Samsung MC28H5025VS User Manual download pdf (Page 62)

English - 62

English - 63

Problem Cause Action

The oven does not

heat.

The oven may not work, too

much food is being cooked,

or improper cookware is being

used.

Put one cup of water in a

microwave-safe container

and run the microwave

for 1-2 minutes to check

whether the water is heated.

Reduce the amount of food

and start the function again.

Use a cooking container with

a ﬂat bottom.

Heating is weak or

slow.

The oven may not work, too

much food is being cooked,

or improper cookware is being

used.

Put one cup of water in a

microwave-safe container

and run the microwave

for 1-2 minutes to check

whether the water is heated.

Reduce the amount of food

and start the function again.

Use a cooking container with

a ﬂat bottom.

The warm function

does not work.

The oven may not work, too

much food is being cooked,

or improper cookware is being

used.

Put one cup of water in a

microwave-safe container

and run the microwave

for 1-2 minutes to check

whether the water is heated.

Reduce the amount of food

and start the function again.

Use a cooking container with

a ﬂat bottom.

The thaw function

does not work.

The oven may not work, too

much food is being cooked,

or improper cookware is being

used.

Put one cup of water in a

microwave-safe container

and run the microwave

for 1-2 minutes to check

whether the water is heated.

Reduce the amount of food

and start the function again.

Use a cooking container with

a ﬂat bottom.

Problem Cause Action

The interior light

is dim or does not

turn on.

The door has been left open

for a long time.

The interior light may

automatically turn o when

the Eco function operates.

Close and reopen the door

or press the "Cancel" button.

The interior light is covered by

foreign matter.

Clean the inside of the oven

and check again.

A beeping sound

occurs during

cooking.

If the Auto Cook function

is being used, this beeping

sound means it's time to turn

over the food during thawing.

After turning over the food,

press the Start button again

to restart operation.

The oven is not

level.

The oven is installed on an

uneven surface.

Make sure the oven is installed

on ﬂat, stable surface.

There are sparks

during cooking.

Metal containers are used

during the oven/thawing

functions.

Do not use metal containers.

When power is

connected, the

oven immediately

starts to work.

The door is not properly

closed.

Close the door and check

again.

There is electricity

coming from the

oven.

The power or power socket is

not properly grounded.

Make sure the power and

power socket are properly

grounded.

There is water

dripping.

There may be water or steam

in some cases depending on

the food. This is not an oven

malfunction.

Let the oven cool and then

wipe with a dry dish towel.

Steam leaks from

the door.

There may be water or steam

in some cases depending on

the food. This is not an oven

malfunction.

Let the oven cool and then

wipe with a dry dish towel.

There is water left

in the oven.

There may be water or steam

in some cases depending on

the food. This is not an oven

malfunction.

Let the oven cool and then

wipe with a dry dish towel.

Problem Cause Action

The brightness

inside the oven

varies.

Brightness changes

depending on power output

changes according to

function.

Power output changes

during cooking are not

malfunctions.

This is not an oven

malfunction.

Cooking is ﬁnished,

but the cooling fan

is still running.

To ventilate the oven, the

cooling fan continues to run

for about 5 minutes after

cooking is complete.

This is not an oven

malfunction.

Pressing the

+30sec button

operates the oven.

This happens when the oven

was not operating.

The microwave oven is

designed to operate by

pressing the +30 sec button

when it was not operating.

Turntable

While turning, the

turntable comes

out of place or

stops turning.

There is no roller ring, or the

roller ring is not properly in

place.

Install the roller ring and then

try again.

The turn table

drags while turning.

The roller ring is not properly

in place, there is too much

food, or the container is too

large and touches the inside

of the microwave.

Adjust the amount of food

and do not use containers

that are too large.

The turn table

rattles while turning

and is noisy.

Food residue is stuck to the

bottom of the oven.

Remove any food residue

stuck to the bottom of the

oven.

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Samsung MC28H5025VS User Manual Page 62

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