Samsung A727 - SGH Cell Phone 28 MB User Manual Page 134

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GLOSSARY AND TROUBLESHOOTING GUIDE
CellDEK® User Manual 134
Allocated space Any cluster that is being used to store a file and has a written entry in the
allocation table
Unallocated Space Any clusters that have an empty entry in the allocation table (i.e. are not
assigned to any file) and are marked as being available for over writing by the file system.
Extant File A files that is still active in the file system and has appropriate entries in the allocation
table to be reconstructed.
Contiguous File A file stored using clusters that are located next to each other in the drive’s
memory.
Troubleshooting Guide
CellDEK fails to power up/ no lights on
connector rack on power up.
The CellDEK battery may be flat.
Try connecting the charger.
NOTE: the embedded PC may still have power
when the internal battery does not. No light on the
connectors indicates a flat internal battery. The
lights should illuminate when the charger is
inserted.
Dimensions entered do not display correct
phone
Re-measure and re-enter dimensions by adjusting
them slightly.
NOTE: The phone may not yet be included in the
identification module
Cell phone not listed or no image can be
found.
Phone may not yet be supported by the
identification module. Select a similar device from
the listing and use IR or Bluetooth ONLY.
Damage to the handset can occur by selecting the
wrong cable for a device and is not recommended.
NOTE: The device make and model reported is
obtained from the phone not based on the device
selected from the identification module.
Infrared discovery failed
Ensure infrared is active on target device and IR
window is aligned with the CellDEK’s pickup
sensor.
Bluetooth extraction failed
Ensure Bluetooth is active on target device and
device is in discoverable mode. Also, device may
be asking for a 4-digit code number or file
acceptance on screen during the extraction.
Connector not lit
Ensure cable is replaced correctly and retry then
reboot the CellDEK if problem persists.
No cable connection method offered
Ensure all connectors are correctly inserted into
the storage rack and reboot the CellDEK.
No battery monitor onscreen
Connection to hardware com port suspect - reboot
CellDEK.
NOTE: Connector lights should go out as the
CellDEK software opens thus indicating hardware
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