-5064B 29
- 2.4.8 Economic Keyset 30
- CHAPTER 3. Specifications 32
- 3.1.2 Environment 33
- 3.1.3 Cable Requirements 33
- 3.1.4 System Tones 33
- 3.1.5 Keyset LEDs 34
- CHAPTER 4. Business Feature 35
- Package 35
- 4.1 System Features 36
- 4.1.1.1 Account Code Entry 37
- 4.1.1.2 Account Code Key 37
- 4.1.1.3 All Call Voice Page 38
- 4.1.1.4 Attention Tone 38
- 4.1.1.5 Authorization Codes 38
- 4.1.1.6 Auto Attendant 39
- 4.1.1.7 Automatic Hold 39
- 4.1.1.8 Background Music 39
- 4.1.1.12 Call Costing 40
- 4.1.1.14 Caller ID Features 41
- 4.1.1.15 Call Forwarding 42
- 4.1.1.17 Call Hold (System) 44
- 4.1.1.18 Call Hold (Remote) 44
- 4.1.1.19 Call Park and Page 44
- 4.1.1.20 Call Pickup 44
- Split 46
- 4.1.1.47 Flash Key Operation 50
- 4.1.1.48 Flexible Numbering 50
- 4.1.1.49 Hot Line 50
- 4.1.1.50 Group Conference 50
- 4.1.1.58 Least Cost Routing 52
- 4.1.1.61 Memory Protection 52
- 4.1.1.80 Ring Modes 58
- 4.1.1.81 Ring Over Page 58
- 4.1.1.82 Secretary Pooling 58
- 4.1.1.84 Speed Dial Numbers 59
- 4.1.1.86 Spot View Interface 60
- 4.1.1.87 Station Hunt Groups 60
- 4.1.1.89 System Alarms 60
- 4.1.1.91 System Directory 61
- 4.1.1.93 Toll Restriction 61
- 4.1.1.96 Traffic Reporting 62
- 4.1.1.97 Transfer 62
- 4.1.1.98 Trunk Groups 62
- 4.1.1.100 Universal Answer 63
- 4.1.1.101 Virtual Ports 63
- 4.1.1.103 VoIP Networking 63
- 4.2 Station Features 65
- Intercom calls 66
- 4.2.1.8 Call Forwarding 67
- 4.2.1.9 Call Logs 67
- 4.2.1.10 Call Pickup 67
- 4.2.1.36 Redial 71
- 4.3 Display Features 73
- 4.3.1.6 Calling Party Name 75
- 4.3.1.10 Dial by Name 75
- 4.3.1.20 Stopwatch Timer 77
- 4.3.1.21 Text Messaging 77
- 4.3.2 Sample Displays 78
- 4.3.4 Sample UCD Displays 80
- 4.6 Sample UCD Report 83
- 4.7 UCD Call Statistics 84
- 4.7.6 Total Calls Received 85
- 4.8 UCD Agent Statistics 86
- 4.9 Sample Traffic Report 87
- 4.10 Traffic Report Overview 89
- 0000 0000 0000 0000 93
- 4.11 Sample Alarm Report 95
- 4.12 DECT Service 96
- ANNEX A. Abbreviation 97
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